Hepburn Spa Retreat
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1 night
1 room, 2 adults, 0 children
All properties in Hepburn Springs
Hepburn Spa Retreat
Lodge
20/22 Mineral Springs Cres, Hepburn Springs, Victoria, 3461, Australia
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We Price Match
Amenities
Golf course
Indoor swimming pool
Hot springs
Hiking
Spa
Massage room
Private parkingFree
Wi-Fi in public areasFree
All amenities
Property Description
With a stay at Hepburn Spa Retreat, you'll be centrally located in Hepburn Springs, steps from Hepburn Bathhouse & Spa and within a 5-minute walk of Hepburn Mineral Springs Reserve. This luxury hotel is 0.8 mi (1.3 km) from Hepburn Springs Golf Course and 2.7 mi (4.4 km) from Daylesford Regional Visitor Information Centre.
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7.9/10
Cleanliness7.9
Amenities7.9
Location7.9
Service7.9
All 21 reviews
Surroundings
Train: Ballarat Station
(47.3 km)
Train: Macedon Railway Station (Macedon)
(54.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Wellness Villa
1 bedroom: 1 king bed | 1 living room
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Retreat Villa (King Or Twin)
2 single beds and 1 king bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
King Retreat Villa
1 bedroom: 1 king bed | 1 living room
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Wellness Villa (Optional Twin)
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Guest Reviews
7.9/10
Good
21 reviews
Verified Reviews- Cleanliness7.9
- Amenities7.9
- Location7.9
- Service7.9
Average for similar properties in Hepburn Springs
Eryan
February 27, 2025
Very lovely and well set up room. Tranquill. Local complimentary products on arrival. Lovely surrounds.
Raelene
November 5, 2024
Unfortunately this venue did not deliver.
Cleanliness… ***** hairs in toilet area, kitchen tampon packet on floor, couch cover dirty from other people’s oils, bath not sanitised, personal products in bath (left over jars of facial mask and body scrub from previous users). Fireplace didn’t work, broken curtains and venetians. No real compendium, connections for AV didn’t work properly, overhead light fittings dirty. Support information focuses on what you can’t do! Not enough support by staff, you can’t get anyone after hours nor do they call you back, labyrinth of phone diversions not necessarily addressing your enquiry. Not customer focused especially for what you pay, I’m still waiting for information about my spa booking….which didn’t happen. No extra pillows, blankets, throw in disrepair. People parking in the wrong spots because of conflicting and poor signage. Welcome box not so enviromentaly conscious, dairy yoghurt event though we were encouraged to select an alternative milk supply. We are regular travelers, this venue over promised and under delivered. Truly disappointed! The saving grace was we were in unit 1 and didn’t have to hike up 3 flights of stairs, so earlier on during booking the access request was considered. We overlooked other venues thinking we were going to have an exceptional stay for both our anniversary and my husband’s birthday. Going to Bellinzona next weekend!
James
October 6, 2024
Nice very relaxing accommodation
Hock Guan
August 28, 2022
5 star hotel badly maintained
From the exterior, the villa looks good and even upon entering seeing the private jacuzzi feels good but once we start staying there, we find the place very poorly maintained. The light at our living was not working, the workman came with his boots on and step all over the carpet and floor. The jacuzzi in our room has a hole on the side cover by a foam board! This is supposedly a 5 star hotel, it is quite unacceptable! There is no staff to ask if our stay was good or not, the whole place is just managed by a staff who is the spa. It is very disappointing.
Sophie
April 22, 2024
Lovely staff. Quiet and warm.
Damian
February 12, 2024
The couch look like it’s had a life but beside that not bad
Corinna
January 29, 2024
Great location, good sized room with a kitchenette which is convenient. It wasn’t what we were expecting; I wouldn’t describe it as luxury. The place could use a few updates: there were stains on the couch, the fireplace didn’t work, the audio system wasn’t usable without a cable which wasn’t present. There were no amenities for the spa which was a shame as it’s a good way to entice people to buy more products - it could be for purchase, give people the option! The bath was difficult to get in and out of and needed a step in as the sides were so high. The blackout curtains aren’t full blackout and a lot of light streams through from the night lights outside and in the morning. If you stay in one of the ground floor villas, be aware that you can hear those at the top walking up and down. I wouldn’t stay here again at that cost, it just wasn’t value for money. Much like staying in an Airbnb but no extra little touches that make a stay memorable.
Chelsey
January 25, 2024
The price for the room should include access to pool shouldn't have to pay $58 each for an hour and half visit. Not many staff. Very loud neighbours thumping above us all night.
Angela
November 13, 2023
It was secluded and close to spa
Services & Amenities
Most popular business facilities
Golf course
Off-site
Indoor swimming pool
Additional charge
Hot springs
Additional charge
Hiking
Spa
Additional charge
Massage room
Private parking
Free
Wi-Fi in public areas
Free
Indoor swimming pool
Hot springs
Spa
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Pool with view
Heated pool
Saltwater pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
Front desk (limited hours)
Express check-in and check-out
Languages Spoken
English
Food & Drink
Room service
Public Areas
No smoking in public areas
Garden
Health & Wellness
Spa
Additional charge
Massage room
Golf course
Off-site
Turkish bath (Hammam)
Hot springs
Additional charge
Hiking
Public baths
Additional charge
Safety & Security
Smoke detector
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: 10:30–11:00
Front desk hours: [Mon-Sun]10:00–18:00
Child Policies
Children 3 year old and over are permitted to stay in some room types at this hotel
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$250.00 (approx. PHP 9,330.40) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Managed by a Private Host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Property Description
- Opened: 2013
- Number of Rooms: 15
With a stay at Hepburn Spa Retreat, you'll be centrally located in Hepburn Springs, steps from Hepburn Bathhouse & Spa and within a 5-minute walk of Hepburn Mineral Springs Reserve. This luxury hotel is 0.8 mi (1.3 km) from Hepburn Springs Golf Course and 2.7 mi (4.4 km) from Daylesford Regional Visitor Information Centre.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials.
Grab a bite from the snack bar/deli serving guests of Hepburn Spa Retreat.
The front desk is staffed during limited hours. Free self parking is available onsite.
Treat yourself to a stay in one of the 10 individually decorated guestrooms, featuring fireplaces and indoor private hot tubs. Rooms have private balconies. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. 32-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials.
Grab a bite from the snack bar/deli serving guests of Hepburn Spa Retreat.
The front desk is staffed during limited hours. Free self parking is available onsite.
Treat yourself to a stay in one of the 10 individually decorated guestrooms, featuring fireplaces and indoor private hot tubs. Rooms have private balconies. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. 32-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Frequently Asked Questions
What is the cancellation policy for Hepburn Spa Retreat?
The cancellation policy for Hepburn Spa Retreat varies depending on the type of room and booking conditions.What is the cancellation policy for Hepburn Spa Retreat?
What are the check-in and check-out times at Hepburn Spa Retreat?
Standard check-in time at Hepburn Spa Retreat is 15:00-18:00 and check-out time is 11:00.What are the check-in and check-out times at Hepburn Spa Retreat?
Does Hepburn Spa Retreat provide breakfast?
No, Hepburn Spa Retreat doesn't provide breakfast. Does Hepburn Spa Retreat provide breakfast?
Can I bring my pet inside the Hepburn Spa Retreat?
As much as we love pets, unfortunately, we are unable to accommodate them in Hepburn Spa Retreat.Can I bring my pet inside the Hepburn Spa Retreat?
About This Property
| Nearest Train Station | Ballarat Station |
|---|---|
| Distance to Train Station | 47.27KM |
| Hotel Star Rating | 5 |