Hat Yai Phatong Hotels

For those who are looking for a place to stay with a good atmosphere, quiet and privacy, Rat Min House in Songkhla is another option that should not be overlooked. It is very suitable for those who really want to relax, not chaotic, not disturbed, suitable for taking a quiet time to reflect on yourself or reset your mind. The accommodation is simply decorated but looks warm (there is air conditioning and high-speed internet for free, but there is no refrigerator and TV in the room. The refrigerator can be used in the common area). The owner is kind, provides good service and is friendly, making you feel comfortable from the time you check in until the day you return. The breakfast is also extraordinary, especially the curry menu, which tastes more delicious than the price and is considered very cheap when compared to the quality. Advice: You should check the room rates in advance before booking because the prices during the weekdays are significantly cheaper than during the festival.

Just Nice! 🤩The hotel staff is friendly and helpful all time, receptionist looks and sounds very sweet! The location is not very far from Lee Garden and Kim Yong, best hotel for youngsters👍🏻 But I dony really recommend family to choose it, as it can only fit small groups of travellers. And most important, the bathroom has no anti-slippery mat and high risk to fall down when the floor is wet😔

Location is within 10mins walk to town center, water dispenser is in the kitchen, hot and cold drinking water is available. I booked a bed in 4female room with attached bathroom, BUT the bathroom is outside of the room, with NO water heater. Anyone needs warm water for bathing have to walk to ground floor. There are 3/4 unisex bathroom. Air-conditioning in the room was working but not cooling at all

Big room and good service,this is our second time stay at this hotel ,location good near lee garden

Location is within walking distance to Lee Garden, very near to 7-11, near to some eateries places, there is self service laundry opposite. Personally, I will come back to stay again but there is no lift for any elderly person that has knee issues. Room is spacious.for our booking. There is a fan as well.

Stay over here are really really good. We arrive hotel at 12pm thailand time, they still able to help us to check-in instaed of waiting until 3pm. Location really good and only few minute walk can access to kimyong market, lee garden with a budget hotel price. Bed and pillow enough to support us, bedsheet are clean and they did provide us a new bottle of water and towel even we dint request for room make up. Receptionist are helpfull and they have their own tuk-tuk if you want

We always chooses Uhatyai.There's a parking lot next to it. Great hospitality, clean and comfy rooms. Location was in a quiet side, not too far not too near 7 Eleven abit walking distance to Lee Garden, KimYong market etc..If you need a tuktuk service let the front desk know and they will arrange for you..opposite there's a food stall selling kuay jab was delicious too.

Strategic location. Near to Lee Garden market just walking distance. Besides the hotel is Ayuthaya restaurant which is muslim restaurant. Food taste so good. Near 7eleven as well. In front of the hotel got massage place. If youre looking for budget friendly hotel, this is one of the recommended. The room was clean. Bathroom was nice and has bath tub.

In fact, some things could have been ignored and ignored, but what happened the next day was really upsetting! We don't expect any good service from such a hotel, after all, the price is a little over 100. We arrived around 11am in the morning, and the boss said that we could not check in until 2pm. It was easy for us to talk, so we just followed the request. When I went there after one o'clock, there were several waves of Malaysian Muslim guests. The boss was very attentive and arranged for them to stay in the room first. I asked here twice, and they both said I have to wait for a while, but I waited until 2 o'clock before I stopped! We were already a little unhappy because it turned out that he had priority over the Malay guests, but we didn’t say anything, as long as we could stay! We don’t lack the courtesy that we should have! I didn’t sleep well that night. The reason was that the mattress had long since aged and collapsed into a big pit. When a person lay down, he would sink into it. This position was unbearable from the cervical spine to the lumbar spine all night long. We didn’t say anything. It is said that every room is almost like that. I barely fell asleep at around 7 o'clock, and then woke up at almost 11 o'clock to take a shower. In the middle of taking a shower, the boss knocked on the door. I thought to myself that there was only one day left, and I didn't want to check out! I told him that I was taking a shower, but he still knocked. While knocking, he said outside, ”You need to change your room!” I asked why, and he kept talking outside. I couldn't understand Thai English, so he said Must change rooms! I could only put on my clothes and open the door for him! After opening the door and talking for a long time, he insisted that I change rooms. When I asked him why, he said that he upgraded me yesterday and I must go back to the reserved room today! The room I stayed in was exactly the same as the one in the reservation picture, so of course I had objections! They immediately called agoda (Ctrip contracted the business to agoda), and the person on the other end spoke more directly, emphasizing that they upgraded me yesterday, so I asked first of all, if you had upgraded, you had to tell me yesterday, and you had to tell me yesterday. Ask me to be more prepared, and also tell me that any hotel I stay in, even a five-star hotel, will be disinfected, and you ask me to change rooms as soon as I arrive, regardless of whether it is inconvenient for me to open the door. This is very impolite behavior. ! Agoda told me to do whatever I want, either change the room or cancel! Then I'll cancel. The boss will start a fight with me even if he's not happy with the result. At this time, a kind-hearted Malay driver friend helped me explain to the boss in Malay. I really want to thank him here. After learning the cause and effect, he also felt that the boss's behavior was rude and inappropriate, but he also said that this situation is relatively common in Hat Yai. He also mentioned that the mattress collapsed. He felt that his whole body ached after sleeping all night and had to go for scraping. Cupping relieves. I didn’t want to say anything else later, so I reported the matter to Ctrip and asked my driver friend to help negotiate with the boss to give me half an hour to take a shower and pack my luggage. It should be acquiescence that the boss didn’t come back. More than 20 minutes later, Ctrip called and said that it was informed that the situation was true and that it could be canceled in advance. We don’t want to say anything more and leave now! I am very curious about these Chinese people who are originally from China. It cannot be said that they discriminate against Chinese tourists. How do they achieve the kind of ”special treatment” that comes naturally to Chinese tourists? From the way you checked in to the way you spoke the next day, if you really don’t welcome tourists from China, you can stop displaying it on platforms commonly used by Chinese tourists! Although I am not an authentic Chinese, I really don’t understand this situation. Chinese tourists basically dominate the tourism industry in Southeast Asia. Treating them well is the way forward for you industry players! Another suggestion is to honestly show the core photos of each room type in the future, photos with characteristic information! Furthermore, if you think you have given care to customers, please inform them clearly in advance so that others can have choices and be prepared! Don’t do something ambiguous or even misleading!