Tangchaolizibaba
May 11, 2025
When booking the room, I wrote 3 people and added an extra bed. The room was small to begin with, and the extra bed made it almost impossible to turn around. I asked the hotel to take it away, but it was too late and no one came to fix it, so they had to change our room. We changed to the same room type, and they asked us to change it back the next day. We didn't want to change unless we unpacked our luggage, and they threatened to pay the 12,000 yen difference per night. We complained to Ctrip and the problem was solved.
In addition, the room decoration is unreasonable, there is a step of more than 30 cm at the door of the bathroom, and normal people will fall if they don't pay attention. I don't know if they don't accept the elderly. They don't provide bottled water, the safety lock on the door is also broken, and the electric kettle is quite dirty.
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