Delta Hotels Helena Colonial

I was here for 2 nights over a weekend - i was in town for a work related Christmas event. I checked in around 11 PM. It was a breeze. The receptionist was very helpful. She walked me to the pantry which had snacks and stuff since i have Titanium elite. Its a big hotel in terms for size. My room was all the way at the back. On the 2nd day, i moved my car and parked it near my room. They have a good bar to grab a drink at night and a restaurant to grab breakfast, etc. Wireless was good. I believe the pool and hot tub were under renovation but i didn't use them

Our bed was too soft and the heat was either way too warm or too cold. It could not find a happy medium. The fitness center seems recently renovated and was really nice. Price was reasonable but would be disappointed if we were there in the summer paying summer rates. The pool and hot tub were closed until January. The shower had good pressure and plenty of hot water. The makeup mirror installed on the wall was way too high. All the staff we encountered were friendly and helpful.

The place is in essence a top-level Motel. Nothing wrong with that but given we paid close to $300 per night, one might come to expect a bit more. Staff - very friendly and helpful. There was in essence one clerk doing it all - from reception to housekeeping. Room: spacious, clean and has everything you need. Parking outside free of charge. There is indeed nothing wrong here, just the fact that if you benchmark a $300 night accross the US, you would expect more - free breakfast for example, bar vouchers ....

Recently redone and very nice. Comfortable room and beds. Very nice staff. We were part of a group and had dinner and breakfast buffets and the food was fresh, well-prepared. Walking distance to other restaurants.

I made a 3 night reservation at about $280 per night. Upon arrival, I was informed the hotel restaurant isn't open for breakfast. The hotel's website in several places advertises that the restaurant is open daily for breakfast and dinner. The front desk clerk said the restaurant hasn't been open for breakfast for almost a year. There was also signage at the front desk indicating that daily housekeeping isn't provided. The hotel website advertises daily housekeeping For guests with Marriott platinum, titanium and ambassador elite status, there is a "pantry" down a hallway that had junk food snacks, a coffee machine, and a mostly empty refrigerator of soft drinks. That was it. While the lobby was attractive and looked renovated, the complete lack of amenities and services was unacceptable. Especially at $280 per night. Without a fully open restaurant and without daily housekeeping, you are better off staying at the Holiday Inn Express, Fairfield Inn or Best Western Premier. All things considered, I cannot recommend this hotel.

There were popcorn crumbs on the floor of our room which indicated that it had not been cleaned, room smelt badly of cigarettes, and restaurant was closed. This hotel was built in the 70s and had a bad refresh in the early 2000s and it shows. This is not what I have come to expect from Delta hotels and hope Marriott does something about this. Until something changes I would NOT recommend!

Hotel looks nice in pictures. My room smells like wet dog! Everything is grubby even though it is renovated. I Clorox’d everything & my cleaning wipes came back black!! So gross. My toilet had pee on the seat. Super gross!! The bathroom is still old and not really re-done. The fireplace is nice, but who cares when the room smells musty and moldy and like wet dog!! I ate at the restaurant. Food was not good. Things I ordered said homemade. Definitely not homemade. Staff was nice. I won’t stay here again.

A fairly nice hotel, most everything was good. Staffing at this hotel must still be a challenge. Some of the staff here were great, helpful, and seemed interested in helping. Other staff were not, I felt as though my questions were perceived as a burden to some of the front desk staff. One staff member flat out told me that she did not believe my problem was happening, even after she fixed the problem. Truly bizarre. The hotel is very spread out so prepare for a walk if your room is in the back of the hotel. The rooms are very nice and were very comfortable and clean. The bed was very comfortable. Bathrooms were tight but just fine, and the shower is in a tub.

Excellent hotel staff. Beds were comfortable. Catering staff were very professional and helpful. Front desk staff were knowledgeable and pleasant. Fireplace in lobby, along with bar and restaurant was nice.