Guest User
April 16, 2025
I haven't commented on Ctrip for many years. This hotel is really disgusting:
1: I deeply suspect that this is an extremely anti-Chinese hotel. From the moment I checked in, this greasy-haired thin man made all kinds of difficulties. He didn't answer the questions asked, and didn't make a reservation for us for the next day's breakfast (we checked in at 18:00 local time). The reason was that we had to make an appointment in advance? We didn't tell him how long in advance, and Ctrip's rules didn't specify this detail. It was raining heavily and windy at the time. The whole car was hungry and ran down the mountain to eat at noon the next day. There was no dinner nearby that day, and the hotel didn't give us food. We had to rely on the bread on the car to fill our stomachs. The greasy-haired man was particularly enthusiastic when he saw people from his country and Europe and the United States. The Japanese driver couldn't stand it and apologized to us, saying that it was embarrassing for the Japanese. Figure 1-2
2: Check in, send us to the room, you have to go down a step to enter the elevator, and the people living with us have several large boxes, but they didn't help customers move the boxes down the stairs, and stood aside and laughed, so I turned around and went back to help. Treat guests differently. Figure 3
3: After checking into the room, the waiter was impatient and gave a hasty introduction before leaving. The kettle in the room was filled with tap water. I smelled a strong smell of bleach after taking a sip. I looked at the kettle carefully and found that it was heavily scaled as shown in the picture. It was disgusting. Figure 8-9
4: The next morning, the rain was a little lighter. I wanted to open the balcony door to see the scenery, but I saw the garbage left by the previous guest. This is really not in line with the cleanliness and professionalism of Japan. Figure 4-5
5: The scenery outside the window is still good, but in the middle of the night, mosquitoes 🦟 insects 🐛 ran all over the room, which was quite scary. There were three beds in one room
Summary: This is the first hotel in Japan in more than ten years that disgusted me. I will not spend money there again. Other Chinese people should be careful to step on the pit. If there is anything untrue, I hope the hotel will provide video evidence to prove it. I also hope that Ctrip will notarize and fairly display the in-depth experience evaluation of guests. Thank you!
Original TextTranslation provided by Google