Hilton Garden Inn Richmond/Innsbrook
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1 night
1 room, 2 adults, 0 children
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Hilton Garden Inn Richmond/Innsbrook

4050 Cox Rd, Henrico County, Virginia, 23060, United States
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hotel overview picture
Amenities
Indoor swimming pool
Gym
Public parking
24-hour front desk
Restaurant
Conference room
Business center
Multi-function room
All amenities
Property Description
Daily Mandatory Charge includes: Richmond Region Tourism TID fee. The Hilton Garden Inn Richmond Innsbrook hotel in Glen Allen, Virginia is located in the prestigious Innsbrook Office Park, home to many Virginia corporate offices including Capital One, Dominion Virginia Power, First Health, Markel, Wachovia Operations, AT&T, Avaya, and AECOM. Additionally the hotel is convenient to many local corporate headquarters such as: T-Mobile, Oracle, Tyson Foods, CVS Caremark, IBM, Altria (Philip Morris), Siemens, Carmax, Bank of America, and Wellpoint Anthem Blue Cross Blue Shield. The hotel is also conveniently located near upscale shopping, such as the Short Pump Towne Center and Stoney Point Fashion Park. As a guest of the hotel you will have easy access to many other restaurants and attractions such as Dave & Busters (1M), Skate Nation (2M), AMC Cinemas (1M), Striker Park (1.5M), Maymont (14M), and many walking jogging trails. Deluxe accommodations, extraordinary customer service and a relaxed atmosphere await each and every guest. Whether you are the busy executive or the leisure traveler looking to unwind in the Richmond Innsbrook area, we are guaranteed to please with our full array of special amenities including: Great American Grill open for breakfast, dinner and room service (dinner only), 24 hour Pavilion Pantry convenience mart with a selection of refrigerated, frozen, and microwaveable items perfect for in-room preparation, In room hospitality center with microwave, refrigerator and coffee maker, The Garden Sleep System bed, with non allergenic feather pillows and duvet cover, Complimentary high speed Internet access with secure PrinterOn remote printing in all guests rooms, Flexible workspace with the Ergonomic Mirra Desk Chair, Complimentary USA Today delivery each weekday morning, Heated indoor pool and hot tub, Hotel Fitness center, Complimentary 24 hour business center, OnCommand cable channels with pay per view movies and complimentary HBO. The hotel offers 4,100 square feet of meeting space with the ability to accommodate large events in a variety of function room set ups. We offer personalized event planning to handle every event from boardroom to weddings, large or small. ***** Everything. Right where you need it. *****
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7.9/10
Good
We will be back!! It was a very nice experience for us!
All 98 reviews
Surroundings
Airport: Richmond International Airport
(35.3 km)
Train: Amtrak - Richmond Staples RD.
(12.7 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

King Room - Hearing Accessible
6

King Room - Hearing Accessible

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
King Room With Bathtub-Mobility/Hearing Accessible
7

King Room With Bathtub-Mobility/Hearing Accessible

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Mobility/hearing Access King Room with 3x3 Shower
6

Mobility/hearing Access King Room with 3x3 Shower

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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King Room
7

King Room

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Junior King Suite With Sofabed
6

Junior King Suite With Sofabed

1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Mobility/hearing Access King Junior Suite with 3x3 Shower
6

Mobility/hearing Access King Junior Suite with 3x3 Shower

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Mobility/hearing Access King Junior Suite with Tub
6

Mobility/hearing Access King Junior Suite with Tub

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Hearing Accessible Two Queen Room
6

Hearing Accessible Two Queen Room

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
2 Queen Beds Room
5

2 Queen Beds Room

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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Guest Reviews

