Top 5-Star Hotels in Haymarket

I usually do not post reviews, but I had to this time to share my experiences. I stayed for a total of 5 nights, Tue and check out on Sunday(7-12 Feb 2023) Plus point -Location is really good , plenty of thai/chinese restaurants and room is huge. -Bed is comfortable, -Yoshie is one that was one more friendly staff that I remembered her name , please give her a raise or wine on me.(she is a Japanese, in case i got her name wrong) Hotel staff, is a on and off experience. The night ones tend to be more ”cold” and the day ones are much better.( again, Yoshie was the ”better” ones, there are more, but I couldnt remember their name) Now on to the exciting part... Tuesday- Checkin day, A smooth day but without hand towels and when I asked for them before leaving the place for a concert. ( they claim they were in laundry or something and I find it hard to believe for a 5 star accommodation) We were without a frying pan as well( they send it up though when i called for it) Wed- Requested for toothbrush/Toiletries and had to request again after waiting for more than an hour, as it was forgotten ,I presumed Thu- Requested to change towel when we went out in morning, nothing was done when we were back in evening. I especially informed the morning reception guys to not forget it, but someone in the middle must have forgotten it. Evening time, The staff upon informing said they will have it there in 10 mins, which they did. By the way, the phone became faulty but I didn't bother to inform as I thought I wont have much trouble with it not in use. I was wrong. Friday- The express cleaning end-up with all the towels taken away and, thats it. We found out when we were back in evening. We were left with no towels and on top of that the phone was not working so I had to go downstairs to inform the reception/staff , on night shift i suppose. Again they said would be there in 10 mins, which more or less they did. Saturday- There was a huge cockroach and I had to kill it myself, informed the staff downstairs but honestly I dont expect change of room or anything, just to feedback. From the above, you can see there were full of dramas and I think these are basic expectations.(especially the towel part) Would I be back there if I ever go Sydney again? Unlikely.

Good venue in heart of town. Easy access from rail and train, restaurants and supermarkets. Thank you for upgrading us to a family room! The only downside is the sockets are not well positioned for easy charging

Excellent location, extremely clean facilities. Staff were super helful and breakfast included was wonderful. A microwave in the rooms would have been great, but i made do.

Our previous trip staying in Novotel Sydney for 9 days was unpleasant as the room cleaning was always not done and have to constantly calling the housekeeper to send the staffs to clean it. This trip during the Hotel Check in , I’ve brought it up to the counter staff, and we don’t face the same issues like last trip. During our 7 days staying, 1st day hotel sent the complementary fruits/cheese platter to our rooms. And the most important that our both room was cleaned, towel changed, etc. out 1st nite, we have a splendid dinner at St Thomas Kitchen in the hotel. The steaks was nicely done, the side dishes and desserts was great ! Have ordered room service for burger and salad, tast good and food delivery was fast. Will stays there again for our next trip.

The location was great. Pitt St is right next door, but the alley where the hotel is located is quiet. There is an Indonesian supermarket right next door that stocks some Korean products. There was a Korean staff member at the hotel, so communication was very easy, and since I arrived at 7 a.m., I needed to store my luggage, and they kindly helped me. However, you have to wait a long time at check-in/check-out time. There are a lot of people, but there are only 1-2 employees... The facilities are a bit old, but there is no problem at all with your stay. Many tools such as toasters and kitchen utensils are provided. Even a microwave.

My second stay at this hotel, and another great experience, except that the cleanliness of the room wasn’t as good as it was for mu first visit. Rooms are spacious with large comfortable beds. Staff are very friendly and helpful, and the location is outstanding, being right next to Central Station.

This hotel provides excellent service, with every detail carefully considered, making me feel very comfortable and relaxed. Furthermore, the service is absolutely top-notch, with the staff being very friendly and professional. The hotel environment is also very clean, giving me a sense of peace and reassurance. Highly recommended！！！

A great place to stay near Light Rail, Chinatown, Central, and shopping. Our room was excellent, and we found the reception staff always welcoming and helpful. We really enjoyed our stay. It is an excellent hotel for location, for guests who may have difficulty walking up and down sloping streets, as it is in a comparably level area.

Good location, just 10 minutes by foot can reach the Central station. So very easy to go to the Airport. The hotel was behind a busy street, so not very noisy. It is close to the China Town light rail station & can walk to George Street within 10 minutes. Also easily to go to the Town Hall, QVB & Opera House by light rail. There are many restuarant around the hotel with many good food. Coffee shop is plenty. The room was clean & tidy. Although I ordered a limited house keeping, the hotel still gave me a 3days house keeping!!! It is out of my expectation, Good job.

Very good location, situated in Sydney’s China Town with plenty food outlets and shopping malls and is also close to the CBD. Car park nearby with affordable charges. Front desk service also was also good.