Mercure London Heathrow Hotel
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Hayes
Mercure London Heathrow Hotel
Shepiston Lane, Hayes, Greater London, UB3 1LP, United Kingdom
Show on map
We Price Match







Amenities
Golf course
Gym
Private parking
EV charging station
24-hour front desk
Luggage storage
Library
Taxi booking service
All amenities
Property Description
With a stay at Mercure London Heathrow Hotel in Hayes (Pinkwell), you'll be within a 15-minute drive of Windsor Castle and LEGOLAND® Windsor. This hotel is 9.7 mi (15.7 km) from Wembley Stadium and 11.3 mi (18.2 km) from Kensington High Street.
Show more
7.0/10
Good service check in nice and easy would definitely book again
All 142 reviews
Surroundings
Metro: Heathrow Terminal 2 & 3
(4.6 km)
Metro: Uxbridge
(7.7 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies

6
Superior Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Check Availability

7
Superior Queen Room with Sofa Bed
1 Sofa bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Check Availability

8
Standard Single Room
1 Single bed
12m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Wardrobe
Check Availability

6
Standard Twin Room
2 Single bed
16m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Wardrobe
Check Availability

5
Standard Queen Room with Single Pull-out Bed
1 Queen bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Check Availability

8
Deluxe King Room
1 King bed
12m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Check Availability

6
Standard Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Check Availability
Hide Room Types
Guest Reviews
7.0/10
142 reviews

- Cleanliness7.2
- Amenities6.7
- Location7.1
- Service7.1
Average for similar properties in Hayes

Guest User
November 25, 2024
Good service check in nice and easy would definitely book again

Lucas Hongkongensis
November 3, 2024
The hotel is not too far from the tube station. It is located in a quiet residential area.

Guest User
November 3, 2024
還湊合吧 位置有點不好 不太方便 但是總體回來説還是可以的 整體算是滿意的所以我覺得還行 要是真的要去住是沒有任何的問題的
Translate

Guest User
November 1, 2024
Very good accommodation experience! It is worth going to this hotel. The key facilities are complete, the space is large, hygienic and comfortable, and the air in the room is fresh and pleasant. I recommend it to everyone
Original TextTranslation provided by Google

Stephenongch
October 30, 2024
Located away from the main bus route from Heathrow bus station and the pavement is not suitable for luggage trolley. Poorly maintained hotel with room with cleanliness issues. Hairs found around bathroom sink. TV channels not working. Old soft bed.

Vivian999
October 25, 2024
早飯也還可以 離機場很近 過路的話挺好的 我住的時候可能客人不多還給我免費升級了
Translate

Guest User
October 8, 2024
cleanliness, tidy, bright, sweet service

Guest User
October 8, 2024
The following 4 experiences will make you no longer choose Mercure Heathrow Hotel:
1. Incorrect business purpose
I clearly booked a twin room in the hotel, and the width of the bed was 1.51-1.8 meters (foreign specifications are queen beds) and 0.8-1.3 meters (on the red line in Figure 1). After arriving at the hotel, I was arranged to stay in a large bed room with only one bed in a small space. The so-called large bed is actually made up of two small beds (Figure 2). So I raised an objection to the hotel and asked it to be executed according to the order. Unfortunately, the handling result was still not up to standard. I only provided a room with only two small beds (Figure 3) in a small space. The staff who handled the matter were cold and neglectful. The customer repeatedly emphasized that the width of the large bed was a queen bed, but the staff always acted as if nothing had happened and ignored the customer's request. The customer who came with joy suffered a great emotional blow.
2. The indoor air is not circulated
When I entered the hotel, I felt that the lobby was filled with a stale and moldy smell.
3. Inconvenient transportation
The hotel is located in a remote area, far from London, and has inconvenient transportation. It takes 20 minutes to walk to the station, which will be very tiring if you carry luggage.
4. Hard to find restaurants
The hotel does not provide lunch or dinner, and there is a lack of commercial atmosphere around the hotel. There are not many shops and even fewer restaurants.
Original TextTranslation provided by Google

Guest User
October 6, 2024
amazing
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Gym
Private parking
Additional charge
EV charging station
24-hour front desk
Luggage storage
Library
Taxi booking service
Currency exchange
Conference room
Business center
Multi-function room
Wi-Fi in public areas
Free

Gym

Conference room
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, £16.00 (approx. PHP 1,231.46) Daily. Reservation not possible
Private parking
Additional charge
Car charging facilities
Transportation
Taxi booking service
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Languages Spoken
English
Polish
Hindi
French
Spanish
Romanian
Food & Drink
Snack bar
Halal meals provided
Lobby bar
Health & Wellness
Golf course
Off-site
Gym
Public Areas
No smoking in public areas
Water purifier
Elevator
Library
Cleaning Services
Dry cleaning
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Business Services
Postal service
Multi-function room
Fax/copying service
Wedding service
Conference room
Business center
Accessibility
Assistive listening devices
Safety & Security
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
Age | Fee |
---|---|
Adult | Set menu:£14.95 (approx. PHP 1,150.65) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is £50.00 (approx. PHP 3,848.31) per night.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 184
With a stay at Mercure London Heathrow Hotel in Hayes (Pinkwell), you'll be within a 15-minute drive of Windsor Castle and LEGOLAND® Windsor. This hotel is 9.7 mi (15.7 km) from Wembley Stadium and 11.3 mi (18.2 km) from Kensington High Street.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services, a television in a common area, and a banquet hall.
Grab a bite to eat at Borders Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 184 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services, a television in a common area, and a banquet hall.
Grab a bite to eat at Borders Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 184 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Frequently Asked Questions
What is the cancellation policy for Mercure London Heathrow Hotel?
The cancellation policy for Mercure London Heathrow Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Mercure London Heathrow Hotel?
What are the check-in and check-out times at Mercure London Heathrow Hotel?
Standard check-in time at Mercure London Heathrow Hotel is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Mercure London Heathrow Hotel?
Can I bring my pet inside the Mercure London Heathrow Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Mercure London Heathrow Hotel.Can I bring my pet inside the Mercure London Heathrow Hotel?
How far is the Mercure London Heathrow Hotel from the closest airport?
The closest airport is Heathrow Airport, and it is about 10 mins from hotel by car (5.1 km).How far is the Mercure London Heathrow Hotel from the closest airport?
Is airport shuttle service offered by Mercure London Heathrow Hotel ?
No, the Mercure London Heathrow Hotel doesn't offer airport transfer services.Is airport shuttle service offered by Mercure London Heathrow Hotel ?
About This Property
Hotel Star Rating | 4 |
---|