Risonare Yatsugatake
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hokuto

Risonare Yatsugatake

129-1, Kobuchisawa-cho, Hokuto City, Yamanashi Prefecture, 408-0044, Japan
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With a stay at Hoshino Resorts RISONARE Yatsugatake in Hokuto (Kobuchisawacho), you'll be a 3-minute walk from Philia Museum and within a 5-minute drive of Misogi Shrine. This ski hotel is 1.3 mi (2 km) from Hana Park Fiole Kobuchisawa and 1.8 mi (2.9 km) from Komaki Vinyard.Show More
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hotel overview picture
Amenities
ParkingFree
Indoor swimming poolFree
Skiing
Spa
Massage room
24-hour front desk
Luggage storage
Bar
All Amenities
Property Description
With a stay at Hoshino Resorts RISONARE Yatsugatake in Hokuto (Kobuchisawacho), you'll be a 3-minute walk from Philia Museum and within a 5-minute drive of Misogi Shrine. This ski hotel is 1.3 mi (2 km) from Hana Park Fiole Kobuchisawa and 1.8 mi (2.9 km) from Komaki Vinyard.
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3.7/5
Cleanliness3.8
Amenities3.8
Location3.8
Service3.7
All 21 Reviews
Surroundings
Train: JR Kobuchizawa station
(1.9 km)
Train: JR Kai-Koizumi station
(6.3 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Residence Terrace
1

