Guest User
July 31, 2023
I've been in contact with the Head Office Manager Desiree Rampershad regarding our booking for August 2023. I am completely disgusted by her lack of professionalism, attitude and rudeness on the phone. She provided, she provided us with a booking form with somewhat incorrect details and when I enquired for clarity, she demonstrated absolute rudeness and attitude over the phone. This is suppose to be the Head Office Manager, she lacks clients service and business etiquette. In turn we I cancelled the booking, she's bad for the brand and business!