Hampton Inn by Hilton Hattiesburg

This Hilton is a combo—part Hampton Inn and part Home2 Suites. What’s the difference? The Home2 Suites cater to longer stay guests with a room configuration that includes a kitchen and sitting area. The Hampton Inn is well…Hampton. A hotel room of bed and bathroom. Except for the rooms, the facilities —exercise room, pool, breakfast areas—are all shared. One result to the uninitiated is an unclear, confusing direction of where rooms are. The hotel is bright and airy, but that is where the positive ends. Some problems we experienced: We only saw 1 luggage cart the entire time we were there. The staff know this is inadequate. Of three treadmills only one works and with a 4-story hotel that is inadequate. No matter how competent, staff with long hair working in the kitchen-breakfast area must be against health regulations. In our bathroom, the water trickled out of the shower and the toilet roll holder was no longer attached properly causing the toilet roll to slip off. Upon check-in we were informed that the televisions were not working. Throughout the night there was an annoying knocking - dripping sound around our room; we never determined its cause. The light switch by the bed light was about 5’ from the floor, so one has to get out of bed to turn off the light. Poor design. The newest Hilton angle is a card on the night stand with a QR code for payment to “show our gratitude” to staff! Outrageous. I pay my bill. You pay your staff. This is not a well-done tip, but rather another grab for money.

excellent

I loved everything about staying here

Love it

The staff does not make you aware that if ANYTHING is left on your bed, including a personal pillow, they will refuse to clean your room. I understand the argument of liability, but this needs to be made aware to the guest PRIOR or AT checkin.

Great stay!