Extended Stay America Suites - Portland - Hillsboro

It was a great stay there. The rooms were clean. Beds where comfortable. I do have to give a great shout out to one of their employees Brenda who made the checking in process easy and also was always there to great with a smile. I would definitely stay here again. The rooms and staff is def 5 stars.

First time Travellers, great location. I always was nervous of traveling alone, would I be safe, what about places to go. Besides staff being helpful and kind, 8t became my family. Thank you

The front desk staff was very courteous and helpful. The bed is comfortable and firm. We needed extra pillos and they gave us new ones! It is a very clean place, however it is dated and has an “old” smell. I like to use the gym, and online said it had exercise machines and weights. I was surprised as there are no weights and only an elliptical, treadmill, and bike. Would I stay here again? No.

In a world full of AI chat bots and chat gpt for answers….it’s GREAT to know that TRUE human customer service still happens to exist in human form! This team is lead by a manager Emma who is the light of the place. She’ll greet you with a smile and take care of ALL that’s needed to accommodate your stay. Her energy and focus spreads throughout the team and you can tell that they trust her. The team really does there best with what they are handed with and even will reach out to Emma (on her days off) which means, she has allowed her team to receive help and that’s the sign of a great leader! Relocating with my family from the Seattle area and it’s been very nice and accommodating! Now let’s be real, (where’s the cons) Well if check in pile in at once (2pm) it can get crowded in the lobby, while the cleaning staff finish off cleaning the rooms but they are always on clear communication about it! NO POOL Some A/c units blow better than others. But my family and I have felt SAFE(most important) and taken care of! I will be here for the next couple of months and will keep yall updated! THANK YOU EMMA. You’re making this stay feel like home. Also the guests here are AWESOME and friendly.

We had such a pleasant stay at the hotel! The room was comfortable and clean, and the location was perfect for what we needed. What really made the experience memorable was the staff, especially Emma. She was so friendly and accommodating, always ready to help with a smile. You can really tell she cares about the guests. Thanks again, Emma! We’ll definitely recommend this place to friends and family.