Fairfield Inn & Suites Hattiesburg

I am a Marriott Bonvoy member and ALWAYS love Fairfield Inns. This hotel was not up to any standards. I would have left except for it being late in the day already. The halls and stairwells were not very clean, ice machines on 2nd & 3rd floors broken with no signs indicating where to go. One Exit door to outside was broken, the other was propped up with a brick. The coffee pot in room had dust on it, no bar soap in the bathroom (had to use the shower dispenser). Then, in the morning, there were no eggs, milk or fruit! The staff was very apologetic for the limited breakfast items; "food truck did not deliver."

The lack of cleanliness is an issue. Some of the attitudes of the staff could be better. Better than some of the surrounding hotels, but not the worst. Not a good look for this brand. Please consider upgrading the rooms. Sprinkle on the ceilings are rusted. Tubs need resurfacing.

Although the competition for worst hotel in Hattiesburg is probably pretty strong, avoid this hotel at all cost. I discounted the previous reviews thinking 1) it’s got the Marriott label, how bad can it be? Apparently very bad. And 2) we’re just in town for two nights for a kids’ soccer tournament, we can survive anything. After arriving late tonight, I’m not so sure. I almost dread seeing this place in the daylight when the sun comes up… Despite traveling the world over and staying at hotels all across the economical to luxury spectrum, I don’t bother writing reviews- but this experience warrants one. So, pay attention to the recent feedback. Look for any “newer” hotel in the area, even if it’s not a Hilton or Marriott-affiliated property. Consider yourself warned.

Dirty doesn’t begin to put it into words. It’s being renovated. You can tell by the caulk smeared all over the walls. Used soap was left in our shower and milk in the fridge. The whole place hadn’t been vacuumed in ages. They must “clean” with a dirty mildewed rag because that’s what the bathroom smelled like and windows were totally streaked. The shower curtain rod had been broken and reattached sideways. Don’t leave children unattended in the tub. The water continues to get hotter and hotter no matter how much you turn it down. Hallway security lights were hanging by wires. We discovered why nobody was at breakfast. Oranges looked like they were leftover from last summer and few choices. The elevator door grinds and creaks so bad it’s scary. I would not stay here again. Hoping to get a chance to leave an official corporate review.

This place is being renovated, and it sorely needs to be! I am a Marriott Bonvoy member and stay in Fairfield Inns across the country. This is by far the worst one I've ever seen. I should have read the reviews before booking. Everything in it, from the elevator to the hallways and rooms, is old. The mattress was so old and worn that it had deep valleys in it where you had to sleep. I literally had to rotate the mattress, putting the foot where the head was to try and find a decent surface to sleep on. As others mentioned, the base of all the lamps in the room were rusted. The desk was falling apart. The entry door stuck and had to be slammed to close. The bathroom door would not lock. The only positive was that there was good water pressure in the shower, and the temperature remained steady throughout showering. When I went to breakfast the next morning, there was a long table with some bagels, muffins, a cold sausage biscuit in a wrapper and some jelly and syrup packets. That was it! No coffee! When I asked about coffee, I was told that the kitchen was torn up. Yet the evening before when I checked in, there had been coffee. Marriott needs to investigate the poor management here and remove this listing from their properties, as it in no way represents their brand.