Mercure London Heathrow Airport
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hayes

Mercure London Heathrow Airport

Shepiston Lane, Hayes, Greater London, UB3 1LP, United Kingdom
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Amenities
Taxi booking service
Private parking
Restaurant
Luggage storage
Wi-Fi in public areasFree
Gym
Conference room
Bar
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Property Description
With a stay at Mercure London Heathrow Hotel in Hayes (Pinkwell), you'll be within a 15-minute drive of Windsor Castle and LEGOLAND® Windsor. This hotel is 9.7 mi (15.7 km) from Wembley Stadium and 11.3 mi (18.2 km) from Kensington High Street.
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7.0/10
Good service check in nice and easy would definitely book again
All 150 Reviews
Surroundings
Metro: Heathrow Terminal 2 & 3
(4.6 km)
Metro: Uxbridge
(7.7 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Queen Room
6

Superior Queen Room

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Superior Queen Room with Sofa Bed
7

Superior Queen Room with Sofa Bed

1 Sofa bed and 1 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
Heating
Blackout curtains
Room Details
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Standard Single Room
7

Standard Single Room

1 Single bed
12m² | Floor: 1-2
Has window
Non-smoking
Air conditioning
Refrigerator
Heating
Blackout curtains
Room Details
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Standard Twin Room
6

Standard Twin Room

2 Single bed
16m² | Floor: 1-2
Has window
Non-smoking
Air conditioning
Refrigerator
Heating
Blackout curtains
Room Details
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Standard Queen Room with Single Pull-out Bed
5

Standard Queen Room with Single Pull-out Bed

1 Queen bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Room Details
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Deluxe King Room
8

Deluxe King Room

1 King bed
12m² | Floor: 1-2
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Standard Queen Room
6

Standard Queen Room

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

7/10
150 reviews
Verified Reviews
  • Cleanliness7.2
  • Amenities6.7
  • Location7.1
  • Service7.1
Average for similar properties in Hayes
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 25, 2024
Good service check in nice and easy would definitely book again
L‍u‍c‍a‍s‍ ‍H‍o‍n‍g‍k‍o‍n‍g‍e‍n‍s‍i‍s
November 3, 2024
The hotel is not too far from the tube station. It is located in a quiet residential area.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 3, 2024
還湊合吧 位置有點不好 不太方便 但是總體回來説還是可以的 整體算是滿意的所以我覺得還行 要是真的要去住是沒有任何的問題的
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 1, 2024
Very good accommodation experience! It is worth going to this hotel. The key facilities are complete, the space is large, hygienic and comfortable, and the air in the room is fresh and pleasant. I recommend it to everyone
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S‍t‍e‍p‍h‍e‍n‍o‍n‍g‍c‍h
October 30, 2024
Located away from the main bus route from Heathrow bus station and the pavement is not suitable for luggage trolley. Poorly maintained hotel with room with cleanliness issues. Hairs found around bathroom sink. TV channels not working. Old soft bed.
V‍i‍v‍i‍a‍n‍9‍9‍9
October 25, 2024
早飯也還可以 離機場很近 過路的話挺好的 我住的時候可能客人不多還給我免費升級了
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 8, 2024
cleanliness, tidy, bright, sweet service
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 8, 2024
The following 4 experiences will make you no longer choose Mercure Heathrow Hotel: 1. Incorrect business purpose I clearly booked a twin room in the hotel, and the width of the bed was 1.51-1.8 meters (foreign specifications are queen beds) and 0.8-1.3 meters (on the red line in Figure 1). After arriving at the hotel, I was arranged to stay in a large bed room with only one bed in a small space. The so-called large bed is actually made up of two small beds (Figure 2). So I raised an objection to the hotel and asked it to be executed according to the order. Unfortunately, the handling result was still not up to standard. I only provided a room with only two small beds (Figure 3) in a small space. The staff who handled the matter were cold and neglectful. The customer repeatedly emphasized that the width of the large bed was a queen bed, but the staff always acted as if nothing had happened and ignored the customer's request. The customer who came with joy suffered a great emotional blow. 2. The indoor air is not circulated When I entered the hotel, I felt that the lobby was filled with a stale and moldy smell. 3. Inconvenient transportation The hotel is located in a remote area, far from London, and has inconvenient transportation. It takes 20 minutes to walk to the station, which will be very tiring if you carry luggage. 4. Hard to find restaurants The hotel does not provide lunch or dinner, and there is a lack of commercial atmosphere around the hotel. There are not many shops and even fewer restaurants.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 6, 2024
amazing

Services & Amenities

Restaurant
Gym
Conference room
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking, and Charge, £16.00 (approx. PHP 1,204.48) Daily. Reservation not possible
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeFull English/Irish
StyleBuffet, Set menu
AgeFee
Adult
Set menu:£14.95 (approx. PHP 1,125.44) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £50.00 (approx. PHP 3,763.99) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 184
With a stay at Mercure London Heathrow Hotel in Hayes (Pinkwell), you'll be within a 15-minute drive of Windsor Castle and LEGOLAND® Windsor. This hotel is 9.7 mi (15.7 km) from Wembley Stadium and 11.3 mi (18.2 km) from Kensington High Street.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services, a television in a common area, and a banquet hall.

Grab a bite to eat at Borders Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 184 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Frequently Asked Questions

What is the cancellation policy for Mercure London Heathrow Airport?

The cancellation policy for Mercure London Heathrow Airport varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Mercure London Heathrow Airport?

Standard check-in time at Mercure London Heathrow Airport is 15:00 and check-out time is 12:00.

Does Mercure London Heathrow Airport provide breakfast?

Yes, Breakfast is offered at Mercure London Heathrow Airport. Breakfast option(s): Full English/Irish.

Can I bring my pet inside the Mercure London Heathrow Airport?

As much as we love pets, unfortunately, we are unable to accommodate them in Mercure London Heathrow Airport.

How far is the Mercure London Heathrow Airport from the closest airport?

The closest airport is Heathrow Airport, and it is about 10 mins from hotel by car (5.1 km).

Is airport shuttle service offered by Mercure London Heathrow Airport ?

No, the Mercure London Heathrow Airport doesn't offer airport transfer services.

About This Property

Hotel Star Rating4