The Douglas Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hartlepool
The Douglas Hotel
2 Grange Rd, Hartlepool, County Durham, TS26 8JA, United Kingdom
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A stay at The Douglas Hotel places you in the heart of Hartlepool, within a 5-minute drive of Victoria Park and Ward Jackson Park. This guesthouse is 26.7 mi (43 km) from North York Moors National Park and 0.8 mi (1.4 km) from Hartlepool Maritime Experience.Show More
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Amenities
24-hour front desk
Bar
Conference room
Multi-function room
Wi-Fi in public areas
Hindi
Urdu
No smoking in public areas
All Amenities
Property Description
A stay at The Douglas Hotel places you in the heart of Hartlepool, within a 5-minute drive of Victoria Park and Ward Jackson Park. This guesthouse is 26.7 mi (43 km) from North York Moors National Park and 0.8 mi (1.4 km) from Hartlepool Maritime Experience.
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2.6/5
Cleanliness2.6
Amenities2.6
Location2.7
Service2.6
All 62 Reviews
Surroundings
Train: Eaglescliffe Railway Station
(29.1 km)
Train: Allens West
(32.1 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
8
Standard Single room
1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Cable channels
Towels
Check Availability
7
Standard Twin Room
2 Single bed
9m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Cable channels
Towels
Check Availability
7
Superior Double Suite
1 Double bed
13m² | Floor: 1
Has window
Non-smoking
Air conditioning
Cable channels
Wardrobe
Hair dryer
Check Availability
2
Deluxe Twin Room
2 Single bed
11m² | Floor: 1
Has window
Non-smoking
Air conditioning
Cable channels
Wardrobe
Hair dryer
Check Availability
4
Standard Double Room
1 Double bed
9m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Cable channels
Towels
Check Availability
4
Deluxe Double Room
1 Double bed
11m² | Floor: 1
Has window
Non-smoking
Air conditioning
Cable channels
Wardrobe
Hair dryer
Check Availability
6
Compact Single Room
1 Single bed
6m² | Floor: 1
Has window
Non-smoking
Air conditioning
Cable channels
Wardrobe
Hair dryer
Check Availability
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Guest Reviews
2.6/5
62 reviews
Verified Reviews- Cleanliness2.6
- Amenities2.6
- Location2.7
- Service2.6
Average for similar properties in Hartlepool
Amine Achaghough
November 17, 2023
The worst hotel ever!!!!!
Mark
August 28, 2022
It was ok for one night as I just used it to put my head down for the night and it was great for that as I wasn’t expecting much for a £40 room but would not stay there for a week
Guest User
January 15, 2025
We stayed at this hotel for 2 of the worst nights of our lives. The place is crumbling at the seems... Dirty toilets... Awful breakfast with cheap nasty ingredients. One alarming thisg we seen was the indiannowner in the kitchen in bare feet, he was slicing meat with his toenail. Absolutely vile. The owner is very arrogant...wears a 3 piece suit in a 3 star run down guesthouse and shoes with no socks...thinks he looks like a premier league footballer, but looks more lile a cheap suit seller at a bangladesh market.
Guest User
January 15, 2025
I have to say that this place is very accommodating, clean and has great food . Having read some of the previous bad reviews I gave it a chance and was pleased with the stay. I would hazard a guess that some of the horrible reviews are fake due to a certain Blackpool hotelier. If I’m correct this is an extremely nasty thing to do by trying to sabotage a business. Give this place a try is all I can say. Based on my unbiased reviews.
Faisal
October 13, 2023
Great experience!
Great stay and good prices, good amenities nearby as well.
Will
August 17, 2022
In the middle of a badly needed refurb.
The hotel was halfway through a much needed refurbishment, however this meant duvets filled corridors, wet paint on multiple walls and there were still electrical fittings hanging off the walls (including, rather disconcertingly the shower fan switch dangling over the bath). That said, the room was a good size and the staff were friendly.
Nick
February 18, 2022
OOh dear
Oops. I lived in Hartlepool as kid and passed the Douglas everyday, nicknaming it the 'Doglas.' Had people stay there years ago who really liked it. Sadly, , my mother got mugged outside in 1999. Haven't heard of any similar incidents.
Working in the area last weekend, with near tragic closure of the lovely Grand Hotel I decided to give the Doglas a go for a two night stay.
NOT A GOOD START
Arrived, shattered at 8.45 were was no-one from the hotel to be seen, only a customer pacing the floor complaining about (someone else's) sock in their room. Normally you just get tea and coffee.
The Douglas employs a policy whereby you ring a number on arrival and receive a pass code to get into the building, along with your room number. The key is sitting on the bed. I bounded optimistically upstairs.
In the room was indeed something on the bed - the occupant who had been allocated the room earlier, Thankfully he was very nice about it.
I rang the main number.... no response. Emergency number, No response, Any advice from free sock recipient? No. Finally a ringback, and room 18.
Ah well. A hearty breakfast would set me up for a busy Saturday. Nope, no breakfast or explanation, either day.
The owner did apologise and I enjoyed the Sunday carvery (40 min wait). The room was acceptably clean and bed comfortable. Wasn't expecting Claridges!
Feel bad about chatting amicably then sending a downer review, but incidents like this could surely impact the future of any hotel.
brett
July 25, 2022
Unacceptable customer service
I got there, knowone to greet us, they couldnt find our booking, so we had to find another hotel last minute, paying extra money we did not budget for. At 2am the hotel emailed, stated they could not facilate a room, and now after 6 days I am still trying to get our money back.
Darren
October 15, 2023
Cold shower!
Room was clean and comfortable but a cold shower is unacceptable
Services & Amenities
Most Popular Amenities
24-hour front desk
Bar
Conference room
Multi-function room
Wi-Fi in public areas
Bar
More Amenities
Internet
Wi-Fi in public areas
Parking
Parking
Front Desk Services
24-hour front desk
Languages Spoken
Hindi
Urdu
Food & Drink
Bar
Public Areas
No smoking in public areas
Business Services
Conference room
Multi-function room
Property Policies
Check-in and Check-out Times
Check-in: 12:00–22:00
Check-out: 06:00–10:30
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
Breakfast not provided.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 17
A stay at The Douglas Hotel places you in the heart of Hartlepool, within a 5-minute drive of Victoria Park and Ward Jackson Park. This guesthouse is 26.7 mi (43 km) from North York Moors National Park and 0.8 mi (1.4 km) from Hartlepool Maritime Experience.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Quench your thirst with your favorite drink at the bar/lounge.
Make yourself at home in one of the 17 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include coffee/tea makers, and irons/ironing boards can be requested.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Quench your thirst with your favorite drink at the bar/lounge.
Make yourself at home in one of the 17 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include coffee/tea makers, and irons/ironing boards can be requested.