Crowne Plaza Hefei
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Hefei
Crowne Plaza Hefei
No.8 of Premium Hotels in Hefei
Building A, 598 Huangshan Road (Huangshan Lu), High-tech Zone, Shushan District, Hefei, Anhui, 230088, China
Show on map
We Price Match

Last booked 1 hr ago











Amenities
Indoor swimming pool
Executive lounge
Gym
Public parkingFree
EV charging station
Priority airport pick-up
Car rentals
Bar
All amenities
Property Description
Crowne Plaza Hefei is located in Shushan District, Hefei City, within easy walking distance to the KUKU PARK and the 1912 fashion street. It is adjacent to the Huizhou-style Banbian Street, Dashushan National Forest Park, Shufeng Bay Wetland Park, Botanical Garden, Wildlife Park, and the Olympic Sports Center. The hotel is 12 kilometers straight-line distance from Hefei South Railway Station and 35 kilometers straight-line distance from Hefei Xinqiao International Airport, with an airport bus stop at the main entrance. The hotel boasts 523 spacious and comfortable guest rooms and four uniquely styled dining venues: the Festa Buffet Restaurant, Jade Palace Chinese Restaurant, Bruges Brewed Beer Bar & Grill, and Dream Shadow Lobby Bar. In addition to an indoor heated swimming pool, the hotel also features three children's swimming pools and a children's playground, providing a warm and comfortable environment for you and your children to enjoy quality family time.If you have needs for meetings, wedding banquets, or other social events, the hotel's 1300-person pillarless grand ballroom and 11 multi-functional meeting rooms of varying sizes offer a total of 3,000 square meters of meeting space for your worry-free selection. Advanced audio-visual equipment, carefully designed banquet menus, and the professional Crowne Plaza event team will be involved in every detail of the meeting planning and management process. Through a series of professional and efficient products and services, they will help you successfully complete various events. The Crowne Plaza Hefei is the ideal choice for your visit to Hefei, whether for gatherings, business discussions, vacations, or family trips.
Show more
9.6/10
The room is big enough and clean overall. The restaurant has a wide variety of food and tastes good.
All 1,981 reviews
Surroundings
Metro: Guofangkejidaxue
(1.6 km)
Metro: Kexuedadao
(2.6 km)
Airport: Xinqiao International Airport
(33.7 km)
Train: Hefei South Railway Station
(12.6 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies

4
Superior Single Room
1 Queen bed
40m² | Floor: 4-9
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

4
Crowne Plaza Deluxe Double Room
1 Queen bed
40m² | Floor: 14
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

4
Crowne Plaza Superior Twin Room
2 Single bed
40m² | Floor: 4-9
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

4
Crowne Plaza Deluxe Twin Room
2 Single bed
40m² | Floor: 14
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

4
Executive Room (Double Bed)
1 Queen bed
40m² | Floor: 24-26
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

6
Executive Single Room
1 Queen bed or 2 Single bed
40m² | Floor: 23-26
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

6
Suite - 1-Bedroom (Living Room)
1 Queen bed
97m² | Floor: 4-26
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

6
Suite - 1-Bedroom, with View
1 Queen bed
58m² | Floor: 4-22
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

6
Deluxe Standard Room
1 Queen bed or 2 Single bed
40m² | Floor: 10-22
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

6
Crown Deluxe Family Room
1 Queen bed and 1 Bunk bed
58m² | Floor: 12-13
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

6
Superior Standard Room
1 Queen bed or 2 Single bed
40m² | Floor: 4-9
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

6
Deluxe Panoramic Room
1 Queen bed
58m² | Floor: 4-11,15,17-22
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

5
Presidential Suite
1 Queen bed
278m² | Floor: 26
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

4
Crown Executive Twin Room
2 Single bed
40m² | Floor: 23
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.6/10
Excellent
1,981 reviews

- Cleanliness9.6
- Amenities9.5
- Location9.6
- Service9.5
Average for similar properties in Hefei

Guest User
August 2, 2025
工作人員的服務很好,帶小朋友出行,遊樂設施齊全!
Translate

Guest User
August 1, 2025
舒適温馨,住的安心,前台Jenny服務好,早餐好吃。
Translate

Guest User
August 1, 2025
來合肥看演唱會,定了皇冠假日,靠近新糧倉和1912,吃飯逛街都很方便,房間很豪華,乾淨,清爽,裝修復古,前台Jenny服務非常好,客房人員也很禮貌,主動打招呼,比預期的好。
Translate

