Hotels near The Range, Harlow, Harlow

Unfriendly greeting on arrival, we arrived before 3pm and as usual we politely asked was our room ready and were abruptly told check in is 3pm. Maybe the receptionist could perhaps of checked to see if the room was ready before being so abrupt and returning to his mobile phone. Room smelt of stale smoke and had a fan going full blast to hide the smell. We were going to ask for another room but we were only there for one night and after the warm (not) welcome couldn't be bothered with the discussion so opened the window as much as possible to help get rid of the smell. Maybe a mention of this when we checked in would have been favourable. When we had a drink at the bar in the afternoon there was a problem with the card machine so we had to put the drinks on the room tab but when I checked my account £6.50 had come out of my account which no-one could explain why. The bar attendant was a young girl and she dealt with it excellently speaking to her manager and getting it sorted out We had dinner in the restaurant where we found the menu was quite limited however what we had tasted good. The wine list for the rose was not up to date and from what we were told there was only one choice available and had been that way for some time. In the bar area before and after dinner it was really cold and when I spoke to the gentleman behind the bar he said it was because the air con was blowing out cold air and that this was normal. It remained this way until about 22:15 In all it was a bit of a let down, the drive into the hotel through the golf course was beautiful but our relaxed mood was soon removed once we got to reception.

We recently had our wedding at Down Hall Hotel and Spa (October 6, 2024), and I cannot express enough how incredible the experience was from start to finish. From our very first viewing to signing the contract, and throughout all the planning stages, Tracy and the entire team truly looked after us every step of the way. I checked in the day before my wedding, and the staff went above and beyond to make me feel so special and cared for during what can be quite a nerve-wracking time. The attention to detail, warmth, and care from everyone at Down Hall made all the difference. On the big day, everything was absolutely perfect. The venue was stunning, the team was on hand to ensure everything went smoothly, and we couldn’t have asked for a better day. Down Hall made our wedding day magical, and we are so grateful to Tracy and the team for making it such a seamless and memorable experience. Thank you Tracy, thank you Down Hall team, for making our dream wedding come true!

One night before a flight, small room but everything you need for an overnight stay, comfy big bed, tea and coffee making facilities, tv and mini fridge, we had a room at the rear of the hotel so quieter than the front, we would definitely stay again if we had an early flight.

Family rooms and accessible rooms were brilliant. Beds were starting to show signs of needing to be changed but linen was crisp. Bathrooms were clean and showers were the best I've used in a hotel I some time. Customer service was second to none. Nothing was too much hassle. Definitely will use again if staying in the area again

Anytime I have an early morning flight, instead of paying for a premium train ticket, I take the bus and head to Stansted. Once there, they have a convenient shuttle back to the hotel (£4 Single). Check-in was a breeze, and before I knew it, I was in my room and getting spoiled with a nice, comfy bed, air conditioning, TV, and even a couch. I have at the restaurant, and it was nice, but sometimes I take the shirt, walk to the BP/M&S store or McDonald's, and get something different for a change of taste. Really enjoy this property.

This is a really lovely hotel with very good amenities. My only moan was that the car park is strictly pay no exceptions £4 to park your car at a hotel where you are staying seems a bit wrong. Although it wouldn’t necessarily put us off going again there are alternative hotels in the area that have free parking for guests.

Hotel was easy to get to, cheap overnight parking. Although there was a van that had gotten broken into in the morning which was worrying. The room was generally decent, not the cleanest fee to the room although. The sleep was good and the reception staff were friendly.