Hilton Garden Inn London Heathrow Airport

There is another Hilton nearby, so don’t confuse it... The reception staff at the hotel are super friendly and the hotel is very comfortable! There is an airport shuttle bus (fee required)

When I opened the closet, I found a pair of used men's underwear at the bottom of the closet. It was disgusting. The cleaning of this room was so careless and sloppy. It really damaged the Hilton brand. Fortunately, I negotiated with the front desk and changed the room.

房間整潔舒適，入住退房手續快捷簡便，非常適合轉機人士入住

房間很不錯 挺乾淨

I came to stay a day in advance to catch my flight. There was a moldy toilet roll in the bathroom. The soundproofing was very poor, and I could hear the noise from the next room clearly. The attitude of the service staff of this Hilton was very strange. When I checked in, I was checked in by the man behind me and I were checked into the same room. I checked in, and the man behind me said that his room card was not working and refreshed it. After going up to the floor, I found that we were in the same room. Then after refreshing the room card in the afternoon, the manager who did the wrong thing did not apologize at all. The last Hilton in Canary Wharf charged a deposit of 10/20. I have a good credit and no bad record. This one charged 50 pounds. I didn't quite understand it, but I did it. I wanted to eat an omelet for breakfast. I stood in front of the dining table and prepared to order. I took the initiative to say hi. The service staff pretended not to see me and didn't reply. He kept fishing the boiled eggs in his pot. I waited for a while and looked at her. She might have noticed that I didn't leave, so she looked up at me. I said politely that I wanted an omelet, please. The man didn't say anything, but pointed to the ingredients. I said what I wanted, thanks. This person didn't say a word to me the whole time, I almost thought he was a special service staff (***). Then I found out later that she talked and laughed when she served eggs to another table of foreigners, I was surprised. Then she took my eggs for me. Overall review: The service attitude of this Hilton staff is very uncomfortable.