Quality Inn & Suites

The first night at this hotel, they didn't have the TV plugged in. Hotel staff didn't clean rooms and we stayed at this hotel for 3 nights. They "forgot" to hand us clean towels at front desk. A family member went to the front desk because they "forgot" to change our bed sheets and provide clean towels. We put them on the floor because we thought they would change them and provide us with clean towels; however, the same towels have been on the floor since the night before. When my family member asked the front desk for new clean towels and informed them they didn't clean the room for the past two days, the front desk receptionist threw the towels on the front desk and said, "here you go." One of the towels was dirty. My family memeber said, "hey, one of your towels are dirty." The receptionist said, "is this enough and threw the table back on the front desk?" Never before have we encountered a staff that was rude and lazy at the same time. The staff refused to learn proper ediquette and manners. During breakfast time, one of the receptionists was blasting their phone louder than the TV at the breakfast area. No apologies were provided by the receptionist. Clearly, they lack manners as a person. I'd rather spend more money on a nicer hotel further away then come back to this place.

Would not recommend. Mold and rust in the bathroom and very rundown. The lock on the door was broken. Hard to get a good night of rest when you’re concerned about cleanliness and safety.

Yuck The hotel is in dire need of an upgrade. The room smelled like mildew. There walls were dirty and had marks all over them. The comforters on the beds were dirty. There was a big hole in the wall in the bathroom.

I did not like anything of it. Not Spacious. Soon you enter into hotel from the front desk you feel it is too tight. Very bad smell soon entered into hotel. Carpets are new and clean. That's the only positive I found in the hotel. The bathroom sink did not work well. The water is not cleaned right away. It takes ages for the water to drain away. Food is not at all good. No fruits at all. Not many options for a vegetarian.

Bathroom is dirty bed is not good mattress horrible room not clean furniture broken

Poor and terrible experience Never seen this kind of dirty rooms.