Guest User
August 1, 2025
人生最差的入住體驗,摔到骨裂!身心受損!人善被人欺!!出差入住1117房間,浴室地漏完全堵塞,洗澡三分鐘水漫到小腿且水漫出浴室十幾米,導致客人裸體在水中摔倒摔傷,酒店不做任何處理賠償、態度敷衍、令人寒心!具體可看視頻照片。不知道為什麼發不了視頻,我錄製了6分鐘的視頻,我也提交了政府和律師!
本人於7.31號入住1117房間,房型為高級雙床房。8.1中午在浴室洗澡時,剛洗三分鐘感覺不對勁,低頭看發現水已經溢到腳腕以上,整個腳掌都浸泡在水裡。我立刻關掉水,當時頭髮剛打好洗髮水泡,我觀察浴室下水地漏,發現完全不下水。因為浴室門關閉後不是完全密封,我猜測水已經溢出到浴室外,開門一看,發現水已經漫出十幾米,幾乎到達鋪地毯的放床的區域。我不敢再洗,怕水繼續蔓延,我當時還替酒店擔心水泡壞他們的木質衣櫃。現在真是狠狠打臉!我替酒店着想,酒店哪裡把客人當人看!!當時我裸體且頭髮上是泡沫睜不開眼睛,那種情況下甚至無法打電話請酒店來維修。我衹能穿着酒店的一次性紙拖鞋艱難在一片水泊中先處理個人情況。我在洗手池艱難洗了頭髮,全程我的腳都泡在地板上的臟水裡,腳上和小腿皮膚髮紅髮癢。期間由於酒店浴室內外地磚均無任何防滑措施,我在浴室外水中滑倒摔傷了腿和腰。此次滑倒完全是酒店基礎設施故障導致的,酒店應該負全責!滑倒之後我大約半個小時我忍着痛清理好自己,還用毛巾擦了地上的水,還把水掃到了浴室裏,我還是處處替酒店考慮!之後到一樓前台退房並投訴。我要求酒店賠償我五倍房費及後續檢查腿和皮膚的醫葯費,酒店前台負責處理此事的李麗已代表酒店明確拒絕我的賠償要求,僅表示下次入住會替我檢查好房間,全程態度敷衍,無任何作為。我説我不可能再入住你們酒店,我要求更高層領導與我聯繫,李麗反覆重複“不好意思”“此事我對接”,在我身心雙重受損的情況下不僅不替客人積極解決問題,還敷衍了事。我無奈之下撥打12345投訴,酒店依然無任何作為和迴應。現試問以下幾點:
1、合肥皇冠假日酒店是五星級連鎖酒店,且出現在攜程商旅平台廣告位,我才會預訂。為何酒店連房間基本設施都不檢修?為何酒店的設施和服務與皇冠假日連鎖酒店的要求完全不符合?為何酒店評分有4.7,還是五星級,好評是刷出來的?有錢買廣告位,但當客人權益嚴重受損時,卻敷衍了事冷漠拒絕。這樣的酒店,為何還能出現在推薦位?為何還能加入皇冠假日連鎖?還會誤導多少無辜的人?如果入住的事長者小孩甚至孕婦,今天遇到這樣的情況摔倒,酒店如何負責?
2、酒店連基本設施都無法保障,更不敢想象衞生情況。我的腳泡在臟水裡半個小時發紅發癢,我要回上海做進一步檢查,是否感染了皮膚病!酒店地漏應該是浴室最重要的檢查部位,都能堵塞而酒店毫不知情,且全程衹派出一個前台女員工與我對接,能做決策的管理層全部隱身,酒店其他房間設施和其他服務裏還存在多少問題,不敢想象。五星級連鎖酒店在客人摔傷的情況下無任何作為和賠償,令人瞠目結舌。我在到前台投訴時頭髮都是濕的,狀態很差,前台所有工作人員和辦理入住的客人都看得清楚可以作證。酒店當時態度極其敷衍。
3、本人句句屬實,具體可看下面的視頻,本人實名舉報該酒店存在嚴重的設施問題且不具備酒店解決問題的能力且服務態度極其之差,實在配不上4.7的評分和攜程商旅的推薦位。希望相關部門嚴查,希望提醒想入住的客人,來這裏花錢不僅買不到服務,還要受罪受氣。介於酒店完全不悔改加敷衍了事的態度,本人將堅持投訴到底,並正式走法律途徑起訴合肥皇冠假日酒店,通過法律捍衞個人的人身權利。
Translate

Guest User
August 1, 2025
酒店體檢非常棒!前台趙永麗服務非常貼心!點贊!
Translate

Guest User
July 31, 2025
乾淨整潔,服務好,非常滿意,從定房間,全程服務完美。
Translate

Jiuyueyiyang
July 31, 2025
酒店早餐比較豐富,環境也不錯,前台汪娟服務熱情,點個贊!
Translate

Guest User
July 31, 2025
每次來合肥都住皇冠假日酒店,房間乾淨住的很舒服。前台趙永麗服務很好幫我們免費升級房型。
Translate

Guest User
July 31, 2025
皇冠假日酒店特別好,距離1912很近,吃喝都很方便,尤其是酒店工作人員Crystal 很貼心,幫忙解決問題,下次還會優先推薦客户來這家酒店入住!
Translate
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Executive lounge
Gym
Public parking
Free
EV charging station
Priority airport pick-up
Car rentals
Bar
Restaurant
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Conference room
Multi-function room
Business center
Secretarial services
Service robots
Playground
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Laundry room

