Atagawa Heights

Although the room was different from what I expected, they dealt with it in various ways and it was very helpful. It was disappointing that the balcony was not cleaned properly.

We stayed in a room with a hot spring on the balcony for four people. The good thing about this hotel is that it is a beautiful building, which is quite impressive for an Itoen hotel. The view from the room was also very beautiful, with a view of the sea. Watching the sunrise while bathing in the hot spring on the balcony was particularly refreshing, and it was a different experience from the large public bath, which impressed my companions. The front desk staff at check-in were friendly and not mechanical. The large public bath was also surprisingly impressive, with the large and small baths at different temperatures. However, it was just that. Everyone looks forward to the food, but this was below expectations and disappointing. Dinner was a buffet, but there were fewer dishes compared to the Oedo Onsen group, and some of the dishes seemed to be pre-made dishes that had not been homemade and were just heated up. I didn't have high expectations because it was an Itoen hotel, but it was even worse than other Itoen hotels. For example, there were fewer varieties of sake than other hotels, which was disappointing. In particular, my companions were not impressed by the breakfast. There were many responses like this. For example, although it said "milk," the impression I got was clearly the flavor of processed milk, and the orange or fruit juice-like thing had very little sweetness and I had no idea what I was drinking. There were no locally cooked scrambled eggs or anything, just a pre-made omelette served at school lunch, which was even more disappointing than the previous night's dinner. If it was so bad that I felt sorry for my companions, there's no way I'd be buying it again. I think that obvious and excessive cost cutting is a loss for the company in terms of securing customers in the medium to long term.