Star Beach Village & Water Park
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hersonissos

Star Beach Village & Water Park

No.6 of Family Hotels in Crete
Themistokleous 5, Chersonisos, Hersonissos, Crete, 700 14, Greece
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When you stay at Star Beach Village and Water Park in Hersonissos, you'll be near the beach, a 1-minute drive from Star Beach Water Park and 7 minutes from Stalis Beach. This beach hotel is 0.2 mi (0.3 km) from Lychnostatis and 1.2 mi (1.9 km) from Aquaworld Aquarium.Show More
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hotel overview picture
4/5Very Good·Amenities: 4.1
All 41 Reviews
Amenities
Outdoor swimming poolDivingSnorkelingSaunaSpaMassage roomGymPublic ParkingFree24-hour front deskLuggage storage
All Amenities
Surroundings
Airport: Heraklion International Airport, “Nikos Kazantzakis”
(28.1 km)
Landmarks: Star Beach Pool
(<100m)
Landmarks: Discovery Diving Center
(100m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Standard Family Room
7

Standard Family Room

1 Queen bed and 4 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
Check Availability
Double Room with Sea view
6

Double Room with Sea view

1 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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Economy Double Room in Annex Building 2 Single bed
3

Economy Double Room in Annex Building 2 Single bed

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Daily housekeeping
Terrace
Room Details
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Superior Family Room
8

Superior Family Room

1 Double bed and 2 Single bed or 4 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Double Room
4

Double Room

1 Double bed and 1 Bunk bed or 1 Double bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Wardrobe
Room Details
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Star Suite with Sea View
7

Star Suite with Sea View

1 Double bed and 1 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Ocean view
Private toilet
Daily housekeeping
Room Details
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Guest Reviews(41)

