hebmoo
August 4, 2024
No reviews in years was a puzzler? But, likely due to the majority of people staying as guests being from the Netherlands (TUI europe) and this last week - only two sets of visible UK visitors (ourselves included). As far as location, standard of accommodation, standard of service, Pool area - couldn't fault them! The place was spotless /nipping clean, the staff all courteous / attentive, any small issues quickly dealt with (and I mean - MINOR, as a samll issue with my external transfer and they helped me immensly). An absolute credit to their employers and themselves, really. Day to day, getting to know each and everyone, poolside or passing reception - each person spoke to just had a great sense of humour and showed extreme professionalism throughout our stay. All seemed genuinely interested in getting to know you and wanted you to have a great stay. This service would be enviable, by many great hotel chains we've visited worldwide and would we go back... in a heartbeat for the relaxed poolside vibe my wife and I where after. One small thing that came to mind, would be likely the pool a little small for maybe groups or larger families, but they still accommodated this well as most people just timed in and out the pool themselves when it quietened down... the whole poolside theme was relaxing really. We had a 2 bed suite and amazing, for a family of 4... (older girls), everything we needed and furnished very modern. Food / drink was lovely, something for everyone... they stay with their image and works well. A tad on the pricier side, but fair when as we do... weigh up the service and convenience we appreciate in running the poolside to its standard. Hey, we are on holiday and everyone sets a budget - but happy to blow this if having a great time. Like I say... we'd happily return and location is perfect - as we know the area well and are not too bothered being away from the beach. We love the Villages, having visited before - but got to say - Keep up the great work guys! 100% great 10 day holiday!