Hotels in Luogang Park/ZWECC, Hefei

The hotel is located in good area, more places to explore. Many options for food and shopping. The hotel management is very supportive in resolving the issue. The hotel is perfect.

On the last day of 2024, I checked into the Four Points by Sheraton Hefei Baohe. The hotel should have been open for a while, but the maintenance and hygiene are very good. The lobby has a festive atmosphere. The most important thing is that the service at the front desk is really considerate. It's a pity that I didn't see the name clearly. The smile was very good. In short, I was very satisfied with this stay! 2024 ended perfectly here!

A family went to Luogang Park for a visit and happened to see this hotel. The price was affordable and the cost performance was very high. The hotel had complete supporting facilities, including a gym and a laundry area. The front desk also provided breakfast. It was a very good stay experience. I will choose to stay here again if I am nearby in the future.

Very satisfied, the hotel is in a big park, the surrounding environment is very good, there are many places to eat. I was impressed by the hotel's robot, the items I asked for were delivered by the robot, which was very interesting.

The hotel facilities are very good, the rooms are spacious and bright, and the bedding is very comfortable, allowing me to get a good rest! The hotel's breakfast is also very good, very rich and tastes good! Felt right at home! I will choose this hotel next time.

This was my first time staying at a Mercure hotel and I was not disappointed. This new hotel opened in April. I usually stay at less expensive hotels but I was attending a festival at Luogang Central Park and wanted to find accommodations nearby. It was a short walk from the hotel door to the festival gates. I could see the stages from my room. The service at the hotel was the best that I have ever encountered. I was immediately greeted by the guest services agents. Sally, the front office manager, assisted me as I checked in. She speaks excellent English. Sally assisted me by entering the hotel address and room number into *******. The food was delivered to my room by robot. Sally and the staff at the front desk made sure that everything about my stay was as perfect as it could be. On day two, I ordered ******* again. The food never arrived. As I do not know any Chinese, Sally helped me by talking to the vendor and delivery driver. She spent two days (even after I had checked out and gone home) to make sure that I got a full refund from *******. For some reason, I could not rent a phone charger from the machine in the lobby (that is a problem on my end not a problem with the machine). One of the guest services agents on duty rented the charger for me and I paid her when I returned the charger. My room was beautiful! I had a corner room with windows on two sides. I enjoyed a long soak in the tub each day. The toilet came with a remote control that I translated. There were a few minor things about the room that could be improved. 1. The refrigerator was stocked with free beverages. However, there were no sugar free sodas. The water bottles are smaller than what I am used to and there were only two bottles of regular drinking water in the room. The maid and front desk were happy to supply me with more when asked. 2. The telephone sits on the bedside table that is in the far corner of the room. You have to walk around the bed to reach it. The phone would be more accessible on the side of the bed closer to the sitting area. I don't usually use the hotel phone but you do get a call when the robot comes to your door. 3. To open and close the curtains, you press the button next to the bed. The corner room has large windows on both walls. There is no way to only open the curtain on one side of the room. The morning sun was too strong from one window so I used a chair to prop open the curtains on the other window. 4. There is a lack of foreign programming on the television. Other hotel chains that I use have a free English movie station like HBO or Cine-Max. I travel with a USB stick that has some movies saved on it in case the hotel does not offer such programming. However, the original TV remote is not supplied in the room and there is no way to change the TV input from their satellite box to the USB port. I did not have my laptop with me. I inquired with Sally at the front desk but there was nothing that she could do. There was an option to order pay per view movies. 5. The next problem is my error. I put the paper do not disturb sign on the door. I did not realize that there was also a button on the light switch that turns on a green light outside of the door when you want the room cleaned. I accidentally turned on the light. The maid walked in on me without knocking first. She was very kind and apologetic. I did not use all hotel amenities. I did enjoy the wine, coffee, and snacks in the front lobby. I also ate breakfast in the hotel restaurant each day. There was a nice variety on the breakfast buffet that changed daily. I found the laundry room to be clean and comfortable with a small sitting area. It is located near the fitness room and restaurant. I would definitely choose to stay at this hotel again if I am in the area. The small issues that I mentioned above are just minor inconveniences and nothing that can't be corrected or worked around. Based on my stay here, I would also try other Mercure hotels when traveling.

The room is very good! ! Very big and very clean! ! The TV is very new and can cast screen ～ The bedding is also clean and comfortable, without musty smell. Although the location is a bit away from the city center, the surrounding environment is good, and there are many takeaways nearby. It is very convenient to travel by car and the parking lot is spacious. The staff is very good at serving!

I stayed here on a business trip with my foreign colleagues. The front desk upgraded the room type. , thank you! The breakfast was rich and tasted great! I took the time to run in the gym for an hour in the morning. The facilities were pretty good.

Book this hotel because of the location, very near Train station. Although it’s only take 15 min to walk there but with elderly n luggage, we took a taxi which only paid RMB20 to the station. Is only a one min ride. But the biggest asset for this hotel is their staffs. One of them is 芹晴，she’s very helpful, answer all my queries. But the most helpful is 繁锦，she did me a big favour. As a foreigner, she helped me to order supper when we arrived late. She also helped me to register the membership. She’s very patient n professional , thank you Atour for everything.

It's so wise to choose this hotel! The sound insulation of the hotel is super good, it will not be disturbed by external noise at all, and the office and rest are very quiet. The desk in the room is spacious, the lighting is also suitable for processing work, and the Wi-Fi speed is fast to fly. There are many dining options around, the service is particularly intimate, recommended to friends with travel needs!