Wenhua Hotel Reviews

Response from Property: Dear guest, thank you very much for your high praise and support for our Wenhua Hotel. We are deeply honored. You have highly evaluated the cleanliness, spaciousness and facilities of our rooms, and also expressed your recognition of the location of our hotel. We will continuously improve our service quality and are committed to creating a more convenient and comfortable accommodation experience for every guest. Regarding the issue of staff's English communication you mentioned, we have noticed this point and plan to strengthen the language training of our staff in order to provide better service for international guests. At the same time, we will also seriously consider your valuable suggestions and increase the supply of coffee packs to meet the needs of more guests. We look forward to your next visit. Wish you a happy life! Wenhua Hotel.

Response from Property: Dear guest, thank you very much for your support and love all the time! We are pleased to know that you find convenience in the check-in and check-out process, and we feel extremely honored to be able to provide you with a more comfortable room after upgrading, and we are even more proud that the location of the hotel has been recognized by you, your satisfaction is our driving force. Wish you a happy life!

Response from Property: Dear guest, thank you for visiting Wenhua Hotel Heshan! We are glad you like our location and breakfast. All of our staff are committed to creating sincere and warm service for each guest, hoping to bring guests a home experience and good memories. Looking forward to your next visit!

Response from Property: Dear guest: Hello! Thank you very much for visiting Mandarin Hotel. We are honored that you praised our hotel's location and parking convenience. We sincerely apologize for the poor experience brought to you by the slightly older room. We understand that a comfortable living environment is important to you. To this end, we will continue to increase the maintenance and upgrade of room facilities and strive to create a more comfortable and convenient stay experience for every guest. We sincerely look forward to your visit again, and I believe you will feel our progress and intentions. I wish you a happy life and all the best! Mandarin Hotel

Response from Property: 尊敬的客人，感謝您惠臨文華酒店！我們很高興得知您對我們房間的衞生條件感到滿意，這是我們始終堅守的標準。對於您提到的燈光較暗和電視信號問題，我們非常重視您的反饋，並已傳達至相關部門。我們會繼續加強對房間設施的維護和升級，致力於為客人提供更加舒適便捷的居停環境。期待您的再次光臨！祝生活愉快！文華酒店

Response from Property: Dear guest, thank you for choosing Mandarin Hotel and giving us your high praise. We are glad that you are satisfied with the hotel's location. The convenient transportation and dining options in and around the hotel really add a lot of convenience and fun to the trip. It is a great encouragement and recognition for us to know that you consider Mandarin Hotel as your first choice for travel and visit accommodation, and that you would like to come back again. We are always committed to providing every guest with a warm and comfortable accommodation environment, attentive and thoughtful service, and healthy and delicious food. We hope that everyone who visits can feel the warmth of home here. Thank you very much for your recommendation! Wish you a happy life!

Response from Property: Dear guest: Hello! Thank you very much for sharing your feedback with us about your stay, and thank you for your recognition of the breakfast! welcome next time!

Response from Property: 尊敬的客人，非常感謝您入住文華酒店！我們很高興聽到您對前臺服務和食物質量的滿意，以及對我們的服務員態度的讚賞。我們一直致力於提供優質的服務和美味的食物。我們期待您的再次光臨。祝您生活愉快！文華酒店

Response from Property: Dear guest: Hello! Thank you very much for giving us your feedback on your stay and thank you for your recognition of the room lighting! We apologize that this stay did not meet your expectations. The hotel management attaches great importance to the cleanliness of the bathroom and towels you mentioned. We will immediately conduct a deep cleaning of the shower room and optimize the towel washing and disinfection procedures to ensure better cleanliness of the shower room and better washing quality of the towels, and strive to ensure that every guest staying in the hotel can get a satisfactory experience. Looking forward to seeing you again!

Response from Property: Dear guest, hello! Thank you very much for choosing Mandarin Hotel and giving us your feedback. We apologize for the inconvenience you have experienced. We will strengthen the maintenance and upgrade of room facilities and strengthen staff training to quickly solve similar problems. We look forward to your visit again and wish you a happy life! Mandarin Hotel

Response from Property: Dear guest: Hello! Thank you very much for sharing your feedback with us about your stay. We are deeply sorry for the unpleasantness this stay has caused you. The tree at the entrance of our hotel is a municipal greening on the street and will bear fruit regularly every year. We recommend that guests park their cars in the hotel's indoor parking lot. Looking forward to your next visit.

Response from Property: Dear guest: Hello! Thank you very much for giving us your feedback on your stay. Thank you for your recognition of the hygiene and service! We look forward to seeing you again!

Response from Property: Dear guests: Hello! Thank you very much for your continued support to Heshan Wenhua Hotel! We look forward to seeing you again!

Response from Property: Dear guest: Hello! Thank you very much for sharing your feedback with us about your stay, and thank you for your recognition of our Mandarin Hotel! welcome next time!