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Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(1558)
Positive reviews(1504)
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Great location(224)
Awesome amenities(183)
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Delicious breakfast(128)
Easy to get around(120)
Many amenities(84)
Has rooms for families(14)
Negative reviews(53)
Guest User
Business Queen Room
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 10, 2025
The front desk service was very good, the breakfast variety was also very rich, and kvass was given when checking in. When I mentioned that I wanted to eat Martier ice cream, the front desk staff also pointed out that there were free ice cream and small sugar men in the refrigerator
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Response from Property: 親愛的家人,您好!感謝您入住和頤酒店哈爾濱中央大街店,同時感謝您能在百忙之中給予我們酒店的點評,您的滿意與好評是我們一直追逐的目標,希望忙碌了一天的您能在房間裏得到充分的放鬆與休息,我們將一如既往的用我們的服務與品質來回饋給每一位家人,酒店全體員工期待家人您的再次光臨,謝謝!酒店總經理:Michelma
Guest User
Queen Room
Stayed in Dec 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jan 9, 2025
The room is very warm, the pillows are very comfortable, they are latex pillows, and the hygiene is very clean. The service is very good. It is very close to Central Street. There are free ice cream, popsicles, and snacks.
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Response from Property: Dear guests: Hello! Thank you for staying at Yitel Harbin Central Street Branch! Thank you for your high evaluation of the hotel. At Yitel, there is always unexpected warmth, at Select, there are always enthusiastic smiles, at Yitel, there is always caring and warm service, at Yitel, Xiaoyi is always looking forward to your return home! We hope to serve every guest staying in the hotel with our actions, and let every guest feel the warmth of home in the cold winter. All the staff of the hotel look forward to your visit again! Hotel General Manager: Michelma
Guest User
Family Suite
Stayed in Dec 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The service at Boran, Xintong, Tianshun, Yangqi, and Xiaoda is friendly and considerate. If only 5 hearts is a perfect score, then they would be 6 hearts. Whenever they see passengers entering and exiting the lobby, they always greet guests cordially, help open the door, and finally call When the car was about to leave, I thought it had already arrived. They helped push the luggage out and waited outside with us in the cold weather. However, the car didn't show up in the end. They used their mobile phones to help contact the driver and also stayed with us. In the end, I feel bad for them, their service is definitely more than 5 stars.
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Response from Property: 尊敬的賓客您好:非常榮幸能得到您的讚賞,看到您的讚美心裏比蜜還甜,我會把它分享給我們的員工,相信她們看到也會跟我一樣的心情,也會受到鼓舞,我們會再接再厲,保證我們的服務品質,期待您的再次光臨!酒店總經理:Michelma
Guest User
2-bed Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 4, 2025
The room is clean and the staff is attentive. There is also a small welcome gift which is very thoughtful. It is very close to Central Street and is very convenient to walk. I highly recommend this place for those who travel to Harbin!
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Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Yitel Harbin Central Street Branch and sharing your stay experience. I'm really touched by your review. I'm glad that the hotel can bring you a wonderful time during your trip. Your appreciation really inspires us a lot, and we also thank you for your valuable opinions. We will definitely do better and be committed to providing every guest with a home away from home experience~Welcome to come home often Look!
Guest User
2-bed Room
Stayed in Dec 2024
Business travelers
51 review
5.0/5
Outstanding
Posted on Jan 8, 2025
Close to Central Avenue, easy to get a taxi, recommended reservation, service, hygiene is great! The service of the hotel sister in Erbin is so good, she immediately called and revived when I left something in the room.
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Response from Property: 尊敬的賓客您好:感謝您的五分好評,看到您的好評,我們真是樂開了花,相信生命中的每一次邂逅都殊為不易,很高興在分別之後還能帶給您美好的回憶,我們唯一的期望就是用我們專業的服務為您的旅途生活中增加一點快樂與美好,期待您的下次入住。酒店總經理:Michelma
Guest User
Cozy 2-bed Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Environment: clean and sanitary
The front desk has a good service attitude, communicates with guests in a timely manner, and completes the difficulties required by guests
Service: very good
Facilities: complete and warm room
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Yitel Harbin Central Street Branch! It is a great honor for you to stay in our hotel and share your experience. Special thanks for your praise and support for the hotel. From the moment you step into the hotel, you are our family. We hope to provide your family with our considerate service. We take great care of you and hope that our delicious food can bring you a good mood throughout the day. The Yitel Harbin Central Street Branch is your warm home away from home! Hope you come home often! Hotel General Manager: Michelma
Guest User
Business Queen Room
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 29, 2024
I came to Harbin for a trip and chose this hotel after a long struggle. The service attitude of the hotel front desk was very good, and they introduced us to the Anjing Street Night Market next door. The hotel also gave us free kvass.
The room was clean and tidy, and extra slippers, water, and paper towels were provided every day near the elevator entrance outside. I like it.
