Mercure London Heathrow Hotel

還湊合吧 位置有點不好 不太方便 但是總體回來説還是可以的 整體算是滿意的所以我覺得還行 要是真的要去住是沒有任何的問題的

早飯也還可以 離機場很近 過路的話挺好的 我住的時候可能客人不多還給我免費升級了

The following 4 experiences will make you no longer choose Mercure Heathrow Hotel: 1. Incorrect business purpose I clearly booked a twin room in the hotel, and the width of the bed was 1.51-1.8 meters (foreign specifications are queen beds) and 0.8-1.3 meters (on the red line in Figure 1). After arriving at the hotel, I was arranged to stay in a large bed room with only one bed in a small space. The so-called large bed is actually made up of two small beds (Figure 2). So I raised an objection to the hotel and asked it to be executed according to the order. Unfortunately, the handling result was still not up to standard. I only provided a room with only two small beds (Figure 3) in a small space. The staff who handled the matter were cold and neglectful. The customer repeatedly emphasized that the width of the large bed was a queen bed, but the staff always acted as if nothing had happened and ignored the customer's request. The customer who came with joy suffered a great emotional blow. 2. The indoor air is not circulated When I entered the hotel, I felt that the lobby was filled with a stale and moldy smell. 3. Inconvenient transportation The hotel is located in a remote area, far from London, and has inconvenient transportation. It takes 20 minutes to walk to the station, which will be very tiring if you carry luggage. 4. Hard to find restaurants The hotel does not provide lunch or dinner, and there is a lack of commercial atmosphere around the hotel. There are not many shops and even fewer restaurants.