Residence Terrace

4 Small double beds
70m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Standard Terrace Twin
2

Standard Terrace Twin

2 Single bed
35m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Standard Modern
1

Standard Modern

2 Single bed and 1 Sofa bed
35m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Residence Maisonette
1

Residence Maisonette

4 Single bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

3.7/5
21 reviews
Verified Reviews
  • Cleanliness3.8
  • Amenities3.8
  • Location3.8
  • Service3.7
Average for similar properties in Hokuto
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 8, 2024
The room is average, simple like a business hotel. I was disappointed with the Hoshino. There was no one in the lobby, few waiters, and a long queue for breakfast. The so-called commercial street has few businesses. The hot spring is outdoors, which is terrible when it rains. You have to wear clothes to soak in the hot spring. It may be more suitable for Japanese families. It is very noisy, there are many children, and the sofas in the lobby are shabby.
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F‍a‍r‍A‍w‍a‍y‍4‍4‍5‍8‍0‍6‍7‍9‍9‍9‍9
April 5, 2025
リゾナーレ施設内にあるショップにて、本などを購入したが、 店員の会計ミスがあった。 店員はそのミスにだいぶたってから気が付いたようで、(こちらはミスなど知らなかった) その後ホテル施設中を犯人を捜すかのように我々を探し回ったようで、だいぶ時間が経ってから、家族でくつろいでいた関係のない場所で店員に「会計ミスがあったから店に戻ってくれ。」と言われ、大きな紙袋をもって距離がある店まで歩かされ会計修正をした。戻ったが、再度レジをした女性店員からは丁寧な謝罪もなし。 まるで我々が悪者のような扱い。 ミスをしたのは店員であるにも関わらず、とにかく全てが不愉快であった。 せっかくの旅行がこのすべてで台無しとなり、終始不愉快で終わった。 もう二度とここには行かない。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 12, 2024
今まで宿泊してきたホテルの中で最低でした。プールやアクティビティは充実の内容ですが、ホテルの対応がとにかく酷かった。宿泊時期が9月の後半だった為、子供用の新品の長袖の上着をクローゼットにかけたまま忘れて帰ったら、我々にに連絡もなく捨てられました。ホテルには弁償してもらいたくて連絡を入れた訳ではないのですが、とにかくマニュアルに記載の通りの一点張りで話を一切聞いてもらえませんでした。部屋のクローゼットにきれいにかけてある服は持ち主もわかるわけですし廃棄物扱いになるのですかね?何よりも子供の服が捨てられた事が本当にショックでした。 ホテルとしてのスタンスに大きな疑問を持ちました。。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 2, 2024
都心や駅からのアクセスも良く、素敵な滞在が楽しめました。 お部屋は建物はちょっと古い部分があるのは否めませんでしたが、洗練された雰囲気やダイニングやサービスがカバーしてくれたように感じます。 ピーマン通りの散策、アスレチック施設の他、ホテル主催のアクティビティなど、子連れでも飽きない滞在でした。ただ、ピーマン通りのレストランは混んでいたり、さほど数が多いわけではないため、短期滞在向けかと思います。 都心からも手軽で行けるので、1泊2日、2泊3日の小旅行には良いかと思いました。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 14, 2024
I was able to play with my children without any hesitation. The pool, restaurant, and rooms were stocked with goods and amenities for children, which was helpful. I didn't have to worry about the noise from the next room, and I didn't have to worry about my child making noise in the room. The inside of the hotel was well kept and I felt safe. All the staff are smiling. In particular, I felt that the activities for children (aerial walk, kids studio) were very well taken care of, and the prices were reasonable. The free shuttle bus was easy to use, the driver was nice, and he handled my luggage with care and loaded it. However, I got the impression that most of the staff at the front desk and the buffet restaurant seemed confused, perhaps because they were not used to it. Additionally, I felt that the restaurants within the facility (soba restaurants, burger shops, etc.) were expensive, often sold out, and had poor customer service. The washing area and changing room in Mokumokuyu are easy to use and comfortable, but the fact that they are far from the room and the large public bath is only available for mixed bathing makes it a bit inconvenient for families with children. Also, I heard in the press that all Hoshino Resorts staff members do not wear masks, but they are not forced to wear masks or not, and staff members who have hay fever or are feeling unwell should wear masks as appropriate. I would feel more at ease if you left it alone.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 20, 2023
This is a hotel that I have used before. My 4th grade daughter wanted to go to the pool, so I stayed here for 2 nights and 3 days with my middle school son and family. I wasn't feeling very well and was playing by the pool with the kids, but they warned me that they couldn't go into the pool without a parent present. I thought it would make sense for small children, but for fourth graders, there are many facilities that children can use together, so I asked the staff about it. The answer was that junior high school students can use it, but elementary school students and younger cannot use it unless their parents go into the water with them. When I complained that I wasn't feeling well, I was told that although some people do, my daughter wasn't allowed in the pool as it was a rule. I've also drowned in high school, so I thought it was impossible, anyone could risk drowning, and I didn't really understand what he was saying. I told my daughter coldly that she couldn't go to the pool unless I went in, and she looked sad, so I went in the pool too, even though I wasn't feeling well. The customer service was very unpleasant, and I felt that the female staff members were incapable of caring for people, let alone customer service. I wonder if this facility is trained to give explanations in a high-pressure manner. I think it would be a good idea for the hotel to clearly state in the reservation notice that elementary school students are not allowed to enter the water unless their parents do so. Please be careful when using the facility with children in the upper grades of elementary school. My hobby is traveling, and I have stayed at various star resorts, membership hotels, long-established inns, and large hotels, but I have never experienced such bad customer service. The hotel knew about this incident, but perhaps they were used to receiving complaints, and they didn't respond seriously when we left. It turned out to be a very disappointing trip until the end.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 28, 2023
◾️Meals We had breakfast and dinner at Wai Wai Grill. I heard it's a central kitchen system, but the menu was rich and delicious. The vegetables (especially tomatoes), peach mint juice, waffles, yogurt cream, and soft serve ice cream were especially delicious. When you are given a paid drink menu at Wai Wai Grill for dinner, which one will you choose? I was asked. The children aren't very fond of carbonated drinks or unusual juices, but if that's all they have, they choose a drink. The grape juice I ordered was delicious, but there were a lot of free drinks available, and I liked the juice more, so I wish I had been informed first that there would also be free drinks. If I had known, I wouldn't have forced my child to order a paid drink. Also, the shops on Piman Street are closing too early. I didn't make a reservation at Wai Wai Grill for dinner on the second day because I thought it would be boring, but I thought that if someone I didn't know came to stay during the busy season, I would be a refugee for dinner. Is it possible to at least make the last order at 20:00? ◾️Building I stayed in the residence building. I paid a reasonable amount of money, but the dust in the corner of the indoor stairs was collected and white, the red carpet had white stains, the tiles in the bathroom were peeling and dirty, and the window sash was also... Highly recommended. Even in the wax pool, the area around the door from the women's changing room to the pool is not well-cleaned, there is noticeable dust in the changing room, and I am concerned about rust, dirt, and peeling paint on the doors, walls, and floor. The floor of the pool itself was peeling and dirty, and the floats we rented were dirty, so it was a mess. I think it's difficult to keep it clean because it's around water, but I didn't want to go in there if I didn't have children. The washing area in the indoor bath at Mokumoku-no-Yu was also very old and I didn't feel comfortable taking a bath at all. It can't be helped that there are insects, but I would like something to be done about the deterioration. I'm paying a decent amount of money... ◾️Service When I went to HOSHINOYA Fuji, the service and hospitality were very good, and I want to go there again! I should have stayed the night! I thought. There was a wine party going on so I went there, but adults and children only had 2-3 sips of wine or juice and were left standing. Children get bored while listening to stories. I wish I had just bought the wine myself instead of going all the way. I think Hoshinoya Fuji would have been able to do tastings to compare drinks and pair nuts and cheese. The system where you can sample wine and purchase mini bottles at the book cafe was very nice! Should we push this further? ◾️Activity The aerial walk in the forest was really great! ◾️Overall I was concerned about the aging of the building, the lack of cleaning, the feeling that the building itself had been neglected, and the difficulty of using Piman Street, so I decided not to go there again. I think it's about time for a complete renovation.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 21, 2023
After gazing at the Yatsugatake mountain range from the Yatsugatake parking area and feeling like a highland resort, we headed to RISONARE Yatsugatake. As you know, this is a resort-type resort run by Hoshino Resorts. Green Pepper Street is 150 meters long and filled with colorful flowers, and is lined with nice restaurants, cafes, and specialty stores, so the day after our stay, we took a leisurely walk down Green Pepper Street. We had dinner and breakfast at the WaiWai Grill located inside the hotel. I recommend making reservations for this WaiWai Grill as soon as possible after completing your hotel reservation. We were able to make a reservation right after booking the hotel, so we were able to get the time we wanted, but if you go later, there is a risk that the time you want will be unavailable. The next morning, we didn't splash around in the water, but we did see the wave pool "Il Mare," which is free for guests. After staying overnight, we were able to enjoy each facility to the fullest the next day at the resort.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 23, 2023
I went there with high expectations as it was my first star resort, but I was disappointed because the cost-effectiveness was so poor. There's not even a welcome drink on weekdays. The facility is old, dirty, and has poor equipment. There were not a lot of amenities at all, and I would have liked at least the children to have their own loungewear. The refrigerator was loud and uncomfortable as it was right next to the bed. The staff's response was also poor, and there were three different answers to the same question. My daughter has an allergy to raw food, so her request for the food to be thoroughly cooked was ignored, and this is the first time I've been to a hostel where they don't take care of her allergies at all. The outside of the room window is athletic, and when you open the curtains and look outside, you can see the inside of the room. Restaurants close early in the evening, so you'll be a refugee for dinner. There was a convenience store nearby, so I bought it there, but I never thought I'd end up having dinner at a convenience store while I was on a trip to escape reality and spend money to refresh myself. I was disappointed that Mokumokuyu was not a hot spring, but a facility worse than a public bath in the neighborhood. It was small and poorly made, and I didn't feel relaxed at all. I will never stay here again.
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Services & Amenities

