Munstone House

Book this place with eyes wide open! 40 years ago it was probably the height of luxury - amazing baths, gold taps etc - but today it lacks things that might be considered essential (we had no shower!). Breakfast, however, is amazingly good - a buffet fit for a king!

Enormous bedroom (Norfolk Suite). Once used by the Duke of Norfolk I believe. Four poster bed which was very comfortable. Bathroom came with chandelier and TV over the spa bath. Lots of mirrors. Nice view towards Hereford from our room. Very quiet location with large gardens. Local pub is a 5 minute walk and served great food. Excellent breakfast. Pool table in reception area. Maintenance has been a little neglected, but this is reflected in the price. Room was very well presented and very clean. Would love to stay again.

Very good, great breakfast, nice owner.

It was dirty. Carpets rucked and stained. Furniture old and dirty. No heating the extra heater provided in the room did not work either. Sheets thin old and dirty. Mold on the walls. Window frames chipped and dirty. Paintwork chipped and dirty. Bathroom tiles cracked.

The few staff are friendly and helpful, but the reception desk is not used - pressing the bell results in somebody emerging after a minute or so. The room we had was perfectly fine, if a little dated and showing its age, and very spacious, in the wing with the large pergola in front to the left of the main building. There was no room wifi in the wing, it being available only in main reception. The grounds have not been maintained for a long while and are becoming overgrown. The 'beautiful fountain' and the ponds are dry, there are last season's leaves lying around and overgrown paths, bushes and steps. The bar is not used, being closed shut with cable ties and looking forlorn. The lounge is comfortable with fresh flowers on display filling the air with their scent. Breakfast is buffet-style continental and English. Toast has to be ordered by ringing the bell. It's reasonable value for what it is but don't take too much notice of the hotel website. The best word to describe the establishment is 'weird'. It was an amusing and comfortable stay for unexpected reasons! Expect to be able to dine out afterwards on tales of your experience ;-). A short walk of less than ten minutes takes you to a nearby pub, the Secret Garden. Food is OK, people are chatty and there is an extensive and well maintained outside area. The ales on hand pump are from the local Wobbly Brewery which would be fine except that they were all served in very poor condition.

Clean and tidy. Second time we have been.will be back