Guest User
August 18, 2024
Writing this review on my last day of being here after 14 days. We stayed here as a family of four with two teenagers at the Stella Palace. I have lots of positives and negatives about our stay here and am just giving my honest opinion on our experience. We booked a two bedroom family room with pool view. We was given number 513. Our room was a beautiful refurbished room with a sliding door. The rooms are small and don’t offer much privacy with teenagers we had a real problem with no bathroom door and the shower door been glass and mirrors being opposite. Everyone had to go into the kids bedroom whilst anyone was showering. With younger kids I’m sure this works fine but with teenagers not so great. I should have booked a family suite which have two totally seperate bedrooms and two bathrooms. Fresh towels and bedding every day. If you needed anything milk, toilet rolls….. you can ring reception and they’ll be round within tens mins with it. Very good service. Free safe, not that you really need it, it’s seems pretty safe place. What makes this hotel is the waterpark and the a la cartes. We used all ten a la carte reservations, which we booked in on arrival with guest relations. My favourites were the Veranda and Almyra. Almyra being a fish restaurant I wasn’t going to go but so glad we did. They have a steak dish and a chicken dish and these were excellent, best steak I’ve ever had, cooked to perfection. The waterpark is very good, with a good selection of slides for all ages, lots of lifeguards keeping everyone safe. The food here I didn’t think was great really bland. Due to people getting up early to reserve sunbeds we headed to the waterpark most days which opens at 10am and got sunbeds there. I also liked the beach which is like a little bay with walls around it and shallow really far out perfect for kids, only negative is there should be a beach bar serving all inclusive drinks. Not great when your on own with kids leaving them and coming back to hotel across road for drinks or toilet. We did go around the main pools some days when I could be bothered to be up and out by 7/7.30am to reserve sunbeds. This is the first hotel I’ve stayed at where there’s no lifeguards around the pools! The toilets at the kochili bar are probably the worst toilets I’ve ever been to, like a dirty dungeon, grim, and boiling hot. I found myself walking back to our room to use the toilets a lot. Another negative is hardly any air conditioning anywhere! Non in the a la cartes or reception it was hot! The air con in the rooms was fab! Also went into the spa and asked whether we could use the indoor pool, this is charged at 20 euros each for the day. At every other 4/5 star hotel I’ve stayed at spa pools have always been included to use very strange that you are charged for this. The buffet restaurant Poseidon was always really busy and chaotic, we’re not fussy eaters at all but even I struggled some days, I didn’t think there was a lot of variety at all.