randy
December 9, 2024
I feel completely misled by the ratings, which, in hindsight, seem suspiciously fake. I paid US$350 for a two-night stay, which is absolutely outrageous considering the hotel’s standards. Frankly, I wouldn’t stay here again even if it were free—it totally ruined my vacation.
Cons:
- The hotel’s name is actually Yun Ding Hotel, our taxi driver struggled to find it, driving up and down the street multiple times.
- There was a kettle in the room, but no cups, tea, or coffee.
- There was two small bottles of water, which were never replenished, even after housekeeping on the second day.
- The floor was extremely dusty. I had to clean it myself.
- The lighting system is terrible—everything is either on or off despite several switches in the room. If you need to use the bathroom at night, every single light in the room will turn on even though I just flip the toilet light switch.
- The breakfast was appalling. We were served a pot of watery, barely warm porridge, a plate of cold buns, and three cold vegetable dishes. I ended up ordering fried rice separately and had to pay for it. When I asked for coffee, they said they had none. Not having a warm breakfast in cold weather is terrible.
- The staff were poorly trained and unhelpful. Any simple request was met with “Let me check,” and never a straightforward answer. When I asked if I could have coffee or tea, the front desk clerk just stared blankly and said, “We don’t have.”
Pros:
- Ms. Lee, who organized our activities, provided excellent service. She was attentive, responsive on WeChat, and efficiently handled all our requests. After complaining to her about our breakfast, she tried her best to organize what we wanted but still it was far below the standard of a proper hotel.
Yes, there was heated floor and proper heating but I think that would be standard in all hotel.
Conclusion:
If you don’t want to end up disappointed, choose a proper hotel—like the one across the street.