Very disappointed and not worth the price at all. To sum up our experience: Joburg in the bush. Lots of building on site, which they don't tell you with building noise going well into the night. The main access road is closed, so you have to use the delivery road, but there's no sign to show where reception is. So we and another car were driving in circles, with no-one coming out to show us the way. With other lodges the gate let reception know when guests are on their way and they wait to welcome you. Arriving at our deluxe room, there were 3 rooms next to each other with no privacy. From the parking you walk straight by nr 19 ‘s room bedroom and 20 and 21 open on the same veranda overlooking the building site. The room itself was done over recently, but the toilet roll holder and the hairdryer holder were broken. The fitted sheet was to small for the bed and the flat sheet and duvet cover barely covered the mattress. The moment you turn on your side on the bed, your back is not covered. There is no working space for business people in the room so we had to carry the small table on the veranda inside which nearly wobbled over because the screws were all loose. On the game drive there was only your cool drink. No snacks. The train also runs next to the reserve and makes a terrible noise while watching animals. Dinner was OK, but when my husband asked if he could rather have something like plain ice cream for desert instead of chocolate cake, the answer was simply: Nope. Not even sorry, or let us see what we can do. We were asked about dietary needs and we specifically said : No pork. Yet for breakfast there were only bacon and pork sausage on the menu. Really not worth the price or the 4 star rating.