Zhirui Hotel (Harbin West Railway Station) Reviews
Zhirui Hotel (Harbin West Railway Station)
239 Beixing Street, Nan'gang District, Harbin, Heilongjiang, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Zhirui Hotel (Harbin West Railway Station) Guest Reviews
4/5
237 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service4.1
Cleanliness4.0
Filter by:
Sort by:
All reviews(237)
Positive reviews(201)
Reviews with photos/video(19)
Awesome stay(50)
Convenient location(36)
Easy to get around(32)
Great value for money(15)
Classy environment(13)
Close to train station(11)
Strange smell in room(9)
Friendly front desk staff(6)
Negative reviews(36)
JackyH
Basic Triple Room
Stayed in Jan 2024
Solo travelers
23 review
3.7/5
Posted on Mar 2, 2024
Location very good as its very near to the train station and eating places. My room had 1 queen bed & 1 single but then there wasn't any space for opening the luggage. Bathroom was super small as it was a partitioned off area. The wall was so thin that i got awaken by their cleaners who started cleaning at 8am. They talked so loudly. When i feedback about it, they didnt seem to care about it
Response from Property: Dear guest: Hello! Thank you for your timely feedback. We hope it did not affect your mood during this trip. We will strengthen our staff's business training and constantly demand that you be better. Please believe that we are willing to use the most enthusiastic, meticulous, and warm service to create the most comfortable residence for you on your journey. We look forward to serving you again!
Guest User
Cozy Room (Tatami) (No window)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 12, 2024
Very good service attitude, nice environment, dry and wet separated bathroom, smart toilet🚽
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for taking the time to comment for us. We will take every comment of yours seriously. Thank you very much for your affirmation of us. Your satisfaction is our driving force for progress. We sincerely look forward to your visit again and wish you a happy life and happiness every day.
Guest User
Cozy Queen Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 1, 2024
The room was consistent with what was shown online, and I liked the decoration style. I slept soundly all night.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Basic Triple Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
The location is easy to find, and it is very convenient to go out for sightseeing and dining. The service is thoughtful and the supporting facilities are complete.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.
Guest User
Queen Room
Stayed in May 2024
Other
2 review
5.0/5
Outstanding
Posted on Jun 29, 2024
The service is very good, the lady at the front desk is nice and sweet, the bedding is comfortable, and it's really affordable.
Original TextTranslated by Google
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~酒店的我們求為每位客官提供最為貼心細緻的服務, 為每位客官帶來超值的體驗。酒店是一個富有年輕活力的酒店, 以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵, 我們會用心服務好每一位家人, 期待和您的下次相遇
Guest User
Queen Room
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 29, 2024
The online reservation was the same as the picture, the check-in was fast, the service was good and the overall feeling was good.
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好! 非常感謝您對我們酒店的支持, 我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的, 同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店! 真誠期待您的再次光臨!
Guest User
Cozy Queen Room
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 28, 2024
The room is clean and simple, with basic facilities. The size is just right, and it is pretty good overall.
Original TextTranslated by Google
Response from Property: 非常感謝閣下的入住與讚賞!很高興酒店能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力為每一位客人提供賓至如歸的入住感受。熱切期待再次光臨體驗!
Guest User
Cozy Queen Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 27, 2024
The price is absolutely amazing, and it is very close to the West Station subway. The room is also very spacious and the service staff are friendly.
Stayed here for one night with friends and we were very satisfied with everything about the hotel. The room was clean and tidy and the bed was soft and comfortable.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 感謝您選擇我們並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力, 讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置,並配有免費高速 WIFI,是您外出旅遊的最佳選擇。為您服務是我們的榮幸, 酒店全體員工期待您的下次光臨!
Guest User
Cozy Queen Room
Stayed in May 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 27, 2024
The room facilities are complete, the front desk service is good, and I feel at ease living here. The price is very affordable.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好! 非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇, 為了您的信賴,我們將更加堅持不懈,我們永遠屹立於這個城市,等候您的來臨!不見不散哦! 祝: 笑口常開^_^!
Guest User
Cozy Queen Room
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jun 26, 2024
The room facilities are complete, clean and tidy, the bed is very comfortable. The price-performance ratio is very high.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your strong support for the hotel. Your satisfaction is the driving force for the hotel to move forward. No need to say more, just come often! I wish you: good work and a good mood every day O(∩_∩)O
Anonymous User
Basic Queen Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
The price is not expensive, the environment is clean and I am very satisfied with it. The boss has a good service attitude.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! The best advertisement is word-of-mouth recommendation from guests. We are honored that our service has been recognized by you. We look forward to your next stay!
Buxingjinquzhe
Cozy Queen Room
Stayed in Apr 2024
Business travelers
82 review
5.0/5
Outstanding
Posted on Jun 2, 2024
The environment is good, with convenient food and accommodation nearby, close to the West Railway Station, and convenient transportation. Thumbs up.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好! 非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇, 為了您的信賴,我們將更加堅持不懈,我們永遠屹立於這個城市,等候您的來臨!不見不散哦! 祝: 笑口常開^_^!
Guest User
Queen Room
Stayed in Sep 2023
Travel with friends
1 review
1.5/5
Posted on Oct 2, 2023
The room was very small, very different from the photos, the bedding was also dirty, the towels were yellow (forgot to take pictures), I bought disposable bedding for one night, and the smell of the air conditioner and toilet was also very strong... In short, Everyone understands
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. During your stay in the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. We will conduct room rounds, clean the room and change the sheets. Every step has a standardized service process. Please feel free to check in. Thank you for your tolerance and understanding of us. We will continue to improve our service and guest rooms. We believe that you will have a better stay experience next time you check in. The hotel looks forward to your visit again. I wish you a happy life!
Guest User
Cozy Queen Room
Stayed in Feb 2024
Couples
47 review
5.0/5
Outstanding
Posted on Mar 3, 2024
The transportation is convenient, the house price is moderate, the bedding is clean, the room is tidy, the heating is very warm, various electrical equipment is easy to use, the front desk reception is warm and thoughtful, and the password door lock is very safe
Original TextTranslated by Google
Response from Property: Your 5-point praise is the greatest trust and affirmation to us. We will never forget our original intention and continue to receive every friend who comes to our store with the most sincere heart. We hope that you will have new surprises and experiences when you visit next time. I wish you a happy life and smooth work.