4/5
Very Good
Verified Reviews
  • Cleanliness4
  • Amenities4.1
  • Location4.1
  • Service4
J‍u‍d‍y‍z‍h‍u‍7‍2‍2
August 29, 2024
Very bad experience, Facilities: All Seasons in China is better than here, 3 stars at most Sanitation: A lot of ants🐜 Environment: The beach and the place where children play in the water are good Service: Very poor, only two bottles of water per day The key is that I booked 5 beds, but I was given 4 beds! Definitely do not recommend staying in this hotel, the food is so salty!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 11, 2024
We went here because our daughter has a gluten allergy and the chef Giorgos Skoulikaris and sous chef Poyoisakis Monolis lived up to expectations. Even though we stayed outside the nightlife area, there was a crowd of partying young people.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 4, 2024
Great hotel. Tommy and Vaggelis were wonderful and helpful. Great facilities for kids, great beaches, food is ok… but all day and everywhere. Slides are great for older kids, water park for smaller, you can snorkel and tan on the beach or porch
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 4, 2024
We arrived late at night to be told we would have to move rooms in 2 days, we was given no explanation as to why this was. This meant we couldn’t unpack or settle. When a concern was raised the hotel reception made us feel this was our fault, when the day came to move our rooms we got a call whilst on the beach and was told we had 20 minutes to make our way to reception. This has been so inconvenient for us and the way it was dealt with was terrible. TUI staff were also shocking laughing at us whilst we raised our complaints. We won’t be returning to this hotel in a hurry
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 3, 2024
Myself,partner 18 year old son & 2 girls (8&12) just returned last week from 10 days at Star Beach. From the min we arrived we all had an absolutely amazing time. The complex itself is fantastic, beautiful grounds, well run and situated. We stayed in Klio block which was next to the pool and bar and found it was fantastic. Extremely comfortable and was cleaned every day. We had 2 rooms next to each other on the 1st floor. I found all staff pleasant and hard working. The restaurant was really well set out and we never struggled to get seating, the food was fantastic with plenty choice each night and I really enjoyed the food, so much so that we never felt we had to eat outwith the hotel (previous holidays elsewhere I’ve had to). I personally found the food to a high standard and really enjoyed it, as did my family and my 8 year old daughter who is really picky found plenty she wanted to eat. The restaurant staff were really accommodating, especially Eirini and Antonis the manager who went above and beyond for us all. Really lovely people and hardworking. We spent most days at the beach which although smallish I never found I couldn’t get sun beds for the full family, kids done some water sports and enjoyed them. We would go for a walk along towards the Port most nights and walk back to the hotel and sit at the bar for a bit. I honestly had one of the best all inclusive holidays ever. My full family did. After reading some of the previous reviews I was a bit anxious but I’m shouldn’t of been, Star Beach exceeded all my expectations and more. Thank you to all for an amazing holiday. Would highly recommend.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 30, 2024
Wir haben im September zwei Wochen in diesem Hotel verbracht und möchten unsere Eindrücke teilen. Insgesamt hatten wir einen schönen Urlaub, aber es gab auch einige Aspekte, die besser hätten sein können. 1. Zimmer und Ausstattung Das Zimmer war sauber und gut ausgestattet. Neben den grundlegenden Annehmlichkeiten wie einem komfortablen Bett und einem modernen Badezimmer gab es Seife und Lotion, was einen angenehmen Eindruck machte. Der Kühlschrank wurde täglich mit frischem Wasser aufgefüllt und der Safe war kostenlos, was wir als großen Pluspunkt empfanden. Unser Zimmer mit Meerblick war eine absolute Freude, der tägliche Reinigungsservice war zuverlässig und gründlich. 2. Service Der Service im Hotel war leider eine Enttäuschung. Das Personal war zwar freundlich, wenn man es direkt angesprochen hat, aber wir hatten das Gefühl, dass niemand besonders motiviert oder bemüht war, die Gäste von sich aus zu begrüßen oder zu betreuen. Morgens ein einfaches „Guten Morgen“ zu hören, war selten. Die Interaktionen wirkten oft gezwungen und insgesamt war die Atmosphäre dadurch etwas getrübt. Vor allem im Vergleich zu anderen Hotels, in denen wir schon waren, fiel das sehr negativ auf. Der Check-in in der Lobby war hektisch, aber funktionierte problemlos. 3. Essen und Trinken Die drei Restaurants boten alle Buffet an, was zwar eine große Auswahl, aber auch einige Probleme mit sich brachte. Es war nicht schön zu sehen, wie einige Gäste das Essen berührten und dann zurücklegten. Zudem hatten mehrere andere Gäste und wir Magen-Darm-Probleme während des Aufenthalts, was den Genuss erheblich minderte. Die Qualität des Essens war insgesamt in Ordnung – frisches Fleisch, Obst und eine tägliche Variation der Gerichte, aber der Lärmpegel im Hauptrestaurant war unangenehm hoch. Wir haben All-Inclusive gebucht, sind aber dennoch oft außerhalb essen gegangen, da es einfach besser war. Die Getränke waren Standard-Softdrinks und auch Wein wurde kostenlos angeboten. 4. Lage und Umgebung Die Lage des Hotels ist ein großer Vorteil: direkt am Meer mit einem wunderschönen hoteleigenen Strand. Die Liegen am Strand waren von allen Hotels in der Umgebung mit Abstand die besten. In der Nähe gab es eine große Einkaufsmeile mit vielen typischen Touristenläden. Besonders empfehlen können wir jedoch den Spaziergang entlang der Küste zum Hafen. Dort finden sich zahlreiche tolle Bars und Restaurants mit einer exzellenten Küche, die weit über das hinausgeht, was im Hotel geboten wurde. 5. Freizeitangebot und Aktivitäten Das Hotel bietet eine gute Auswahl an Freizeitaktivitäten, insbesondere die verschiedenen Poolanlagen und Wasserrutschen waren eine Bereicherung. Es gab auch getrennte Bereiche für Kinder und Erwachsene, was uns sehr gefallen hat. Was jedoch fehlte, waren abendliche Unterhaltungsprogramme. Die Animateure waren kaum sichtbar, was schade war, da etwas mehr Interaktion und Unterhaltung den Urlaub noch angenehmer gemacht hätten. Es gibt auch ein Fitnessstudio, das
