Hotels near Braeside City View, Harare

The service was extremely terrible and slow starting from the reception to the restaurant, the beverages took forever to come through, the main meal wasn’t all that great. Extremely Disappointing especially for the price and being the most expensive hotel in Harare.

I’m glad I was able to look at the room before officially booking here, as I made a mistake and booked at another hotel and the pictures were nothing like that actual thing. I had a nice kind size bed, refrigerator, complimentary water, cable tv with Netflix and HBO options. There was an outside pool I’m terribly upset I didn’t get to utilize. Because I hadn’t made other plans, I was able to extend my stay for an additional night with no problems. The staff were very welcoming, friendly and helpful. I’m glad I stayed here; will stay here again my next visit to Zimbabwe.

Although the hotel is lovely and in a wonderful area, the restrooms might use some remodeling.

Booked this guest house based on the reviews that I had read. It is a very basic guest house and in my view, will require some improvements to meet some minimum international standards. The positive is that the WiFi worked very well and hence once on site could stay in touch with family and friends. Also the staff were very friendly and appearedto work with what they had at their disposal. Areas of improvements: 1. Not sure if the guest house had master keys to the rooms. Our room was never cleaned for the period that we were there. Not sure if because we went out with the key or we had to request for the room to be clean. 2. We were not given towels and it was good we have carried some towels with us. It will be extremely good to provide towels and should be already present in the room when the guest arrives. 3. The bathroom had no mirror so when I needed to shave, I had to come back to the bedroom to use the mirror. 4. It appeared the whole guest house has only one kettle and hence if you needed what water, you needed to request for the kettle. Worst still the bedroom did not have the socket for the kettle's plug and hence had to go back to the reception to heat the water. 5. Although the guest house is advertised as having a kitchen, this was in an outhouse and you have to leave the main guest house to use the kitchen. Worst is that the kitchen was not ready when we arrived and it is not well kitted, and in my opinion should not be advertised as a guest house with a kitchen. 6. Finally, the guest house did not have a stanby generator and on one of the nights, the lights went off from @2am local timm till mid morning.

Hotel environment is general, the surrounding environment is general, there are many people in the city center, and the law and order outside is not good. People who live in the hotel are better off doing nothing.

The rooms were clean, surrounding areas also clean, desk service was good, However I got food poisoning from the pies on the downstairs food counter. I mentioned it but no one seemed to be concerned.

Arrived at the Hotel pretty early and was delighted that my room was ready considering I had made my booking last minute. Tariro at reception desk was delightful however they couldn’t locate a porter for my luggage and Tariro assisted me personally which shows she understood there was an operational need and stepped in . The room was cozy and very clean 10/10 however there was mosquitoes on my ceiling, so many of them , the house keeper came through after I made a call to spray them all . No windows were open , they must have entered prior to my arrival. That evening I tried to order room service and the phone would not get through. I called reception desk and the were trying to assist which took 1 hour of back and forth calls just trying to make an order, finally reception managed to have them call me back and I finally made order. Violet was very friendly and helpful, I ordered all the food and drinks I was going to need that night because I wasn’t ready to call and wait another hour to get through . The food was absolutely amazing . I had an Alfredo done to perfection and ribs as well.. absolute 100%. Kudos to the chef ! Overall it was a good stay just service is a bit slow . I will definitely be coming again.

The environment is very good and quiet, and I can sleep until dawn every day. The food provided by the hotel is very delicious, so you don't have to worry about what to eat. The guy at the front desk was also very enthusiastic.