Hefei Shushan District 5-star Hotels

Back in my student days, all I looked for in a hotel was a clean place to crash. But with age and experience, I've slowly realized the significance of quality. There truly is a world of difference between a luxury hotel and a budget inn, isn't there? The Langham Hefei truly embodies refinement and thoughtfulness in every aspect, from its impeccable service and state-of-the-art facilities to the premium toiletries and exquisite bedding details. Traveling with our child, the hotel thoughtfully prepared children's amenities and a special kid's room key card in advance. The European-style private garden on the ground floor is also a beautiful spot for taking photos. On check-in day, we were instantly charmed by Ada, the enthusiastic front desk staff. She immediately set a wonderful tone for our day, not only offering thoughtful recommendations for local culinary hotspots but also meticulously pointing out the Pan Yuliang art exhibition hidden within the hotel's corridors. Strolling through it, the artistic ambiance was palpable, truly elevating the hotel's elegance. After settling into our view room on the 37th floor, we opened our door after dinner to a breathtaking sunset over Mount Dashu. The evening glow over Swan Lake painted the sky a gentle orange-pink. As night fell, the city lights twinkled. Sipping red wine by the window and then indulging in a hot bath, all the week's fatigue melted away in the steamy water. It was incredibly therapeutic. The breakfast spread in the morning was fantastic and very kid-friendly, offering a wide variety of cuisines that our little one thoroughly enjoyed. I also learned that the hotel's Chinese restaurant, T'ang Court, holds Michelin stars in both Hong Kong and Shanghai – I'll definitely have to try it if I get the chance next time!

This trip to Hefei was for a concert, and after scouting out a few hotels near the stadium, I ultimately chose the InterContinental. It definitely proved to be the right decision! We landed in Hefei that morning and arrived at the hotel before the official check-in time. However, the lovely lady at the front desk was kind enough to check if any rooms were ready. Once confirmed, she patiently helped us check in. She also knew we were there for a concert and thoughtfully provided us with some gifts and raincoats – a gesture we truly appreciated, even though it didn't rain that day! It was too hot to venture outside, so we ended up ordering a lot of takeout. Each delivery was promptly brought up to our room. We ordered quite frequently, which must have kept the staff busy, so a big thank you to everyone for their hard work! The hotel also provides a shuttle service, though it needs to be booked in advance. We forgot to make a reservation, but thankfully, we were still able to catch a taxi in the end. Furthermore, the staff at the Happy Hour executive lounge were outstanding. On our first day, despite our tight schedule, they were able to accommodate us with an adjusted time slot. Even though we only stayed for a brief moment, we found their thoughtfulness incredibly heartwarming! Our room was also perfectly arranged, offering a great view of Swan Lake right outside the window. We were lucky to have fantastic weather, which made the scenery absolutely stunning! Lastly, I want to reiterate my gratitude to all the staff for their hard work and dedication. Thank you all, and we hope to see you again on our next trip to Hefei!

The hotel reception staff were very warm and welcoming. Our room was spotlessly clean and well-maintained. We were particularly touched by the front desk staff, who thoughtfully gave us two bottles of water when we checked out. Overall, we had a very comfortable and pleasant stay during our trip to Hefei, and we would definitely choose to stay here again if we have the opportunity.

You need to use the side lane to reach the lobby area of the hotel, and the traffic is usually heavy, aggravated by rude driving. The room is generally clean, except that some corner areas are still dirty. At the dinner buffy, watermelons are clearly rotten.

On this trip with friends, choosing this hotel was absolutely spot on! It truly deserves a five-star rating. The front desk service was a major highlight. Check-in was incredibly efficient, and the staff were exceptionally warm and welcoming. They even proactively offered recommendations for local attractions. Upon learning my friends and I were looking for a place to unwind in the evening, they immediately recommended the hotel's own bar, suggesting its ambiance was perfect for a relaxed drink with friends. They even thoughtfully highlighted the bar's signature cocktails. We hadn't expected much, but it turned out to be a fantastic discovery – the atmosphere was relaxed yet stylish. This stellar recommendation from the front desk truly added an unexpected, delightful surprise to our trip. Our room experience was equally impressive. The room was spacious, bright, and spotlessly clean. The bedding was so comfortable, I never wanted to leave it. The bathroom's wet and dry separation was perfectly designed. What truly stood out were the thoughtful details, like the complimentary welcome fruit upon arrival. It was lovely sharing it and chatting with my friends. Each time we returned, our room had been tidied up perfectly. The housekeeping staff were incredibly attentive! All in all, this was a perfect stay. Herbert's thoughtful recommendations at the front desk and the comfortable details in our room made both my friends and me feel incredibly pleased and well-cared for. We'll definitely choose this hotel again on our next visit!

My mother and I enjoyed a wonderful six-night stay at Swan Lake Hotel. Our room had a breathtaking lake view and the hotel was close to two major shopping malls and a park. Customer service, particularly from Ms. Iris, was exceptional . She went above and beyond to assist my mother in locating a nearby pharmacy for essential medication and even managed to secure an extra night's stay for us despite the bustling events at the hotel. Moreover, she promptly contacted us about our forgotten items upon checkout. The breakfast buffet was delightful, and the daily complimentary snacks and toy were a nice touch. Highly recommend Swan Lake Hotel!'

The hotel was really amazing great location, easy parking, amazing service, I booked it for my family and we needed a room with 2 large beds, they had a 2 king bed suite which was both a great value as well as a perfect fit for our needs, the room was clearly a regular suite with the living room having had the sofa moved to the side and placing a large king bed, the sofas were somewhat scattered around the room, but for what we needed and the price we paid it was all perfect for us The only complaint I could make was that I found the carpets to be a little dirty in the rooms, hopefully that is something that will be remedied in the future because other than the floor every part of the hotel was amazing, the staff for the restaurant were good, concierge incredibly helpful even though there was a minor language barrier

I really love to stay at this hotel when I travel to Hefei. It's close to all the things I need. The staff is super nice. Next time, I will ask for a room with a better view. The mall or the south side

Good, the service is very good, arrived on the first day of the Chinese New Year, very polite. The little beauty has a good personality, and seeing that she brought a child, she also gave a breakfast, which feels really great. This is the second time I go to Hefei and I still choose this hotel

Very nice room and comfortable bed. Swimming pool was large had the right temperature. The gym is spacious with all the right equipment. Morning breakfast was excellent choices. If you are a runner there are two parks nearby to run. Use the motorbike lanes to run for in the early morning.