Hanting Hotel Harbin hengshan road Xiangjiang Park Branch Reviews
Hanting Hotel Harbin hengshan road Xiangjiang Park Branch
22 Hengshan Road, Nan'gang District, Harbin, Heilongjiang, ChinaView Hotel Details
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Hanting Hotel Harbin hengshan road Xiangjiang Park Branch Guest Reviews
4.8/5
Excellent
72 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(72)
Positive reviews(71)
Reviews with photos/video(9)
Clean and tidy(22)
Awesome stay(12)
Awesome rooms(9)
Friendly front desk staff(8)
Convenient location(8)
Near shopping area(7)
Negative reviews(1)
MANDYAPKM
Superior Double Room
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Very beautiful and clean new hotel, opposite is shopping mall which is very convenient for food hunting and going to other places also nearby
Response from Property: Dear customer, hello! Thank you for your choice. Our service tenet is to satisfy and move our customers. We will strive to provide more detailed and thoughtful services, so that you can feel the warmth and thoughtfulness of our team. The hotel has a superior location and convenient transportation. We look forward to your next stay and wish you a happy life and smooth work!
0chaojimali0
Family Room
Stayed in Jun 2024
Family
7 review
4.7/5
Amazing
Posted on Jul 23, 2024
Advantages: The hotel room is very new, with complete facilities such as laundry room. The room is spacious and bright. I can’t comment without ordering breakfast. It is very close to Wanda Mall. The spring pancakes inside are very delicious.
Disadvantages: A bit far from the subway station
Original TextTranslated by Google
6/7
Response from Property: Dear Huazhu members, thank you for your stay and review, and also thank you very much for your recognition of our products and services. We will carry your love and continue to bring you better products and better services. Our entire staff looks forward to your visit again!
elasticgirl
Guestroom (2 Beds)
Stayed in Aug 2024
Family
36 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The room is clean, spacious and well-equipped with sofas, benches and round tables, which is very convenient for guests. The front desk service is friendly and the breakfast is delicious. There is a Wanda Plaza nearby with many dining options and it is within walking distance to the subway station.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Hanting Hotel Harbin Hengshan Road Xiangjiang Park Hotel. It is our service tenet to satisfy and move guests. We will strive to make our service more detailed and thoughtful so that you can feel the enthusiasm and enthusiasm of the Huazhu team. intimate. The hotel is in a superior location, close to Wanda Plaza, Heilongjiang TV Station, Harbin TV Station, Forestry Calendar, Dragon Tower, National Health and Family Planning Commission, State Grid, Civil Aviation Building, and Xiangjiang Park. I wish you a happy life and smooth work!
Buhuifeixiaoshu
Superior Double Room
Stayed in Jul 2024
Family
7 review
4.0/5
Very Good
Posted on Aug 26, 2024
I thought it was a newly opened store. I couldn’t believe it was 3.51. It was very old, with ordinary toilets and bristle towels. The breakfast was even worse. The dining environment was overcrowded and the food was terrible. Really Go out to eat instead of wasting money ordering breakfast.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to leave us a review. We attach great importance to your suggestions. We have also reported the issues you mentioned to the relevant departments of the hotel for follow-up processing. We will also make adjustments immediately and apologize to you again. , wish you a happy life!
Guest User
Superior Double Room
Stayed in May 2024
Travel with friends
1 review
2.0/5
Posted on Jul 6, 2024
1. There is a lot of hair in the house. It can be seen that cleaning the room is basically just making do.
2. It was very hot when I went there. The air conditioner in the room could only blow out the wind like a fan without any cool air. After the warranty, the maintenance staff even suspected that we came from the countryside and had never seen an air conditioner. The temperature I said was the cool air blown out by the air conditioner.
3. They told us to change rooms. When we came back, no one mentioned it. We were outsiders and we were afraid that the locals would make things difficult for us. We didn’t dare to mention it.
4. We came to Harbin. Unexpectedly, the accommodation experience was very bad. This is the worst experience I have ever had when staying in a hotel.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are very sorry that we were not able to give you a satisfactory check-in experience. In response to your feedback, we have also actively made improvements and corrections. We deeply apologize for causing you a bad experience. We hope you can give us another chance to make things right. We look forward to it. Your visit again!
Response from Property: 尊敬的賓客,您好!感謝您的五分推薦,看到您這麼細緻的好評我們非常感動,真心感謝您對我們的肯定!本店交通便利,店內設施齊全,房間乾淨整潔,我們一直以來秉承着待客如親友的服務理念,以客為先,再次感謝您的認可,也期待着您的再次光臨呀!冬天的索菲亞教堂也在等待着您的到來!
Guest User
Superior Double Room
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 21, 2024
房間很乾凈,前台服務特別好,不錯
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Response from Property: 尊敬的客人您好!感謝您選擇漢庭哈爾濱衡山路湘江公園店,讓客人滿意和感動是我們的服務宗旨,我們會努力將服務做得更細緻更周到,讓您感受到華住團隊的熱情與貼心。酒店位置優越,毗鄰萬達廣場,龍塔,民航大廈,湘江公園等地,交通便利。非常歡迎您無論商務出差還是旅行都可以再次選擇我們!祝您生活開心,工作順利!期待您的再次入住!
Guest User
Double Room
Stayed in Jul 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Aug 6, 2024
洗個好澡,睡個好覺。住了三天很滿意。
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Response from Property: 感謝您的評價,.看着您認可的字句,知道您是真心感受着酒店給您帶來的舒適與欣喜。我們將一直聆聽您內心最真實的聲音,做好酒店的服務與產品,給到您更極致的完美入住體驗。我們酒店全體員工隨時恭候您的光臨!
Response from Property: 尊敬的客人,您好!感謝您入住漢庭衡山路湘江公園店,能得到您的厚愛,讓我們感到無比幸福開心,酒店人性化的設施設備和貼心的服務,希望讓每一位客人在入住過程中感受到舒適,温暖。記得要常回來看看哦,我們會一直在這裏等您,期待下次入住可以給您和您的家人帶來更好的入住體驗,祝您生活愉快!
Response from Property: 尊敬的客人您好!感謝您選擇漢庭哈爾濱衡山路湘江公園店,讓客人滿意和感動是我們的服務宗旨,我們會努力將服務做得更細緻更周到,讓您感受到華住團隊的熱情與貼心。酒店位置優越,毗鄰萬達廣場,龍塔,民航大廈,湘江公園等地,交通便利。非常歡迎您無論商務出差還是旅行都可以再次選擇我們!祝您生活開心,工作順利!期待您的再次入住!
Guest User
Superior Double Room
Stayed in Nov 2024
Business travelers
63 review
5.0/5
Outstanding
Posted on Dec 17, 2024
設施:齊全
衞生:乾淨
環境:整潔優雅永不過時
服務:態度好
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Response from Property: 尊敬的客人,您好!感謝您的滿分評價,能夠讓您感到滿意是對我們酒店全體員工最好的鼓勵,酒店秉承着最好的口碑是由每一位客人體驗過後推薦出去的,我們希望可以讓每一位客人都能感受到賓至如歸的温馨氛圍。真誠的期待您的再次光臨。祝您生活愉快!