Hotels near Mega Mall, Hermosillo

I just returned yesterday after a two day stay at Lucerna Hermosillo and experienced a terrible stay. When I got into bed the first night something didn't feel right. The sheets felt like they hadn't been washed and had a smell of perfume. I was so tired and didn't want to go through the hassle of having to change rooms so I just stayed in bed and sucked it up. The next morning when I woke there was a long brown hair on my pillow! Now Im upset so on my way out I told the front desk and they said they would look into it. Of course when I returned nothing was said but the sheets had been changed. The next morning I went to the restaurant and ordered a few eggs over easy, bacon and hash browns. I also ordered a small orange juice and coffee. When my plate arrived I noticed that the three small pieces of bacon had been microwaved and the two eggs as well!!! The hash browns were the frozen kind and everything was tasteless.... I finished my coffee and had to get my servers attention because after I received my food he never came back. I asked him if a second cup of coffee was included and he said no-50 pesos more!!! 50 pesos is about two dollars and fifty cents as was the small orange juice. The entire meal came to 378.00 pesos!!! About 19 dollars... I was upset but didn't say a word. I stayed here about 4 times in the past and prior to this stay the food was excellent so I suggest go elsewhere for meals. The bath towels were coming apart and thin. I have been to 130 different countries in my life and stayed in hundreds of hotels but never again in this one! The only good thing was the A/C. It worked perfect.

Excelente hotel, cerca de oficinas de gobierno y plazas comerciales limpio y excelentes instalaciones. Cerca de buenos restaurantes y del centro histórico muy recomendable por ubicación y relación costo beneficio. Muy buen buffet de desayuno.

The staff here are great Eduardo was super when I checked in , the waiter Jose was excellent , as well , even all the staff are very nice and very helpful for the ones whom spoke English , my room was on the fourth floor great location , you need to ask for blankets , awesome reccommend actions to stay , great location , easy to walk and get to places

This hotel is located in the perfect position in my opinion. You can walk just about anywhere: Lab to take Covid test, store to convert dollars to pesos, Drugstore, 2 grocery stores. Plenty of eateries also without walking distance. The start is great the rooms are fantastic. The breakfast hits the spot when you walk up hungry.

Hotel was clean comfortable and the breakfast was good. I was able to leave my car at thier place at no extra cost during my 8 day trip. They also have a free shuttle to and back from the airport. Great service! Will definitely be staying with them on my next trip.

The picture of the room is quite different to the one we were given. I suspect that if we were Fiesta awards members then the room might have been upgraded, however this was an exploratory trip to Hermosillo to see how we would get on with our Tesla. You advertise Telsa charging stations however apart from 1 Tesla model X that was charging for the 2 nights and 3 days all the EV bays were full with Trucks and gasoline powered SUVs. The reception and bar were nice and you have a big bonus with the Sonora Grill, which we did eat at and was as good as the others we have tried. Our room on the 7th floor was very tired. We would become Fiesta Awards members and am sure our room would look like the picture however we are planning to visit regularly from the US in our Tesla and if your charging stations are not available then we cannot consider you as a viable option if you are going to let anyone park all day in these spaces. I am sure you can solve this!

The location is convenient, it is a very good choice for business trips. 🚗 Traffic: Very convenient 🧹 Health: Good, every day aunts come to clean the room 🍃 Environment: There are shopping malls and supermarkets around. 🔔 Service: Careful and thoughtful

Stayed here for 2 nights for business. It is located about 20-30 minutes away from Hermosillo airport and the property has a clean, newer feel to it. Pros: -All staff were friendly and efficient -Room was clean and spacious -Gym was very spacious and had up to 50LB dumbbells and a multi-function pulley weight machine with a pull up bar. You can definitely get a good workout in with this setup. -Located right next to a giant mall that has anything you would need Cons: -The restaurant in the lobby left a lot to be desired. The service was a bit slow and the food was subpar. They do have a full bar though for anyone looking for a drink. The restaurant food quality would be the only thing I would try to improve. Everything else was good and I would stay here again for business.

The hotel is new, pleasant, clean, includes breakfast, which is good and very friendly staff in particular a young person in reception that touches me receive and also help me in check out, mostly because I played a very big event in Sonora and it was very difficult to find transportation and this young man went more than his work gave the plus and I helped to be able to move to the airport I am very grateful with his attention as with the driver The hotel is very comfortable and comfortable and it is very nice to find people who have empathy for others.