Pet friendly Hotels Heyuan

there was smoking smell inside the room despite we rested a non-smoking room. the reception staff changed another room for us which was ok. room size was big and the hotel can maintain its standard. there are many eateries nearby. hotel guests get special discount (up to 50%) for body massage on the 1st floor and reception is on the 2nd floor. overall happy stay.

We chose the hotel due to the fact that they allow pets. The service was very good. People always helped even though is was more difficult due to the language barrier, since our chinese language skills are terrible. Our initial room which was more expensive for had a great view and we were initially very happy until evening came around and KTV singing started. The sound was so loud you heard inside the room. The room was in section A of the complex. The next day we moved into complex B where it was much more quiet, but the room was not as nice. Since the hot spring area was out of service during our visit we received vouchers for afternoon tea instead which was more like a whole meal. Breakfast buffet was great and on the days where there there was no buffet due to only a few guests staying they would serve lots of food to your table. There is also a new walking trail kind of starting behind the hotel complex which offers great views onto the lake. All in all we had a quite pleasing stay.

We came here for a visit and took it as a rest stop on the way back from National Day. I didn't expect the bed to be so big. It can sleep with two children. But there is only one quilt. It is more practical to separate two quilts. The overall feeling is quite good. There is a small fruit basket and tea set in the room. There is a hot spring in the hotel. Although it is not big, there are not many people taking a bath, so it is quite comfortable.

Spacious and bright, elegantly decorated, soft lighting, marble floor is clean, creating a warm and atmospheric atmosphere. The staff is warm and thoughtful, and will take the initiative to send smiles and greetings, making people feel at home. - Room: clean and tidy, spacious, modern and simple decoration without losing warmth. The beds are comfortable, equipped with high-quality bedding, the bathroom toiletries are exquisite and the aroma is pleasant. The sound insulation of the room is very good, and there is no noise interference even near the train station. Front desk service: staff are friendly, check-in is very efficient, and will ask if you need help with luggage. - Other services: The hotel can provide a variety of services such as car transfer, tour guide, ticketing, laundry and other services to facilitate guests.

The check-in experience far exceeded expectations. From the moment I stepped into the lobby, everyone smiled sincerely and took the initiative to help carry the details of the luggage instantly made people feel warm. I love the hand-made coffee in the lobby, and the coffee smell is so fragrant as soon as I enter the lobby. During breakfast, the waiter will ask if the coffee temperature is suitable. When leaving the store, the front desk will prepare the invoice and water bill in advance. Really integrate ”home away from home” into every service contact, even the side courtesy when the corridor meets is touching. This ultimate pursuit of details makes business travel full of temperature, and it is highly recommended to travelers who pay attention to service quality.

It's a long-established hotel, with Heyuan Fountain at the door and Taiping Ancient Street next to it. The only thing is that the hotel facilities are a bit old.

Every month I travel to Heyuan City to live in this hotel. I have to say that their service is really warm. I will say hello whether it is in the lobby or on the floor. The room is not only large, but also fully equipped. There is a desk in the room. There is a lamp, and there is a tea set. It is clean and the shower water pressure is very comfortable. Parking is also free, breakfast is also good, mung bean soup and jelly will be prepared for the guests on hot days to cool down, a hotel very carefully.

The room environment and sanitation are very good, and the decoration is very new. The decoration of the hotel lobby is very general, very large, very empty, dim light, and it feels not very good. Service attitude is OK, breakfast style is simple, if you are not very particular, you can eat enough.

The wooden house booked by Bavaria's hot springs is very spacious. There are four rooms and several folding beds. The standard living for 8 people feels that it is no problem to live for up to 10 people. The small courtyard is very warm. There is also a hot spring pool and kitchen in the back house. You can barbecue. The disadvantage is that the house facilities are old, others are good, especially worth mentioning that the butler service is very good, on call. By the way, the hot springs are generally until ten o'clock, but when there are many people, the water may be cut off in advance. It is recommended to soak in the hot springs early.

Neat and clean. Comfortable and quiet. Service attitude is very good. The experience is full of pleasure.