Four Points by Sheraton Hefei,shushan Reviews

The service at this hotel was truly outstanding. Kinda provided incredibly attentive service and even brought complimentary fruit. The room was spotless, the location was excellent, and transportation links were very convenient. Overall, getting around Hefei is quite accessible. However, the hotel seems to have been operating for a while, and some of its facilities are showing their age. Also, with a high number of business guests, there was occasionally a noticeable smell of smoke.

The hotel boasts a superb location with extremely convenient access to transportation, making it incredibly easy for guests to get around. While the facilities are a little dated, the wonderfully warm and attentive staff more than make up for this. It offers excellent value for money, especially on weekends, and is highly recommended!

The room arrangement was perfect, and we even received complimentary fruit upon check-in. The front desk service was truly exceptional. Overall, I was extremely satisfied with my stay! On a separate note, there's a fantastic crab roe noodle place conveniently located right next door – definitely worth trying!

My stay at the Four Points by Sheraton Hefei Shushan truly exceeded all expectations! The lobby was grand and impressive, yet still felt very warm and inviting. Devin provided fantastic service, making the check-in process surprisingly quick and seamless. My room was incredibly quiet, as they thoughtfully assigned one facing the residential area. The bedding was so plush it felt like sinking into a cloud, ensuring a deep and restful sleep until morning.

When planning our summer trip to Hefei with my child, I was specifically looking for a hotel with a prime location and convenient transportation. I stumbled upon this one by chance. Honestly, I didn't have high expectations for the Four Points brand, but after checking in, I was pleasantly surprised by its excellent location. It's incredibly convenient for taking the subway to both the high-speed rail station and popular attractions. Even a post-dinner stroll around Swan Lake is just a short walk away. The pool isn't huge, but my child absolutely loved swimming there. I was also pleasantly surprised to discover that the gym offers Pilates facilities! If I get the chance to visit Hefei again, I'd definitely choose to stay here.

Free parking is available. The swimming pool was a bit small and often felt crowded due to guests and lessons taking place. The air in the pool area was stuffy and poorly ventilated. Other aspects were fairly standard. While it didn't quite live up to the glowing reviews, it still met the expected standards of a hotel.

My stay here truly exceeded my expectations! The hotel's location is absolutely superb – right outside a subway station with countless shopping malls and restaurants nearby, making it incredibly convenient for both business and leisure travel. Rena was wonderfully thoughtful and proactively upgraded our room. The room itself was spotless, and the soft, comfortable bedding instantly melted away my travel fatigue. Breakfast offered a fantastic variety and tasted great. The entire hotel staff was warm, attentive, and provided excellent service. I will definitely choose this hotel again for my next trip and have already recommended it to my friends!

I had a one-night stay here for a business trip, and the overall experience was a pleasant surprise. Check-in was quick, and Herbert at the front desk was very easygoing, which saved a lot of hassle for someone on a tight schedule. The room was clean and spacious, and the bed had just the right firmness – incredibly soothing to lie down on after a long day. There was no noise at night, so I slept very soundly. The biggest surprise was the hotel's in-house bar on the 5th floor. I stopped by after wrapping up work, and the atmosphere was quiet and peaceful. I ordered a drink to unwind, and it was incredibly comfortable – being able to relax without having to venture far is such a bonus for business travelers. The attention to detail was also impressive; toiletries were well-stocked, and there was plenty of hot water. Even for just one night, the experience far exceeded my expectations. It definitely deserves five stars, and I will choose this hotel again for my next business trip.

A friend recommended this hotel to us, and we're glad they did. Its location is fantastic, being close to popular spots like MixC, Intime in77, 1912, and Xinliangcang Swan Lake. Plus, it's only a 20-minute drive from the High-Speed Railway South Station. Our room was spotless and offered a great view. The front desk manager was also incredibly welcoming and helpful. We'd definitely consider staying here again on our next visit!

The room was spotless. Both the concierge and front desk staff were incredibly welcoming and friendly. The breakfast was also quite good; on weekends, it's served until 10:30 AM, which is perfect if you want to sleep in. The hotel has also recently installed new robots, and you can have food delivery sent directly to your room – all very convenient!

On this trip with friends, choosing this hotel was absolutely spot on! It truly deserves a five-star rating. The front desk service was a major highlight. Check-in was incredibly efficient, and the staff were exceptionally warm and welcoming. They even proactively offered recommendations for local attractions. Upon learning my friends and I were looking for a place to unwind in the evening, they immediately recommended the hotel's own bar, suggesting its ambiance was perfect for a relaxed drink with friends. They even thoughtfully highlighted the bar's signature cocktails. We hadn't expected much, but it turned out to be a fantastic discovery – the atmosphere was relaxed yet stylish. This stellar recommendation from the front desk truly added an unexpected, delightful surprise to our trip. Our room experience was equally impressive. The room was spacious, bright, and spotlessly clean. The bedding was so comfortable, I never wanted to leave it. The bathroom's wet and dry separation was perfectly designed. What truly stood out were the thoughtful details, like the complimentary welcome fruit upon arrival. It was lovely sharing it and chatting with my friends. Each time we returned, our room had been tidied up perfectly. The housekeeping staff were incredibly attentive! All in all, this was a perfect stay. Herbert's thoughtful recommendations at the front desk and the comfortable details in our room made both my friends and me feel incredibly pleased and well-cared for. We'll definitely choose this hotel again on our next visit!

My stay at Four Points by Sheraton Hefei, Shushan was absolutely fantastic. The hotel enjoys an excellent location, offers a comfortable environment, features attentive service, and boasts comprehensive facilities. I'll definitely be staying here again the next time I'm in Hefei for a concert.

I chose this hotel for a concert, and it was a great choice. The hotel itself boasts an elegant ambiance, and the rooms were spotlessly clean and tidy. The excellent soundproofing ensured a very comfortable and peaceful stay. Special mention to Sunny for her warm and attentive service.

Sunny provided an incredibly warm and efficient check-in experience. The room we were assigned was surprisingly spacious, featuring floor-to-ceiling windows that let in plenty of natural light. It was wonderfully quiet at night, allowing for a truly restful sleep. The mattress was perfectly comfortable, and the bathroom boasted stable water pressure. Moreover, the hotel's location is super convenient with numerous dining and drinking options nearby. My overall experience was absolutely fantastic!