Go35356969449
May 4, 2025
I have been a repeat guest at the Wynne House for the past four years, and until recently, it was always one of my favorite places to stay in Holly Springs. The historic charm, warm service, and attention to detail made each visit feel special. Unfortunately, with the recent change in ownership, the overall guest experience has noticeably declined. To be clear, the new owners are kind and communicate well with guests. Marianne is a writer and I love her passion for history and leaning about her published work! However, the level of service no longer reflects the premium price. There is no longer an onsite innkeeper to ensure a smooth and comfortable stay from check-in to check-out. The once-impressive, homemade daily breakfast has been reduced to a very light continental selection—breads, fruit, coffee, and juice. On the weekend, we were offered blueberry pancakes and bacon, which was appreciated but still didn’t compare to what was previously offered. One major issue for me was the presence of cats on the property. I was not informed ahead of time, and I have a severe cat allergy. I experienced itchy eyes and numbness in my tongue—an alarming situation that required immediate Benadryl to avoid using my EpiPen. The cats freely lounge on the outdoor furniture and dart inside as guests open the door. One morning, I stepped on a welcome mat that had the remains of a mouse the cat had gutted—an extremely unpleasant and unsanitary experience. Cleanliness and preparation have also taken a hit. My brother had a reservation for the same room I had just vacated, and it had not been turned over. I ended up locating supplies and washing the sheets myself. In doing so, I was shocked to find personal, intimate items mixed in the dryer with guest linens—a discovery that left me both uncomfortable and disappointed. The laundry area itself is open to guests and was visibly cluttered with dirty laundry. I love the renaming of several of the rooms to honor important women in history from the area. Over the years, I’ve stayed in three of the four guest rooms, and while the house still holds its old charm, it now feels more like an investment property than a lovingly run inn. The rooms are now overpriced for the level of service provided. What once felt warm and personalized now feels impersonal and unkempt. I’ll always hold onto the fond memories from past visits, but sadly, this was my last stay. I’m grateful for what it was, but I’ll be looking elsewhere moving forward—where comfort, cleanliness, and care for guests are top priorities.