Indoor swimming pool
Spa
Bar
Restaurant
Restaurant
Restaurant
Cuisine: Japanese
More Amenities
Internet
Indoor swimming pool
Parking
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 3 years old and under
JPY 5,093 (approx. PHP 2,018.34) per person per night
Extra crib: Free
Children 4 years old and over
JPY 5,093 (approx. PHP 2,018.34) per person per night

Breakfast
TypeWestern, Japanese, American
StyleBuffet
Opening hours[Mon - Sun] 06:30-09:30 Open
AgeFee
Children 3 years old and under
Free
Children 4–6 years old
JPY 1,400 (approx. PHP 554.82) per person
Children 7–11 years old
JPY 1,960 (approx. PHP 776.74) per person
Children 12–17 years old
JPY 2,800 (approx. PHP 1,109.63) per person
Adult
Buffet:JPY 2,800 (approx. PHP 1,109.63) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Number of Rooms: 153
With a stay at Hoshino Resorts RISONARE Yatsugatake in Hokuto (Kobuchisawacho), you'll be a 3-minute walk from Philia Museum and within a 5-minute drive of Misogi Shrine. This ski hotel is 1.3 mi (2 km) from Hana Park Fiole Kobuchisawa and 1.8 mi (2.9 km) from Komaki Vinyard.

Pamper yourself with onsite massages and body treatments. A hot tub and a sauna offer a relaxing way to wind down after a day on the slopes. This hotel also features complimentary wireless internet access and shopping on site. You'll be on the slopes in no time with the complimentary ski shuttle.

Satisfy your appetite at one of the hotel's 3 restaurants. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 172 guestrooms featuring refrigerators and flat-screen televisions. Private bathrooms with shower/tub combinations feature bidets and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

Frequently Asked Questions

What is the cancellation policy for Risonare Yatsugatake?

The cancellation policy for Risonare Yatsugatake varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Risonare Yatsugatake?

Standard check-in time at Risonare Yatsugatake is 15:00-23:00 and check-out time is 12:00.

What amenities and services are available at Risonare Yatsugatake ?

Risonare Yatsugatake offer top amenities and services include Laundry room.

Does Risonare Yatsugatake provide breakfast?

Yes, Breakfast is offered at Risonare Yatsugatake. Breakfast option(s): Western, Japanese, American.

Can I bring my pet inside the Risonare Yatsugatake?

As much as we love pets, unfortunately, we are unable to accommodate them in Risonare Yatsugatake.

Is there a restaurant at Risonare Yatsugatake?

Yes, Risonare Yatsugatake offers on-site dining. You can enjoy a variety of Japanese dishes, all prepared with carefully selected, high-quality ingredients.

Is airport shuttle service offered by Risonare Yatsugatake ?

No, the Risonare Yatsugatake doesn't offer airport transfer services.

About This Property

Nearest Train StationJR Kobuchizawa station
Distance to Train Station1.86KM
Average Price FromPHP47772
Hotel Star Rating4