795CH
September 22, 2024
First things first: it’s a vacation club property not a resort. So expecting resort treatment is going to let you down. However, the property was awesome for our needs. Negative: the concierge staff were ill informed and incredibly pushy. I got emails, phone calls, and an under the door letter from one person within a 24 hr period. I didn’t appreciate that and being badgered negatively impacted my experience. (Do better, Marriott.) also, the concierge staff struggled to make local recommendations and when I agreed to try a restaurant, all they did was pull up open table, which i could have used myself to learn there weren’t reservations available. However, I did book a canoe tour in advance through a less pushy concierge staff member and that was a positive experience. Room type: 2 bedroom villa, ocean front, corner room. It was great but actually two separate apartments connected, the smaller one didn’t have an oceanfront view, which I guess was supposed to be implied by the “corner room” part of the description. I was annoyed but not a deal breaker. The villas themselves were lovely, some minor upkeep issues, but beds were nice and they had all the functional things you needed. Specific questions I had when searching for Maui lodging with kids: 1) my five year old could snorkel off the beach and easily be over a lively reef. The surf tended to get rougher throughout the day, but he did a great job snorkeling first thing in the morning. The reef had at least fifteen types of fish and definitely met our “off the beach snorkeling on demand” goal. 2) the pools were great for kids. The pirate ship pool was 1.5 feet deep but a ton of fun for the kids. The waterslide pool was more of a swimming pool but also had a 1.5 foot pool attached to it. 3) you can walk on boardwalk to nearby resorts and restaurants. It was fine to navigate with a stroller and wheelchair. 4) the property had a playground my kids also loved