Portsmouth (Havant)

Good rooms but poor food. Asked if the fish and chips were fresh cooked, no, from the freezer. No fryer involved. How can you have fish n chips without a fryer. Settled for a pizza… was told it was prepared from scratch.. will wait and see Sadly in this area very few options to eat. Hence one star.

Bar and restaurant do not open until 1700h! for £230 stay id except a red carpet to the door and food and drink available all day! absolute scandal and thievery! Premier inn was always a step above a Travelodge i consider it beneath now. Personally i wont ever stay in a Premier in again unless it was the deal of the century and suited! farewell Premier Inn!

Bed was good, TV a bit dated but OK. Hotel was quiet with only a little road noise. The biggest problem was the restaurant, woefully understaffed with 1 chef , 1 waitress.. Poor things were run ragged and it impacted the service not surprisingly. If you are going to offer a service, staff it properly. Premier inns are generally V good value for money , just a shame they fell a bit short on the food and service this time. Beds are always good and that's the most important thing but need to have adequate staff to run the service properly

Stopped overnight before getting early morning ferry. It’s way out of town but we knew that, and not many local choices for eating or a supermarket within walking distance. Typical Premier Inn just in need of a little TLC. We stayed in room 202 and the road was noisy all night with the windows open. If you end up at the back of the hotel go out of reception and walk up the hill to the side entrance instead of up and down all the sets of stairs internally. You will thank me later 😁

We stayed in the hotel for one night. We had a family room , so located on the ground floor. We arrived about 10pm had to wait a few moments for reception to be maned. Check in simple. Lots of car parking spaces but quiet a way from reception if your carrying sleepy children and luggage. Breakfast in the pub next door, food was OK.

On arrival at reception, I had to wait a short time while two members of staff could take the trouble to break off their conversation and attend to a guest. The first thing pointed out to me above all else was the fact that there was only one member of waiting staff on duty in the dining room and that I must make an appointment for a specific time. I decided to eat out. On the second night I used the restaurant. What a disappointment. The menu item I chose listed a steak and ale pie, including chips with their skins on. The pie that I was looking forward to turned out to be a minuscule offering with tough overcooked pastry and clearly a frozen item of dubious quality. The chips were also of the frozen variety and definitely not as advertised. Exceptionally poor quality and false advertising at best. The glass doors to the restaurant didn’t look to have had a good clean in a while. Covered in hand/finger marks so I’d imagine the handles hadn’t had a wipe over either. The room was clean and everything worked and I did have two good nights sleep. One other point. I think in today’s tech age it would be useful to have charging points.