Quality Inn Holly Springs South

I passed on two non-chain motels in town because I thought Quality Inn, as a chain, would uphold the same standards I had come to expect from other Quality Inns I stayed at in the past. Not the case. The course of events that turned me off the most was how the owner / manager reacted to a request to move me to a different room. When I first approached my room I noticed the nearby rooms, including the one next door, were noisy. I'm a light sleeper and don't do well with noise. However, I was hungry so I opted to drop my bags, go eat, and deal with the noise later if it was still an issue. After dinner the neighbors were still noisy so I went back to the desk and asked for a different room assignment. First, the owner/manager began to interrogate me about why I wanted to change. I just told him it was noisy. Is that not enough information? Here's the kicker. He got really wrapped up about whether or not I had disturbed the bedding in the room. Essentially, if I had disturbed the bedding, he wouldn't give me a new room. He actually accompanied me to the room to inspect it. He actually turned up his nose at me for asking for a different room but ultimately did move me. That is NOT hospitality. He was making a penny-pinching business decision about whether or not housekeeping would have to spend 5 minutes tucking in the bedspread before deciding to give me a new room. His whole attitude regarding my request was very distasteful to me. Also, the hotel is really old and in desperate need of a remodel. It looks like a remodel was started but they quit mid-project. The outside is partially painted. Also the elevator is out of order. But even if they are repainting the outside, the rooms look like they have the original everything from the...1980s? I would be very surprised if corporate inspectors from Quality Inn visited and found this hotel upholds their standards in order to carry the name Quality Inn.

The whole building inside and out are nasty. Bed smelt bad outside was ran down and falling apart. All the inside stuff is smashed up rusty. I will need a tetanus shot just to go in. The pictures of the place are all a lie. Stay away from this place.

Old and needs updating