The Black Swan - the Inn Collection Group
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1 night
1 room, 2 adults, 0 children
All properties in Helmsley

The Black Swan - the Inn Collection Group

Market Pl, Helmsley, North Yorkshire, YO62 5BJ, United Kingdom
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hotel overview picture
Highlights
Free parking
Delicious breakfast
Lots to do
Pets welcome
Amenities
Public parkingFree
Luggage storage
Bar
Restaurant
Conference room
Multi-function room
Wi-Fi in public areasFree
Front desk (limited hours)
All amenities
Property Description
Located in York, The Black Swan - The Inn Collection Group is in a rural location, within a 15-minute walk of North York Moors National Park and Duncombe Park. This hotel is 15 mi (24.1 km) from Flamingo Land Theme Park and Zoo and 0.2 mi (0.3 km) from Cleveland Way.
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8.8/10
Very Good
Cleanliness8.8
Amenities8.8
Location8.8
Service8.8
All 89 reviews
Surroundings
Airport: Teesside International Airport
(62.8 km)
Train: Thirsk Railway Station
(24.6 km)
Train: Northallerton Railway Station
(35.8 km)
Landmarks: William Sissons Gallery
(<100m)
Landmarks: Monument to Second Baron Feversham - William Duncombe
(<100m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Family Room with Bunks
4

Family Room with Bunks

1 bunk bed
Non-smoking
Private bathroom
TV
Towels
Daily housekeeping
Room Details
Check Availability
Double Or Twin Room
5

Double Or Twin Room

2 single beds and 1 double bed
Non-smoking
Private bathroom
Towels
Private toilet
Shampoo
Room Details
Check Availability
Classic Double or Twin Room
6

Classic Double or Twin Room

2 single beds and 1 double bed
Non-smoking
Private bathroom
Towels
Private toilet
Shampoo
Room Details
Check Availability
Superior Double or Twin Room with Sofa Bed
6

Superior Double or Twin Room with Sofa Bed

1 king bed
Non-smoking
Private bathroom
TV
Towels
Daily housekeeping
Room Details
Check Availability
Feature Double or Twin Room
6

Feature Double or Twin Room

2 single beds and 1 double bed
Non-smoking
Private bathroom
Towels
Private toilet
Shampoo
Room Details
Check Availability
Suite Double Room with View
6

Suite Double Room with View

1 king bed
Non-smoking
Private bathroom
Towels
Private toilet
Shampoo
Room Details
Check Availability
Single Room
7

Single Room

1 single bed
Non-smoking
Private bathroom
Towels
Private toilet
Shampoo
Room Details
Check Availability
Cosy Double Room
4

Cosy Double Room

1 double bed
Non-smoking
Private bathroom
TV
Towels
Daily housekeeping
Room Details
Check Availability
Hide Room Types

Guest Reviews

8.8/10
Very Good
89 reviews
Verified Reviews
  • Cleanliness8.8
  • Amenities8.8
  • Location8.8
  • Service8.8
Average for similar properties in Helmsley
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 27, 2025
Stayed for one night - staff were lovely. Food was good. Room was small but adequate and bed was really comfortable. Tea and coffee facilities were in the room and the bathroom had handwashing, shampoo, conditioner and body lotion included.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 12, 2025
My mum and I stayed here for a couple of nights and couldn’t recommend it more! The room was super comfy, with great furnishings and everything I needed. The food and drinks were top-notch and very reasonably priced, not to mention the friendly service. Laurie and Tracey both deserve a special mention they are both fantastic and really made us feel like valued guests. Laurie obviously loves her job and is a great ambassador for the inn collection brand. I especially appreciated the focus on environmental awareness – it’s nice to see a place that cares. I’ve already told my friends and family to check it out!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 2, 2025
We dropped in as we were passing through Helmsley and not looking forward to cooking dinner when we got home. Very good service from some helpful staff and excelent food.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 29, 2025
Good well appointed room and very good breakfast. Excellent location on the market place and own parking which is definitely a bonus in Helmsdale. Very good beer garden at the rear of the property
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 23, 2025
I cannot praise this lovely hotel enough. Staff really attentive despite being extremely busy, especially Lauren who despite struggling with a knee problem was still professional and helpful.also the manager very helpful and efficient. 10/10.cant wait to return!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 23, 2025
Visited this lovely old inn several times during our short tour of Yorkshire. Beautiful old coaching inn, with a lovely beer garden. We lucked out with the weather so ate in the beer garden 3 times. Food was reasonably priced with good portions and very good quality. Friendly staff and good ale too. Good choice ranging from delicious sandwiches to main courses. Would definitely recommend.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 21, 2025
Have stayed here before & is always a comfortable stay. Staff are very friendly & accommodating, nothing is too much trouble. Room was very clean & comfortable with all we needed to make our stay the best it could be. Food was delicious with a great choice on the menu & a fabulous cooked breakfast before our departure was very much enjoyed. Would highly recommend a stay in this lovely hotel!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 20, 2025
Helmsby is a pleasant Yorkshire town but with only limited facilities for us. Unfortunately we had to shorten our visit. due to problems at home!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 20, 2025
Went for birthday break arrived early and the lady on reception let us book in early which was great.The room was nice clean and spacious overlooking gardens which was lovely ,the bed was comfy too and room had coffee teas etc biscuits too safe ironing board iron hairdryer bathroom was clean too with bath and over head shower had plenty of soaps etc we stayed 2 nights and had evening meal there too which was lovely and bottle wine too prices wasn't too expensive .The Australian young man served us was very pleasant and took time to chat to us too and also all staff was really nice .Breakfast was really nice cereal teas coffee juice etc everything you wanted was there and choice of hot food too was good we had full English breakfast which was absolutely great, we would deffinately book again with inn collection group helmsley is our favourite place and also the carpark was good too thank you black swan inn you was great 👍

Services & Amenities

Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Facilities for Children
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:30–10:30

Front desk hours: [Mon-Sun]07:30–23:00

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2016
  • Number of Rooms: 45
Located in York, The Black Swan - The Inn Collection Group is in a rural location, within a 15-minute walk of North York Moors National Park and Duncombe Park. This hotel is 15 mi (24.1 km) from Flamingo Land Theme Park and Zoo and 0.2 mi (0.3 km) from Cleveland Way.

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a banquet hall.

At The Black Swan - The Inn Collection Group, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is included.

Featured amenities include multilingual staff, luggage storage, and coffee/tea in a common area. Free self parking is available onsite.

Make yourself at home in one of the 45 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for The Black Swan - the Inn Collection Group?

The cancellation policy for The Black Swan - the Inn Collection Group varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Black Swan - the Inn Collection Group?

Standard check-in time at The Black Swan - the Inn Collection Group is 15:00-23:00 and check-out time is 10:30.

Does The Black Swan - the Inn Collection Group provide breakfast?

Yes, Breakfast is offered at The Black Swan - the Inn Collection Group. Breakfast option(s): Full English/Irish.

Can I bring my pet inside the The Black Swan - the Inn Collection Group?

Pets are allowed on request at The Black Swan - the Inn Collection Group. Charges may be applicable.

How far is the The Black Swan - the Inn Collection Group from the closest airport?

The closest airport is Teesside International Airport, and it is about 53 mins from hotel by car (62.8 km).

About This Property

Nearest AirportTeesside International Airport
Distance to Airport62.8KM
Nearest Train StationThirsk Railway Station
Distance to Train Station24.56KM
Average Price FromPHP12586
Hotel Star Rating4