Ximi Boutique Hotel (Harbin West Railway Station Wanda Plaza) Reviews
Ximi Boutique Hotel (Harbin West Railway Station Wanda Plaza)
No.28 1-2F, Building G, Huarun Kaixuanmen, No.529 Ha'erbin Street, Nan'gang District, Harbin, Heilongjiang, ChinaView Hotel Details
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Ximi Boutique Hotel (Harbin West Railway Station Wanda Plaza) Guest Reviews
4.7/5
Outstanding
1292 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(1292)
Positive reviews(1266)
Reviews with photos/video(173)
Easy to get around(113)
Friendly front desk staff(93)
Convenient for shopping(82)
Large rooms(75)
Delicious breakfast(49)
Close to train station(24)
Stayed multiple times(17)
Excellent room layout(8)
Negative reviews(26)
Rain_7jai
Chinese-Style Deluxe Double Bed Room (Comfortable Mattress) (Humidifier)
Stayed in Dec 2023
Travel with friends
5 review
Posted on Dec 23, 2023
The location is little far
Response from Property: Thanks for your reply our location is near the train station if you want to go somewhere maybe it’s a little far but if you want to go somewhere by train it’s very convenient
Guest User
Chinese-Style Deluxe Double Bed Room (Comfortable Mattress) (Humidifier)
Stayed in Oct 2024
Business travelers
2 review
Outstanding
Posted on Oct 19, 2024
The room is clean and tidy, the service is attentive and convenient, like it 👍 (it would be better if the elevator is not so crowded)
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and review. Your affirmation is the motivation for Ximi to move forward. Ximi will continue to maintain it. I wish you all the best and always go smoothly. We look forward to your visit again.
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hoyo
Chinese-Style Deluxe Double Bed Room (Comfortable Mattress) (Humidifier)
Stayed in Oct 2024
Business travelers
26 review
Outstanding
Posted on Oct 20, 2024
The service is very good, the store is very good, the room upgrade is free, and the price is high
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and review. Your affirmation is the motivation for Ximi to move forward. Ximi will continue to maintain it. I wish you all the best and always go smoothly. We look forward to your visit again.
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Guest User
Chinese-Style Superior Twin Room (Office Desk And Chair) (Humidifier)
Stayed in Aug 2024
Family
6 review
Outstanding
Posted on Aug 18, 2024
The location of the hotel is easy to find and the hygiene is good. However, there is no place to put the shower gel in the bathroom. They said they are in the process of purchasing it😎. The sound insulation of the room door can be improved. In fact, the biggest problem is the elevator. Because the entire building is a hotel, the wait will be long and long during peak periods. Fortunately, my room is on the 7th floor, so we basically use the fire escape 😀
Original TextTranslated by Google
Response from Property: Hello, thank you for your stay and review. Your valuable comments have been reported. The focus is on the item racks and desk lamps. As for the elevator, the hotel does not have a good solution. There are many people in the peak season, and the waiting time for the elevator is indeed a bit long. .
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Liannidebangbangtang@
Chinese-Style Deluxe Double Bed Room (Comfortable Mattress) (Humidifier)
Stayed in Dec 2024
Travel with friends
1 review
Outstanding
Posted on Dec 8, 2024
I hope the environment will get better and better
Hygiene: average
The service was excellent
Facilities: It would be better if they were replaced
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您的入住和點評,您的肯定是熙米前進的動力，熙米會繼續保持，祝您事事如意，永遠順心，期待您的再次光臨。
Guest User
Chinese-Style Deluxe Twin Room (Office Desk And Chair) (Humidifier)
Stayed in Dec 2024
Business travelers
1 review
Outstanding
Posted on Dec 5, 2024
It’s ok. It’s very close to Haxi Wanda. It’s very convenient and the environment is good. Recommended.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and review. Your affirmation is the motivation for Ximi to move forward. Ximi will continue to maintain it. I wish you all the best and always go smoothly. We look forward to your visit again.
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Xixilidaoliuyu
Chinese-Style Panorama Room (Double Bed) (Large Window)
Stayed in Oct 2024
Business travelers
2 review
Outstanding
Posted on Oct 29, 2024
The room is clean and tidy, the transportation is very convenient, and there are many restaurants nearby
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and review. Your affirmation is the motivation for Ximi to move forward. Ximi will continue to maintain it. I wish you all the best and always go smoothly. We look forward to your visit again.
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Dawei
Chinese-Style Panorama Room (Double Bed) (Large Window)
Stayed in Oct 2024
Business travelers
1 review
Outstanding
Posted on Oct 24, 2024
The room is clean, tidy and comfortable! There is also a humidifier for this dry season! The details are in place! The location is also very good! Overall very satisfied
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and review. Your affirmation is the motivation for Ximi to move forward. Ximi will continue to maintain it. I wish you all the best and always go smoothly. We look forward to your visit again.
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Guest User
Chinese-Style Deluxe Double Bed Room (Comfortable Mattress) (Humidifier)
Stayed in Oct 2024
Couples
1 review
Outstanding
Posted on Oct 21, 2024
The room is clean, bright and spacious, and the service attitude is very good.
There is breakfast, a good experience
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and review. Your affirmation is the motivation for Ximi to move forward. Ximi will continue to maintain it. I wish you all the best and always go smoothly. We look forward to your visit again.
