The White Hart

Guests appreciate the comfortable, clean rooms, friendly staff, and delicious breakfast. However, some mention the noise from the nearby road. Convenient location for visiting Henley and the area.

We booked through Secret Escapes (SE) as our previous experience of SE has been very good. However we were very disappointed at the quality of the accommodation and in fact much of the hotel, which seemed very run down. Our bedroom (room 5) had seen better days and was in another building called The Myrtles next to the hotel, the hallway of this building was very tatty indeed. We had a drink in the garden area and the flower borders were absolutely full of weeds which displayed a neglect for what would have been a very pleasant area. The one saving grace was the food which was excellent. The staff on the whole were pretty good although we did ask for dinner in a booth and our table had been given to someone else when we got there so we’re not impressed. We did though get a drink on the house to compensate. When we mentioned our disappointment on departure to the girl on reception she was very apologetic and a young man who was with her insisted room 5 was being upgraded but one wonders why we were put in this room when the hotel was very quiet - possibly only 5 or 6 guests and there are 18 rooms available? So Secret Escapes this is not up to your usual standards and I would say this experience was more a Groupon type of hotel.

Booked through Travelzoo with friends. Extremely good deal. Room large and very clean, with king size bed and high quality bedding. The three course meals, included in the deal, were delicious, although portions rather large. Staff exemplary - so friendly and helpful. I’d definitely stay here again.