Hoi An Garden Palace & Spa

The service staff is very kind and the room is very beautiful with a light fragrance.

advantage: Environment: The internal environment of the hotel is very good. Although it is not big, it has a unique small garden and swimming pool, which makes it feel more peaceful. Service: The service is really good and couldn't be better. The manager and waiters are great. The room I was given at the beginning had a musty smell due to the orientation. After communicating with me, I was immediately changed. I was shown several rooms to choose from until I was finally satisfied. Then I gave them fruits to express my apology, and finally we all saw them off when they left the store, which was very warm. I can also help you ask this or order that. Really good. 👍 shortcoming: Location: Because I was not familiar with it, I thought it was very close to the old town, but it is actually only 2km away. Taking a taxi is a bit difficult during peak hours, and there is not much to visit around. If you can’t take a taxi when you come back from the ancient city, it will be very tiring to walk for half an hour. Musty smell in the room: The side facing the small garden is probably the north side. Regardless of the floor, there is a strong musty smell. I am personally more sensitive and can't stand it. The other side is fine, but there is a family outside that raises a lot of chickens. Ducks and dogs are very noisy. . . Cannot choose if you are a light sleeper Hot water for bathing: It may seem to be powered by electricity. After one person finishes washing and the other washes immediately, the hot water is gone. But maybe many hotels in Vietnam still have electric water heaters, so you should pay attention to this.