Iberostar Grand Packard
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Iberostar Grand Packard
No.1 of 4-Star Select Hotels in Havana
Prado y Malecón, CP, Havana, 10100, Cuba
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Amenities
Public parkingFree
24-hour front desk
All amenities
Property Description
This hotel offers travellers an atmosphere that’s very evocative of the charm of Old Havana and which completes its offer with services and luxury facilities. This new 5-star hotel offers the most sophisticated travellers 321 luxury suites and rooms, plus 3 restaurants and 3 bars, Cigar Lounge, fitness centre with classes, a concierge, pillow menu, body and beauty treatments, a large outdoor pool, views of the Bacardi building… All of this in an exceptional location to experience the most exciting parts of the historical centre of Havana. This country with lots of history awaits, and it offers you a unique holiday!
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9.3/10
Very nice location and environment.
All 49 reviews
Surroundings
Airport: Jose Marti international Airport
(22.4 km)
Landmarks: Malecón de Habana
(270m)
Landmarks: Free Walking Tour Havana
(310m)
Landmarks: National Museum of Fine Arts, Cuba
(370m)
Landmarks: Museo Nacional de Bellas Artes de La Habana
(390m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

Cosmos Deluxe Prado Bb
Curtains
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1
Suite
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Deluxe Prado Bb
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Cosmos Deluxe Atlantic Fb
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Deluxe Atlantic Fb
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Junior Suite Prado Hb
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1
Deluxe Room
1 Double bed or 2 Single bed
Has window
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Cosmos Deluxe Prado Singel Use
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Junior Suite Prado Fb
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Cosmos Deluxe Prado
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Deluxe Prado Fb
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2
Junior Suite
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Cosmos Deluxe Prado Fb
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Prado Suite
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Junior Suite Prado Bb
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Junior Suite Prado Single Use
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Deluxe Prado Single Use
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2
Cosmos Deluxe
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Junior Suite Prado
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Cosmos Deluxe Prado Hb
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2
Deluxe Atlantic
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Deluxe Atlantic Single Use
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1
Deluxe Prado
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Guest Reviews
9.3/10
Great
49 reviews
- Cleanliness9.5
- Amenities9.3
- Location9.4
- Service9.2
Average for similar properties in Havana

Review summary
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Location: The hotel is highly praised for its excellent location, situated near the ocean and within walking distance of Old Havana, offering stunning views of the sea and El Morro.(based on 2 reviews)

