Hotels near Alana Falls, Helen

Convenient to everything and short distance walk. Pool was closed for remodeling.

Great location at a good price. Walking distance to all the Octoberfest activities. The room was not very comfortable. Mold around bathtub and maid didn't clean very well.

After checking in with Joy,we get to our room is not clean housekeeping was in room next to us,asked Brenda and Sadie if they had done our room I was informed then they had only done the beds the day before and they were playing catch up on the rooms,no paper in restroom,they did a quick clean and said they would be back tomorrow lie #1 We walked down to lobby for paper and was told by Joy that were so very sorry and take some off our bill lie#2 I put in request for housekeeping left the next morning went to town for 5 hrs returned to take a nap room had not been touched. Went back to lobby and asked when they would be cleaning our room was told oh they are on that door have they not done your room yet then asked Joy for trash bags and sheets for the bed another person was doing nothing but giving excuses they come in at 9 they should be there soon lie #3&4 went back up with trash bags and sheets clean the room wake up to our bill slide under our door full cost,needless to say we had enough walked down to checkout and was meet with the most childish nasty vile manager I have ever meet Judy my opinion customer service course is need without your customers you don't have a job

The level of the motel, the child reflected that there were bugs in the room, did not sleep well for one night, Helen Town is not big, walked for half an hour and finished shopping, mainly looking at the building, the gift is not special

The hotel was clean and the continental breakfast was phenomenal. We spent time in the pool which was clean and nice. Shelley has great customer service and is awesome at what she does. She makes sure needs and wants are being met and that people have a wonderful time. We are grateful for her

Nice place room is clean the little study area is nice. Water pressure is minimal at best but gets hot. The towels are good scruffy rough towels which I like. And the bathroom is well set up. The coffeemaker is the Pod whatever type which is Marginal but they seem to have hot coffee  downstairs The bed was Extra firm which I like. Sheets are nice and overall it's quite a comfy room. The obligatory blinky Smoke detector light in the ceiling is OK and not as bright as some.. The little work area on the end of the room was a great idea..konda allow you stretch out and work. Now the Downside... The night staff was awesome the morning staff are... Well they are trying hard in the ”teenager angst sorta way” breakfast starts at 630 and is out (what there is) precisely around   645ish or so if you are on a tight schedule it ain't gonna happen. The fare is... Well sad. Usually a couple of heated things like an egg jalapeño souffle that was literally dry and tasteless there is a oat bagle steamed with a piece of sausage and an egg... Pro tip microwave it it's still cold . And there are always the famed Cubed Eggs. One understands how the competition across the street is so busy. Final word It's an OK place to stay not exactly what I'd expect from Marriott but overall Not bad a few tweaks and it would be Awesome