Indoor swimming pool

Gym

Bar

Restaurant

Conference room

Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Transportation
Taxi booking service
Car rentals
Station drop-off service
Additional charge
Airport shuttle pick-up
Additional charge
Priority airport pick-up
Airport shuttle drop-off
Additional charge
Priority airport drop-off
Additional charge
Station pick-up service
Front Desk Services
24-hour front desk
Lockers available
Concierge service
Electronic ID reader for check-in
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Currency exchange
Food & Drink
Cafe
Bar
Lobby bar
Room service
Health & Wellness
Personal trainer
Gym
Fitness session
Yoga session
Public Areas
PA and sound system
Executive floor
Non-smoking floor
Executive lounge
Elevator
Ventilation system
Humidifier
BBQ
Service robots
No smoking in public areas
Smoking area
Cleaning Services
Clothes steamer
Laundry detergent
Laundry room
Dry cleaning
Laundry service (on-site)
Facilities for Children
Children's bathrobes
Children's slippers
Playground
Business Services
Multi-function room
Secretarial services
Multimedia display system
Coworking spaces
Conference room
Business center
Postal service
Fax/copying service
Additional charge
Wedding service
Accessibility
Handrails on stairs
Pool ramp available
Stair-free main entrance
Accessible rooms available
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern, Chinese, Asian
StyleBuffet
Opening hours [Mon - Fri] 06:00-10:00 Open
[Sat - Sun] 06:30-10:30 Open
Height | Fee |
---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 50.00 (approx. PHP 404.37) per person |
Children over 1.4m in height | CNY 100.00 (approx. PHP 808.74) per person |
Adult | Buffet:CNY 100.00 (approx. PHP 808.74) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The guest checking in must be between 18–99 years old.
Paying at the Hotel
Property Description
- Opened: 2012
- Number of Rooms: 523
Crowne Plaza Hefei is located in Shushan District, Hefei City, within easy walking distance to the KUKU PARK and the 1912 fashion street. It is adjacent to the Huizhou-style Banbian Street, Dashushan National Forest Park, Shufeng Bay Wetland Park, Botanical Garden, Wildlife Park, and the Olympic Sports Center. The hotel is 12 kilometers straight-line distance from Hefei South Railway Station and 35 kilometers straight-line distance from Hefei Xinqiao International Airport, with an airport bus stop at the main entrance. The hotel boasts 523 spacious and comfortable guest rooms and four uniquely styled dining venues: the Festa Buffet Restaurant, Jade Palace Chinese Restaurant, Bruges Brewed Beer Bar & Grill, and Dream Shadow Lobby Bar. In addition to an indoor heated swimming pool, the hotel also features three children's swimming pools and a children's playground, providing a warm and comfortable environment for you and your children to enjoy quality family time.If you have needs for meetings, wedding banquets, or other social events, the hotel's 1300-person pillarless grand ballroom and 11 multi-functional meeting rooms of varying sizes offer a total of 3,000 square meters of meeting space for your worry-free selection. Advanced audio-visual equipment, carefully designed banquet menus, and the professional Crowne Plaza event team will be involved in every detail of the meeting planning and management process. Through a series of professional and efficient products and services, they will help you successfully complete various events. The Crowne Plaza Hefei is the ideal choice for your visit to Hefei, whether for gatherings, business discussions, vacations, or family trips.
Frequently Asked Questions
What is the cancellation policy for Crowne Plaza Hefei?
The cancellation policy for Crowne Plaza Hefei varies depending on the type of room and booking conditions.What is the cancellation policy for Crowne Plaza Hefei?
What are the check-in and check-out times at Crowne Plaza Hefei?
Standard check-in time at Crowne Plaza Hefei is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Crowne Plaza Hefei?
Does Crowne Plaza Hefei provide breakfast?
Yes, Breakfast is offered at Crowne Plaza Hefei. Breakfast option(s): Western, Chinese, Asian. Does Crowne Plaza Hefei provide breakfast?
Can I bring my pet inside the Crowne Plaza Hefei?
As much as we love pets, unfortunately, we are unable to accommodate them in Crowne Plaza Hefei.Can I bring my pet inside the Crowne Plaza Hefei?
How far is the Crowne Plaza Hefei from the closest airport?
The closest airport is Xinqiao International Airport, and it is about 35 mins from hotel by car (33.7 km).How far is the Crowne Plaza Hefei from the closest airport?
Is airport shuttle service offered by Crowne Plaza Hefei ?
Yes, at Crowne Plaza Hefei, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Crowne Plaza Hefei ?
About This Property
Nearest Airport | Hefei Airport |
---|---|
Distance to Airport | 33.68KM |
Nearest Train Station | Hefei South Railway Station |
Distance to Train Station | 12.55KM |
Nearest Subway Station | Guofangkejidaxue |
Distance to Subway Station | 1.67KM |
Average Price From | PHP6657 |
Hotel Star Rating | 5 |