Guest User
July 30, 2025
房間空間大,乾濕分離衞生間,服務員也很親切。出行方便。唯一不滿意的是整個入住期間衹提供1.5L一瓶水。千萬不要讓酒店幫你叫taxi,他們會加價到45美金。可以自己提前在門口叫。一般機場來回正宗價為25美金,超過可以殺
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Anonymous User
July 13, 2025
不在老城中心,但也不遠。服務有待提高,總能看到服務員聚在一起聊天,包括打掃房間時也是三個人聚在一起。我凌晨到的,已經非常疲憊了,很想馬上進房休息,但是非要把酒店所有酒吧餐廳都介紹一遍。結果最關鍵需要的訊息沒提,我要的雙床結果給了個大床,辦手續時沒提進屋才發現再更換,都要累死了。
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Guest User
March 26, 2025
作為古巴的酒店,也算勉勉強強吧,物資極度缺乏,房間裏要一瓶礦泉水都要收2.3個美元,早餐的咖啡幾乎沒什麼味道,像喝水,房間確實沒有紙巾,考慮到古巴的經濟狀況,算是將就吧
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ntzgh
March 26, 2025
屬於古巴的高檔酒店了,位置稍微偏一點
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Lvjingjing
March 25, 2025
緊靠海邊,房間大,大廳也很現代化。距離老城不遠,走到議會大廈就十分鐘。
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XiaowangtongxueaichiKFC
March 17, 2025
古巴旅行噩夢!酒店欺詐+坐地起價+惡劣態度,強烈建議遠離這個國家!
**正文:**
我以最憤怒的心情寫下這篇差評,希望用親身經歷警示所有計劃前往古巴的遊客——這將是你最糟糕的旅行決定!
1️⃣ **明目張膽的價格欺詐**
我們在攜程預訂了這個酒店,首晚價格為1400人民幣(約200美元)。入住後,酒店經理竟強行多收取300多美元,因為要按人頭收費!當我們質疑時,對方態度極其惡劣,拒絕提供明細單據。更諷刺的是,次日因特殊原因需重新訂房,同平台同房型報價僅需200多美元——這直接證明首晚就是針對遊客的惡意宰客!
2️⃣ **毫無職業素養的服務**
酒店經理全程擺出傲慢姿態,面對攜程客服的溝通時甚至出言嘲諷,毫無解決問題的誠意。員工普遍缺乏基本服務意識,房間清潔敷衍(若實際情況可補充:如床品污漬、浴室發黴等細節),設施陳舊堪比廢墟。
3️⃣ **古巴整體旅行災難**
這個國家的糟糕遠超想象!街道瀰漫垃圾腐臭,基礎設施癱瘓,當地人專挑遊客設陷阱:從出租車漫天要價到強索小費,甚至假裝熱情幫忙後伸手要錢。所謂"淳樸民風"完全是營銷謊言!
**血的教訓:**
• 永遠不要在古巴提前付款任何費用!
• 所有消費必須索要書面憑證並當場核對!
• 建議選擇治安穩定、旅遊業成熟的國家,珍愛生命,遠離古巴!
**最後警告:**
如果你不想在異國他鄉被當成待宰肥羊,如果你還對旅途安全有一絲期待,請立刻刪除古巴行程!這個國家從政府到個體户都已將"坑騙遊客"寫進生存法則,而我們就是活生生的受害者!
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Maye
March 2, 2025
Very nice location and environment.
Original TextTranslation provided by Google

Xingzouboluo
February 2, 2025
This hotel was booked temporarily, the environment and facilities were unexpectedly good. Due to the sanctions, the supplies in the room were indeed scarce, but the food was abundant.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Public parking
Free
24-hour front desk
More Amenities
Parking
Public (not only for guests) is available.
Public parking
Free
Front Desk Services
24-hour front desk
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Please contact the hotel for details on their child and extra bed policies.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Pets
Pets are not allowed
Property Description
- Number of Rooms: 65
This hotel offers travellers an atmosphere that’s very evocative of the charm of Old Havana and which completes its offer with services and luxury facilities. This new 5-star hotel offers the most sophisticated travellers 321 luxury suites and rooms, plus 3 restaurants and 3 bars, Cigar Lounge, fitness centre with classes, a concierge, pillow menu, body and beauty treatments, a large outdoor pool, views of the Bacardi building… All of this in an exceptional location to experience the most exciting parts of the historical centre of Havana. This country with lots of history awaits, and it offers you a unique holiday!
Frequently Asked Questions
What is the cancellation policy for Iberostar Grand Packard?
The cancellation policy for Iberostar Grand Packard varies depending on the type of room and booking conditions.What is the cancellation policy for Iberostar Grand Packard?
What are the check-in and check-out times at Iberostar Grand Packard?
Standard check-in time at Iberostar Grand Packard is 16:00 and check-out time is 12:00.What are the check-in and check-out times at Iberostar Grand Packard?
Does Iberostar Grand Packard provide breakfast?
No, Iberostar Grand Packard doesn't provide breakfast. Does Iberostar Grand Packard provide breakfast?
Can I bring my pet inside the Iberostar Grand Packard?
As much as we love pets, unfortunately, we are unable to accommodate them in Iberostar Grand Packard.Can I bring my pet inside the Iberostar Grand Packard?
How far is the Iberostar Grand Packard from the closest airport?
The closest airport is Jose Marti international Airport, and it is about 33 mins from hotel by car (22.4 km).How far is the Iberostar Grand Packard from the closest airport?
About This Property
Nearest Airport | Jose Marti international Airport |
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Distance to Airport | 22.38KM |
Distance to Train Station | 1.87KM |
Average Price From | PHP12665 |
Hotel Star Rating | 4 |