Hatta Resorts

Soooo bad Sooo bad team and service

I am deeply concerned about the lack of preparedness and attention given to emergencies at your premises, especially for a location that hosts numerous high-risk, physically engaging activities. During a recent visit, I experienced a fall during a bike trek, and what followed was an alarming demonstration of inadequate training, lack of equipment, and misplaced priorities. Upon reaching the hub and requesting first aid, I was met with a shocking level of indifference. The staff seemed more focused on managing check-ins than addressing what was clearly an urgent situation. When I finally received assistance, the only medical provision available was a tube of Boroline cream—hardly appropriate for treating injuries sustained during physically demanding activities. Considering the nature of your commercial offerings and the diverse demographic of participants, this lack of basic first-aid facilities is unacceptable. Injuries, whether minor or major, are inevitable in such environments, and it is your responsibility to ensure that participants feel safe and supported.

A staycation in Hatta Resorts is an ideal blend of relaxation, adventure, and luxury, making it an appealing option for those seeking to recharge in nature's embrace. Whether you're there to relax by the pool or engage in outdoor activities, Hatta offers a peaceful and rejuvenating experience. It's a perfect retreat for a break from the daily grind, while still providing a range of modern amenities and activities. Zahid was one of the most helpful staff. His friendlyness nature and always supportive and responsive actions were really appreciated.

Superb Stay! Place for Recharge Our stay is amazing! Staff are very friendly and service is great. The facilities are all great. I just think a bit overpriced but the stay around this environment tops it off. With the price I think some improvement needed on items available in the dome eg. Bbq materials, first aid kit, slippers, comb etc. Some info materials on the risks around the area and how to do first aid, what to do? who to call? Emergency numbers etc. We’ve found the Arabian Fat tail scorpion, it was fun! But it would be great to have booklet for awareness on what risks around with all the activities.