Guest User
July 27, 2024
We absolutely loved our stay at Casa Astral. The rooms were great, cozy, clean welcoming. The staff was amazing, seriously amazing. The communication was stellar, prior to our trip, leading up to our stay and during. We has the pleasure of meeting Angel and her staff. Angel was the best, although we had just met her, we had the experience of feeling like we have known her years! Her English is very, very good and she was kind enough to help us with our Spanish! She did as much as she could to keep us in the loop of the goings-on of Holbox, especially during Hurricane Beryl. We were on the island when Beryl came across the Yucatan. The hotel felt very safe and secure, and although we heard some wind and rain, we did not feel in danger. After the storm, the restaurant was closed due to flooding, but the Angel and her staff made SURE we had our breakfast and food. The food from the restaurant was delicious and our server was Gabino. He to was just lovely to be around, smiling and making sure we had everything we need. Gabino was also kind to help us with our Spanish and we share stories of our respective lives. He was kind and personable. We felt that the people at Casa Astral were incredible and truly created a home away from home for us.