The location is convenient for travel, close to the subway station and bus station. It is also convenient to take a taxi
Original TextTranslated by Google
Response from Property: Hello dear guests: I am very honored to receive your appreciation. Seeing your compliments makes my heart sweeter than honey. I will share it with our employees. I believe they will feel the same as me when they see it, and they will also be affected by it. Encouraged, we will continue to work hard to ensure the quality of our services and look forward to your visit again! Hotel General Manager: Michelma
Allen Qq
Business Queen Room
Stayed in Nov 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Comfortable and simple business hotel. It is highly recommended. The location is very convenient. It is convenient to go anywhere. Simple and generous business hotel. The CP value is high. It is great. The room is simple and comfortable. It is highly recommended to stay.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you for your review. We will improve the issues you reported as soon as possible! Your opinion is very important to us. Detailed service has always been our focus for a long time. We are glad that you can give us timely feedback and we look forward to your visit again! Hotel General Manager: Michelma
Anonymous User
2-bed Room
Stayed in Nov 2024
Travel with friends
24 review
5.0/5
Outstanding
Posted on Dec 7, 2024
I came to Harbin with my friends and chose this hotel. It was unexpectedly good. The hotel staff was very enthusiastic. They introduced us to the local food and characteristics and planned the tour route for us.
The room was very warm. It was clean and comfortable. The room aunt was also very enthusiastic. In short, it was very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your thoughtful comments. Providing you with quality service is our unremitting pursuit. We will continue to work hard to improve our service quality to a higher level and further interpret the humanistic feelings. Yitel Hotel is your best partner on the journey. We sincerely look forward to your visit again! Hotel General Manager: Michelma
Guest User
Business Queen Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 7, 2024
When I came to Harbin, I felt the hospitality of Harbin, especially the front desk and room service staff of the hotel were very enthusiastic. The room was very warm, clean and tidy. It was very good in every aspect. The hotel staff were very patient in introducing us to local food and sightseeing, reflecting the hospitality of the Northeast people. Although I only stayed for one night, it was worth it.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your stay. We are very honored that you have spent a pleasant time in our hotel. Thank you for your support and recognition. Yitel Hotel is a mid-to-high-end brand under BTG Home Inn. It has a fashionable British design style, elegant yet vibrant, simple yet always exquisite. We sincerely invite you to stay again and welcome you to come often! ! ! Hotel General Manager: Michelma
Guest User
Business Queen Room
Stayed in Oct 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Nov 27, 2024
In order to fulfill the promise to go with my good friend, I decided to travel to Harbin to see the Oriental Paris! When we arrived in Harbin in the afternoon, it had already started snowing. The whole street was white, which was very special. The dim road reflected the white snow. I got off the car and put my luggage in the hotel first. I went to the nearby subway and went directly to many friends to recommend Central Street. The local customs and customs were also very good and everyone was very enthusiastic. There was also a light show on the riverside, which was also very beautiful. When I came back, the staff at the front desk also brought the hotel's tea bags, which were throat-soothing and warm sun tea bags that were very suitable for girls. When I entered the room, the room aunt had already turned on the air conditioner. I felt that the cold air on my body was gone at once. The next day I went to the Hagia Sophia to take photos. Although it was a bit cold, it was really beautiful and filmed! When I came back from a day out, I ate the Laochujia pot-wrapped pork recommended by the front desk. When I came back, the front desk beauty also gave me two bottles of kvass. In general, this was a very memorable trip! The local prices are also very affordable, which gave me and my good friend a very good experience. The location of this hotel and the front desk are also very considerate. The room service staff are very considerate! It is the first choice for travel and I sincerely recommend it to everyone! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-point praise. We are really happy to see your praise. We believe that every encounter in life is not easy. We are very happy to bring you good memories after separation. Our only hope is to use our professional service to add a little happiness and beauty to your journey life. We look forward to your next stay.
Hotel General Manager: Michelma
Guest User
Business Queen Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 26, 2024
The experience was really good. This hotel is very close to everything. You can take a taxi when you go out. It is very close to Sophia Cathedral and Central Street. Daoli Vegetable Market is next to Sophia. There are many delicious foods there. I made a guide online. There is also a light show on the riverside. The words projected on the river are really beautiful.
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Response from Property: Dear guests, hello! Thank you for your praise and affirmation of the hotel, which makes us feel extremely honored; the hotel's superior geographical location, complete surrounding supporting facilities, warm and comfortable guest rooms, etc. have made many guests linger. I believe that you have a very happy time in the hotel. We are looking forward to your visit again to experience the perfect experience we bring to you. I wish you a happy life! Hotel General Manager: Michelma
Guest User
Business Queen Room
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 15, 2024
I am very satisfied with the room. It is very close to Central Street and Sophia Church. The environment and services are very good. Highly recommended.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you! General Manager: Michelma
Guest User
Business Queen Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Overall, I am satisfied, especially the girl at the front desk, who is polite, enthusiastic and professional. Really good, really good, really good. It's pretty good. If you come to Harbin, just come here
Original TextTranslated by Google
Response from Property: Dear family, hello! Thank you for staying at Yitel Harbin Central Street Branch. Thank you for your comments on our hotel in your busy schedule. Your satisfaction and praise are our goals. We hope that you can get enough relaxation and rest in the room after a busy day. We will continue to give back to every family member with our service and quality. All hotel staff look forward to your visit again. Thank you! Hotel General Manager: Michelma
Anonymous User
Business Queen Room
Stayed in Sep 2024
Solo travelers
58 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The hotel is very convenient. There is a quiet street morning market nearby where you can have breakfast, and there are also barbecues and the like. It is very convenient overall. The service staff are also very enthusiastic and I will consider staying next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation. In order to provide you with a more meticulous and thoughtful service experience, you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. Hotel General Manager: Michelma