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 29, 2024
I’ll start with the positive things first - desserts and food in general surprised positively and exceeded expectations. Pool areas for children are also ok, also the fact that there’s enough of sunbeds even if you come a bit late. However, the water to drink is the most discusting thing we’ve ever tasted. Just impossible to drink, therefore we ended up drinking all the alternatives including small children constantly drinking colas. The water is a bit more adequate in the main restaurant. What makes it even a worse experience is that when you chill near children pool and it’s extremely hot and you of course want to drink water and it’s this horrible in the bar nearby you notice another bar full of everything - bottles of water as well. And guess what - it’s charged extra (as everything in that bar). I had to search for a sunbed in the shadow to avoid sun, spent some time and finally found it, started reading and enjoying and a staff member came asking for money - apparently it’s also charged additionally. Why I have to waste my time and experience this discomfort and move around hotel when I chose all inclusive option? There were no signs anywhere that it’s extra charged and in general it doesn’t feel good when there’s plenty of everything that you expect in all inclusive pack that appears are extra charged. Also, the WCs are not properly cleaned or filled with papers, so be prepared to constantly travel to your room and waste time this way. So in general I feel like I wasted lots of time here and it’s not what I planned on doing. Also, hopefully you won’t experience any serious traumas, in case you will - prepare for almost zero assistance. In our case we were bleeding and needed medical assistance, what the reception did - called us taxi to take us to medical centre, however, didn’t even offer an ice or anything, we needed to wait for taxi outside in the sun while bleeding. With that many rooms and guests not even a one person who could provide firs aid, they haven’t even offered a paper to control the bleeding. Dissapointing.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 29, 2024
Bonjour je m attendais à un hôtel 4 étoile mais j ai eu droit aux prestations d un hôtel 3 étoile de loret de mare si vous avez ma référence. - infestation de fourmis de la salle de bain - sdb minuscule qui innonde toute cette dernière quand on prend sa douche - impossible d avoir des draps et oreillers blancs sans tâches alors que c est tout de meme la base dans un hôtel 4 étoile. - cuisine moyenne, la plupart du temps c est froid ou y a plus ce qu on veut. Ey ccest meme pas bon ! Que dire des enfants et parfois même les adultes qui mettent leurs doigts dans les plats. Sommes nous au camp scout ? - ambiance dans les restaurants comme une cantine. Ça hurle de partout. Ça court partout. Nous sommes loin d une cuisine raffinée d un 4 étoiles. - snack et autres dégueulasses - propreté des communs relatifs. Certains n ont aucun scrupule à retapisser les WC et laisser ça la. - demande initiale de vacances pour un COUPLE nous nous retrouvons en colonie de vacances avec des hordes d enfants partout. Agréable à souhait (cris, pleurs, caprices, non gestion des parents de leurs enfants, etc) Franchement je ne mettrais jamais plus les pieds dans cet hôtel. Je me demande comment il a réussit à avoir ses 4 étoiles car il les vaut clairement pas Mes vacances ont été gâchées j ai préféré passer mon temps dans ma chambre. Et j ai l immense dégoût d avoir jeté pour argent à la poubelle. Franchement c est une honte
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 26, 2024
Wij hebben een aangenaam verblijf gehad. Het eten was goed, de zwembaden waren fijn. Klein minpuntje is het sanitair, deze kan schoner. Wat voor lokale alcoholische dranken worden er trouwens geschonken? Een week hebben wij er doorgebracht, iedere dag 10+ tapbiertjes en meerdere cocktails gedronken maar nog niet eens een klein beetje aangeschoten. Ik vermoed dat er enkel alcoholvrij wordt geschonken.
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Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 07:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Adding crib: Free

Breakfast
TypeWestern, Continental, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2005
  • Number of Rooms: 325
When you stay at Star Beach Village and Water Park in Hersonissos, you'll be near the beach, a 1-minute drive from Star Beach Water Park and 7 minutes from Stalis Beach. This beach hotel is 0.2 mi (0.3 km) from Lychnostatis and 1.2 mi (1.9 km) from Aquaworld Aquarium.

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 9 outdoor swimming pools, a complimentary water park, and a lazy river. Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and tour/ticket assistance.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at Minos, one of the hotel's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary continental breakfast is included.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Make yourself at home in one of the 325 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies or patios. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Services & Amenities

Outdoor swimming pool
Gym
Bar
Billiards room
Restaurant
Water park
Playground
Kids' club
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportHeraklion International Airport, “Nikos Kazantzakis”
Distance to Airport28.09KM
Average Price FromPHP11645
Hotel Star Rating4