When we arrived he actually seemed to be a really nice gentleman. We got in to our room and immediately noticed 2 bathroom tiles loose. Our room flooded from the shower and toilet the night before check out and the manager says oh no not good what happened what did you do? Ugh, well im going to have to deal with this tomorrow in morming(our day to check out). Until i really insisted, he was not going to move us to a different room for the night. No, instead he tried telling us be sure and take stuff to car and just be careful when use bathroom tonight, maybe keep light on can see where you go so you no slip and fall.