7.9/10
Good
98 reviews
Verified Reviews
  • Cleanliness7.9
  • Amenities7.9
  • Location7.9
  • Service7.9
Average for similar properties in Henrico County
Most Mentioned
AI Summary
Guests praise the comfortable beds, excellent location near dining and shopping, and friendly, professional staff. The accommodation is consistently clean and elegant.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 11, 2025
We will be back!! It was a very nice experience for us!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 1, 2025
Very cost-effective
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 24, 2024
Great location. Comfort room and nice bed. Staff very well coming and helpful. Near so many restaurants and shopping center. Strongly recommend Hilton garden Richmond.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 22, 2025
Where to begin. After a long day of travel we stopped for some rest for the night. The lobby was nice but that’s where the heat began. I asked if the air was working and they said yes. Apparently they like it 85 inside during summer. The floors were hot as well. We worked up a great sweat getting to our room. Once we entered our sauna of a room it was like we stepped back in time to some 70s funk decorations. Dark and unattractive. The bathrooms were not cleaned well at all. If you want ice…you may as well go to the 7 Eleven. Two floors only had ice and two of them were NOT ours or the lobby. By the way…only one working elevator. Not up to any Hilton standard I have ever stayed in. Keep driving and look for another option. Unless you like it HOT.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 16, 2025
Elevator is out of order! The room temperature is set to 85 so all night I set it lower and it reset! Parking fees and it says breakfast is not included. Not enough people cleaning, restocking towels etc. save your money and stay somewhere else!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 1, 2025
My wife and I stayed here for the last night of a trip to Virginia. We were meeting a large group of family and friends at a neighbouring restaurant so it was a great location. Our room was nice; good bed, good shower, comfortable sitting area. The front desk clerk was nice and offered us extra water as we left. It was a Sunday which evidently means the hotel lounge/bar is closed so be aware of that. The hotel advertises free parking but there was a parking charge on my bill at checkout. Also I had to ask for my Diamond member credit to be applied but once I did the clerk took care of it. This place was completely acceptable for what we needed and I would stay here again in a similar circumstance.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 8, 2025
The lobby is lovely, however, the rooms are very TIRED. The mold in the shower was disgusting! The rooms are dark, we had to request service for a three night stay, and there is a charge for self parking in the lot. The breakfast is $16.99 a person. I will not stay at this hotel again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 3, 2025
Im not one to usually leave bad reviews but here goes. The room was okay. Nothing fancy but nothing horrible to complain about. . Staff was friendly enough. The major issue I had was with an unexpected fee. When booking the hotel it states free parking. When I got home and looked at my folio I noticed a $10 charge for a parking recapture fee. Nowhere online does it state there is a fee for parking. Now 10 dollars isn't a lot of money but I don't feel like it's very honest. So just check your bill before you leave.

Services & Amenities

Indoor swimming pool
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking, and Charge, US$5.12 (approx. PHP 297.86) Daily. Reservation not needed.
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra crib: Free

Breakfast
TypeContinental
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: US$75.00 (approx. PHP 4,363.11) per room per stay

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2000
  • Renovated: 2006
  • Number of Rooms: 155
Daily Mandatory Charge includes: Richmond Region Tourism TID fee. The Hilton Garden Inn Richmond Innsbrook hotel in Glen Allen, Virginia is located in the prestigious Innsbrook Office Park, home to many Virginia corporate offices including Capital One, Dominion Virginia Power, First Health, Markel, Wachovia Operations, AT&T, Avaya, and AECOM. Additionally the hotel is convenient to many local corporate headquarters such as: T-Mobile, Oracle, Tyson Foods, CVS Caremark, IBM, Altria (Philip Morris), Siemens, Carmax, Bank of America, and Wellpoint Anthem Blue Cross Blue Shield. The hotel is also conveniently located near upscale shopping, such as the Short Pump Towne Center and Stoney Point Fashion Park. As a guest of the hotel you will have easy access to many other restaurants and attractions such as Dave & Busters (1M), Skate Nation (2M), AMC Cinemas (1M), Striker Park (1.5M), Maymont (14M), and many walking jogging trails. Deluxe accommodations, extraordinary customer service and a relaxed atmosphere await each and every guest. Whether you are the busy executive or the leisure traveler looking to unwind in the Richmond Innsbrook area, we are guaranteed to please with our full array of special amenities including: Great American Grill open for breakfast, dinner and room service (dinner only), 24 hour Pavilion Pantry convenience mart with a selection of refrigerated, frozen, and microwaveable items perfect for in-room preparation, In room hospitality center with microwave, refrigerator and coffee maker, The Garden Sleep System bed, with non allergenic feather pillows and duvet cover, Complimentary high speed Internet access with secure PrinterOn remote printing in all guests rooms, Flexible workspace with the Ergonomic Mirra Desk Chair, Complimentary USA Today delivery each weekday morning, Heated indoor pool and hot tub, Hotel Fitness center, Complimentary 24 hour business center, OnCommand cable channels with pay per view movies and complimentary HBO. The hotel offers 4,100 square feet of meeting space with the ability to accommodate large events in a variety of function room set ups. We offer personalized event planning to handle every event from boardroom to weddings, large or small. ***** Everything. Right where you need it. *****

Frequently Asked Questions

What is the cancellation policy for Hilton Garden Inn Richmond/Innsbrook?

The cancellation policy for Hilton Garden Inn Richmond/Innsbrook varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hilton Garden Inn Richmond/Innsbrook?

Standard check-in time at Hilton Garden Inn Richmond/Innsbrook is 15:00 and check-out time is 12:00.

Does Hilton Garden Inn Richmond/Innsbrook provide breakfast?

Yes, Breakfast is offered at Hilton Garden Inn Richmond/Innsbrook. Breakfast option(s): Continental.

Can I bring my pet inside the Hilton Garden Inn Richmond/Innsbrook?

Pets are allowed on request at Hilton Garden Inn Richmond/Innsbrook. Charges may be applicable.

How far is the Hilton Garden Inn Richmond/Innsbrook from the closest airport?

The closest airport is Richmond International Airport, and it is about 28 mins from hotel by car (35.3 km).

About This Property

Nearest AirportRichmond International Airport
Distance to Airport35.33KM
Nearest Train StationAmtrak - Richmond Staples RD.
Distance to Train Station12.71KM
Average Price FromPHP9868
Hotel Star Rating3