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Guest User
Chinese-Style Deluxe Double Bed Room (Comfortable Mattress) (Humidifier)
Stayed in Oct 2024
Business travelers
2 review
Outstanding
Posted on Oct 25, 2024
The environment is satisfactory and the breakfast is satisfactory.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and review. Your affirmation is the motivation for Ximi to move forward. Ximi will continue to maintain it. I wish you all the best and always go smoothly. We look forward to your visit again.
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Anonymous User
Chinese-Style Deluxe Double Bed Room (Comfortable Mattress) (Humidifier)
Stayed in Mar 2024
Other
4 review
Posted on Mar 17, 2024
Lightning protection room 803, I don’t know what machine is making the sound at night. It’s not the air conditioner plug-in unit. I contacted the residents next to it to no avail. It kept ringing all night and I couldn’t sleep well. The store owner said that something from another hotel was broken and would not be returned to them. No matter what, they told us to check out at almost ten o'clock in the evening. Are you living on the street at ten o'clock? You didn't sleep much all night and you didn't have any extra money to change rooms. Do you think you are unlucky? Even if it is caused by other reasons, it should not be borne by the consumer, and no other solution was given. Even after calling and checking, there was no solution. Couldn't we communicate with other hotels about the reasons? It's very bad!
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Original TextTranslated by Google
Response from Property: First: (The sound comes from outside the hotel, not from inside the hotel. The sound is there, but it does not affect sleep. You insist that I stand in the room and listen carefully. I do not deny that what you said is the truth.) Second: (In your Under the guidance of the hotel, the hotel actively cooperated to complete all the equipment it could do and the problem was still not solved after shutting down) Third: (Changing rooms, because the room is full, we can only give you a full check-out, and we did not get your refund. Agreed.) Fourth: (Hasi is a prosperous business district. There are hundreds of hotels within 200 meters of Xiaoxi, so you won’t have to sleep on the street.) Fifth: (I’m sorry for not understanding your intention of asking for compensation or breakfast. ) Sixth: (Actually, there are many solutions for you. The hotel struggled for an hour and still failed to satisfy you. You refunded the money in full and checked out but refused to do it. You chose the most extreme method and came to the Internet to curse people. After giving A negative review of 1 point. You think you are standing at the highest point of truth, right? Words can indeed vent your emotions, but they cannot take away the darkness in your heart.) Xiaoxi wishes you more tolerance in life. There will be more light.
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Guest User
Xi Mi Projection Room (Double Bed) (Aurora Projection) (Humidifier)
Stayed in Feb 2024
Family
18 review
Very Good
Posted on Feb 17, 2024
The room was very warm and the bed was relatively comfortable. The location is very close to the West Railway Station, 5 minutes by taxi. Nearby shopping malls: Wanda, Vientiane, but we didn’t want to go shopping and didn’t go shopping much. The nearest subway is about 10 minutes' walk away, which is not too far. You need to transfer to Central Street. The service of the lady at the front desk is quite enthusiastic. Some suggestions:
1. The towels and bath towels in the room are relatively old and not very clean.
2. The bath water is not hot during peak periods. It is recommended to increase the temperature.
3. Add care supplies such as cotton swabs
4. The water smells a bit off, but it’s acceptable.
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Original TextTranslated by Google
Response from Property: Hello, thank you for your comments and suggestions. Xiaoxi has reported the situation to the leadership. If it can be changed, it will be rectified immediately. If it takes a long time, it will be rectified gradually. Thank you.
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Nianyueriyyc100
Chinese-Style Deluxe Double Bed Room (Comfortable Mattress) (Humidifier)
Stayed in Jul 2023
Other
75 review
Posted on Aug 2, 2023
The location of the hotel is okay. It's not far from Jinjue Vientiane and Wanda. It's also very close to Haxi Station and the airport bus. The room is clean and the staff has a good service attitude. The disadvantage is that there are too many residents in the apartment where the hotel is located and the elevator It took a long time to wait to get up and down, and the bathroom in the room had a water bag to block the floor drain and sewer due to the bad smell. The shower room was not airtight, and the bathroom with water splashing had to be laid outside. This was very dissatisfying.
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Original TextTranslated by Google
Response from Property: Hello, during the peak tourist season, it does take some time to go up and downstairs. In addition, it rains frequently recently. If the floor drain is not blocked, the smell will return. This problem has been reported to the maintenance technician to see if they can come up with other solutions. Solving this problem, thanks for your valuable suggestions, thank you.
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Guest User
Chinese-Style Panorama Room (Double Bed) (Large Window)
Stayed in Dec 2024
Couples
3 review
Outstanding
Posted on Dec 4, 2024
Good service, clean and great
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and review. Your affirmation is the motivation for Ximi to move forward. Ximi will continue to maintain it. I wish you all the best and always go smoothly. We look forward to your visit again.
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Guest User
Chinese-Style Deluxe Double Bed Room (Comfortable Mattress) (Humidifier)
Stayed in Dec 2023
Solo travelers
3 review
Posted on Jan 2, 2024
I think the bath water is not hot, which is very unreasonable for a hotel in the Northeast! Moreover, many corners of the hotel are aging.
Original TextTranslated by Google
Response from Property: Thank you for your review and support. Xiaoxi is extremely sorry that the water temperature issue did not satisfy you.
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