Hoi An Garden Palace & Spa Reviews

Absolutely first class hotel. We were very well looked after and nothing was too much trouble Everyone was very nice and helpful and the hotel was very comfortable with a lovely pool. Cant recommend it enough

Among the accommodations in Vietnam, it was a resort with a clean room condition, pretty interior, and delicious breakfast. It was a resort with all three factors. The staff was also very attentive and kind, which was great. Since there were no Korean-speaking staff, I had to use English mainly, but I think it wouldn't be difficult if I used a translation app. I was so touched by the smiles and kindness of the staff whenever we made eye contact. 😍😍 This is a place I want to stay again next time I come to Hoi An. Ah~! It was close to the old town and the beach, so there was no inconvenience in going back and forth. The only thing that was a little disappointing was that the soundproofing was a little disappointing.

Although the facilities are a bit old, there is a garden that overcomes all that. It's so pretty and makes me happy just walking around. I stayed here for 2 nights. The staff was very friendly and the pool was nice. When you eat breakfast while looking at the garden, you can't help but wonder if this is how European nobles lived during the Middle Ages and Renaissance. It's great value for money, so if you're looking for a hotel at a reasonable price, be sure to check it out. Please note that the restaurant is also open in the evening. (There is not much on the menu)

advantage: Environment: The internal environment of the hotel is very good. Although it is not big, it has a unique small garden and swimming pool, which makes it feel more peaceful. Service: The service is really good and couldn't be better. The manager and waiters are great. The room I was given at the beginning had a musty smell due to the orientation. After communicating with me, I was immediately changed. I was shown several rooms to choose from until I was finally satisfied. Then I gave them fruits to express my apology, and finally we all saw them off when they left the store, which was very warm. I can also help you ask this or order that. Really good. 👍 shortcoming: Location: Because I was not familiar with it, I thought it was very close to the old town, but it is actually only 2km away. Taking a taxi is a bit difficult during peak hours, and there is not much to visit around. If you can’t take a taxi when you come back from the ancient city, it will be very tiring to walk for half an hour. Musty smell in the room: The side facing the small garden is probably the north side. Regardless of the floor, there is a strong musty smell. I am personally more sensitive and can't stand it. The other side is fine, but there is a family outside that raises a lot of chickens. Ducks and dogs are very noisy. . . Cannot choose if you are a light sleeper Hot water for bathing: It may seem to be powered by electricity. After one person finishes washing and the other washes immediately, the hot water is gone. But maybe many hotels in Vietnam still have electric water heaters, so you should pay attention to this.

The hotel is super beautiful! ! So worth a visit! ! The service guy is really super good! ! The garden is beautiful! ! Will go again if I have the chance Breakfast is very good and the system is complete

We had a very nice stay at the hotel. The room was big, quiet and clean. There was a wide variety of food for breakfast. It was delicious. The location is perfect. Between the beach and the old town. Everything is easy to reach by bike, which the hotel provides. We recommend the hotel.

The staff was adorable and very very nice but nothing was as in the description. I couldn't sleep because I was in a room just below the water heater when I was the only guest.. No spa, hammam sauna, and a miserable breakfast. I could not bear to be treated like this, that everything was false on the description. No buffet, a small plate with two pieces of fruit. I laughed a lot and got angry. They eventually compensated with a massage and took me to the hotel next door for breakfast. I only stayed one night because I changed hotels.

nice environment Facilities: new Service: Satisfied

Love the hotel the pictures speak by themselves. Big thanks to the staff who are attentive and helpful, the breakfast is delicious with variety of foods . We definitely recommend and come back to this hotel. I can’t not thank enough the staff.

The hotel is great, the staff is very polite and friendly and always helpful. The room is beautiful, clean, breakfast is delicious, the swimming pool is so beautiful, I feel like I am in harmony with nature. Wonderful………………………………,……………….

Great staff!!! The hotel is beautiful and everything about it is adorable. EVERYTHING! But their team is amazing. They treated us like royalty and made some wonderful memories in a very short period of time. I would strongly recommend this place and will always choose this hotel when traveling in Hoi An.

I cannot say enough about this gem of a hotel. Great location, clean rooms, and the staff were fabulous. They even got me a cake when they learned it was my birthday. We got a deluxe spa experience as well and it was so easy and convenient and the treatment was a great value. I would recommend this hotel to anyone staying in Hoi An. Thank you for making my birthday so wonderful!

Beautiful hotel with a really nice pool and gardens. Staff are excellent and the breakfast was ideal with lots of options, great coffee and a wide variety of choices. The staff also helped us with dinner choices and even delivery. Thank you so much we will be back soon I hope.

Beautiful hotel! Staff is really kind and helpful, the breakfast was good and had lots of options, and the rooms were spacious and pretty. The whole property feels very calm and well maintained. Also, AC in June is a must and the room’s temperature was perfect. Lastly, the location is perfect - very close to Old Town.