High Wych Hotels with Pools

Unfriendly greeting on arrival, we arrived before 3pm and as usual we politely asked was our room ready and were abruptly told check in is 3pm. Maybe the receptionist could perhaps of checked to see if the room was ready before being so abrupt and returning to his mobile phone. Room smelt of stale smoke and had a fan going full blast to hide the smell. We were going to ask for another room but we were only there for one night and after the warm (not) welcome couldn't be bothered with the discussion so opened the window as much as possible to help get rid of the smell. Maybe a mention of this when we checked in would have been favourable. When we had a drink at the bar in the afternoon there was a problem with the card machine so we had to put the drinks on the room tab but when I checked my account £6.50 had come out of my account which no-one could explain why. The bar attendant was a young girl and she dealt with it excellently speaking to her manager and getting it sorted out We had dinner in the restaurant where we found the menu was quite limited however what we had tasted good. The wine list for the rose was not up to date and from what we were told there was only one choice available and had been that way for some time. In the bar area before and after dinner it was really cold and when I spoke to the gentleman behind the bar he said it was because the air con was blowing out cold air and that this was normal. It remained this way until about 22:15 In all it was a bit of a let down, the drive into the hotel through the golf course was beautiful but our relaxed mood was soon removed once we got to reception.